The staff at Pearle Vision provided excellent service after my prescription sunglasses were…read moreunexpectedly delayed in production several times by an unrelated retailer. I required them for work and needed them ready as soon as possible due to weeks of unnecessary waiting, but thankfully the selection at the store was quality and reasonably priced. I was never suggested any unnecessary lens treatments during the purchase and the sunglasses had an incredibly short turn around on production. The staff I talked to for pick-up was also quick and very helpful. I really appreciated their help, I'll definitely be returning in the future.

The Dr and all the staff are friendly and very helpful . They are experts in their fields and very…read moreknowledgeable :)

Hands down, these guys are the BEST!!! I have never had…read moreglasses before, in my life and worried about how even to go about getting them. So I emailed Towne and explained my worries. Melissa got back to me right away. Her reply was so kind and relaxing . She made me feel important and looking forward to it. When I got there, Melissa was waiting and made me feel like I was arriving a friend's house. Very fun, warm and full of energy. My appointment was fast and fun! I picked up my new glasses today and Melissa was there. I feel like a million bucks. I highly recommend Towne as your next Optical experience 100% Thank you guys

I had an excellent experience at Peterborough Optometric. They were very thorough and helped me…read morefind the right glasses for me within my budget. Highly recommend them!

Super friendly and helpful staff. Great selection of glasses and testing is quick and professional.read more

Service is what makes them great. They always make sure the customer is satisfied. They all go out…read moreof their way to give the most courteous service.

From the owner: Kawartha Vision Care (KVC) and Towne Optical comprise a family optical business with dispensaries…read morein Peterborough, Lindsay, Cobourg and Oshawa. Knowlege, Value and Commitment are the key elements of KVC. Your vision is our focus; your eyewear is always designed by a Licensed Optician.

I recently went to this Loblaw Optical to pick out a pair of glasses. The elderly man on staff who…read moreassisted me was very helpful and friendly and easy mannered. There were several frames to choose from and he explained which ones were lower end cost and which ones weren't. When I Inquired into the clip-ons he was forthright and honest with me about the price as they were quite a bit more expensive than non clip-ons. I ended up finding a frame that I was happy with. I recommend Loblaw Optical as the customer service is friendly and the variety is great and you can fit in all of your shopping needs at the same time. It is in The Real Canadian Superstore and is part of the mall, which now looks amazing due to recent upgrades. Enjoy!

My first introductory visit to "Insight Optical" here in Peterborough took place recently. The…read moremoment I entered the business, the customer service greeting was exceptional, elite, and professional. Mitchell (Mitch) and Odessa were very thoughtful, absolutely no sales pressure. The first designer frames Mitchell picked out fit perfectly, complimentary in style and elegance. I tried on another pair from the same designer, but the shape failed to compliment my face. I settled on the first pair, Mitchell explained additional requirements like UV tinting and type of lenses. Excellent value. Mitchell promised they would have the new prescription completed within a week and they kept that promise. I couldn't be more pleased or impressed with my purchase. Planning to purchase a second pair for distance and sunglasses due to recent cataract surgery. I highly recommend Insight Optical for their courteous customer service, availability, customer selection. My SINCEREST APPRECIATION to both Mitchell and Odessa. Looking forward to dealing with you again in the very near future. I couldn't be anymore happier!

Absolutely the best customer service. Also lots of really cool and interesting glasses along with…read moreall the usual brand names. I'm currently wearing the most comfortable glasses i've ever owned.

Bought 2 pairs of glasses...eyeglasses and a pair of sunglasses, totaling $1749.00, The timeframe…read moreto receive was 10 to 14 days. At 14 days, I went into the store and the glasses were in. Upon fitting and adjusting the eyeglass frames, one of the arms broke in half. The sunglasses had the wrong tint. The salesclerk told me I could take the sunglasses home and wear them until the new lenses came in. She said she was putting a rush on the order. After 2 weeks, neither the new frames or the lenses had arrived. Upon examining the frames of the sunglasses, I became aware that they were not the colour that I ordered. I tried on, ordered, and paid for black. What they sent was tortoise shell with a bit of black. So, wrong tints and wrong lenses. After all of this, they said that the eyeglass frames are on back order. I paid by debit, which is instant payment. I was informed that if I wanted a refund, it would have to be by cheque. Of course, the bank will put a hold on their cheque of probably 2 weeks. So, they have had my $1749.00 for over a month, and I have nothing. Furthermore, I will have to wait another couple of weeks for their cheque to clear. Purchasers beware. I expected better from this retailer. Disgraceful customer service. Completely lost confidence in this retailer and their supplier. Disgraceful. 4

AMAZING experience. All staff members are so helpful and fun to deal with. Tell you honest…read moreopinions, not just to make a sale. I definitely recommend! Best experience I've had compared to others! The one girl, Kirstin, super honest and helpful but the entire staff was amazing!