This is the cheapest off-airport parking lot I found. It was super full and tight - not recommended for stress free parking. The shuttle back to the lot came in under 15 mins. read more

Stay away. I booked it online and fully paid for seven days and had to enter my vehicles info . Upon arrival they ask me to pay them $5 more per day as it is a pick up truck. Although they already charged me base on the info a had provided. I refused to pay it. But the worse part of this experience was. Since I booked with them I keep getting spam calls and emails. 100% these people sell your info . Stay way. Not worth it read more

I booked this on Dec 14th. I booked online but when I got there the Agent at the office told me that he did not see anythig in his sytem and asked me to pay again so infact I double paid as I had a flight to catch and had no time to find an alternative parking. also the parking lot was overcrowded and finding a spot took more than 20 minutes. Also the way the cars were parked was that they were blocking each other and if someone parked in front then good luck finding your way out when you return. I would not recommend this parking to anyone, Terrible experience. read more

Avoid at all costs. I should have come to Yelp and read the reviews before I booked parking here. Unfortunately, I relied on the reviews of many websites that gave it 4.6 stars and above for "thousands of reviews," which are total BS. Calling this place shady is an understatement. My heart sank as soon as I pulled up to the "business," but with a plane to catch and short on time, I just hoped for the best that my car was still there and not destroyed by their attempts to shove cars in as tight as possible to make an extra buck. It was pouring down rain on my return flight and I waited over 20 minutes for the shuttle to arrive at the designated spot after calling. I watched as no less than 20 Park and Fly shuttles drive by as I sat wondering if the shuttle would ever come. Upon returning back to the parking lot, the shuttle driver didn't even pull in the lot. He dumped me, my wife and two kids off outside the gate in the pouring rain with our 5 suitcases and quickly sped off. It took 10+ minutes for an attendant to find my keys. When he did, he put me in a car, driving around the lot with the car windows down, in the dark and poring down rain, constantly hitting the panic button because he had no idea where the car was. After another 15 minutes driving around he kicked me out of his car for me to pull my Honda Odyssey out of an extremely tight parking spot, in the dark and pouring down rain. It took no less than 15 times pulling backwards and forwards to get my van out of that spot without damaging another vehicle. To boot, my wife was completely pissed at me for this experience. Trust me when I say this. Avoid this place at all costs. Pay double, or three times as more! read more

If I could give this place negative stars I would...absolute mayhem in the parking lot. One poor car was parked on a tight corner and was definitely hit more than once. DO NOT park here!! read more

What a JOKE!! Way overpaid for this crap service... waited over an hour while Park N Fly carted truckload after truckload of people to their car. When the driver arrived, he took one person and left before we even noticed he was there.... only seen EZ PARKING on the van as it fled rhe scene. Now, we sit here and wait again for the 20 minutes they say you'll wait... which was in fact an hour. DONT WASTE YOUR MONEY. Oh, and don't think when you get there the price is what you were quoted. Nope, it's in US because we booked on the .com site not the .CA which is conveniently listed first for you to click on. What a RIP OFF read more

Waited almost 45 minutes for a shuttle on my return. They are not honest with pick up timelines. Called a few times for pick up; was told shuttle would be there any minutes. If they were truthful, I could have waited inside and maybe gone for a coffee. Instead I stood in the cold waiting like a fool. NEVER AGAIN! read more

EZ Airport Parking - How many times I had to call and how long I waited. Terrible company - Parking Near Me - Mississauga, Ontario

25 minute wait at airport for pickup after multiple calls. First and last time using them.

I hesitantly tried this place and was pleasantly surprised but slightly prepared. I had a morning departure and late arrival. For departure 9am, shuttle was immediate and if anything waiting for me as a private shuttle and got to the airport without missing flight. yes parking lot is a maze, but understand given the price, volume is their thing. For arrival 1am, was a little more rough. waiting 20 min for the shuttle. I see they can improve this by perhaps taking our flight info to track us, and at minimum head count so he can organize his shuttle van spacing. Text messaging would be my preferred method for the pickup (i was in a loud space and he was less coherent on my end)--I called ahead b/c I was worried no one around/long wait and to help prepare him which makes more sense. apparently one guy did it all (take calls, drive shuttle, release keys, solve any problems). absolutely kudos to him!! there were four groups of customers he handled all at one time. i saw the other group not as lucky as there wasn't any room in the shuttle, so that guy had to go back for the rest of his large group (but four min away); another guy, his keys were missing, but car there. my experience though, most importantly was a spotless car, nicely parked, just the shuttle itself was a wait. all in all, i see this as no frills and given the cost, not too bad. they also seem to be listening to concerns and doing the best they can given the circumstances. (by the way, for park n fly, saw at least five pickup shuttles go by during my wait) read more

An hour wait for drop off and pick up. Called multiple times - phone kept ringing. When they finally picked up the phone, they told us the driver was on the way which wasn't true. Total joke. Avoid them. read more

Horribly mismanaged. If you like chaos, rudeness and waiting, then this is the place for you. Yes they have the best prices, which is why we parked here, but we will never again. Overcrowded and blocked in, there are not enough vans (vans, not shuttle busses) to accommodate all the terminals and number of reservations that they take in. Waited at the airport for the van, on our return, for 50 minutes. The number you are directed to call for pick up is not manned well, had to call multiple times because we were hung up on and sent directly to a music que. When a person finally answered, she spoke in mumbles, was curt and dismissive. Very unhappy. read more

Arrived at airport moved to waiting spot and called as instructed. Waited on hold for 10 minutes only to be hung up on. Called again, put on hold and again disconnected. Called for the 3rd time finally wasn't hung up on. Waited 10 more minutes for shuttle. Finally got to car lot. Stood in line behind one customer to see what we needed to do next if any thing. The person in front of me finished so I was next but the agent just walked away saying nothing. Worst customer experience. read more

I parked there and they were so pleasant until I paid through VISA. I left my car there at night. Talked to Arbry the next day - billed for 4 weeks. I asked for a receipt for business expenses I needed it for. Never got it after 5 phone calls. I was to pick my car up on airport road between 12am and 3am. They were to leave my car keys in the car. I arrived at 1155 pm to find my locked car there and no keys. Dropped off by cab. I was so so lucky their was an employee just leaving. He was pleasant and reluctantly ga ve me the car keys but refused to give me the receipt. I again called twice after that to get the receipt. She promised to send but never did. I would greatly discourage to use this service - as there is no customer service!!!!!!! read more

If I could give these idiots 0 stars I would. Waited 40 mins for pic up. Terrible service. Only One truck and incompetent driver. Park anywhere else. read more

This was hands down the worst off-site airport parking experience I've ever had. I booked online prior to my international departure and was pleased with their rates so i scheduled and parked here. After driving over 5 hours from the USA, i was hoping to have a seamless experience. When i arrived here, i had close to 3 hours until my Air Transat flight was departing. Upon entering the facility, my anxiety level could not be contained. There were two lines of people probably 15 or so people ahead of me... one line was the rental car dept and the other line were people who had queued up to drop off their car and catch the shuttle. There were probably 8-10 agents scrambling about,, helping others.. all the agents looked like they were stressed out. I waited and waited to talk to someone just to find out where to put my car.. no one outside to control the overflow of cars coming in. I had prepaid for this parking in an attempt to expedite any paperwork or red tape but it didn't matter. I just needed someone to tell me 1.) when the shuttle would be arriving. 2.) where do I go to park my car? I flagged down anyone who could help me. He informed me that I could pull my car around. My anxiety was at an all time high as I tried to navigate this busy parking lot, which might I add, was filled with potholes. I honestly couldn't find one empty spot so i had to enter the adjacent lot which where the cars were packed in as tightly as possible. As the line of people slowly began to form outside, there must've been at least 40 people waiting for the shuttle also. After what seemed like over a half hour, maybe even 40 minutes the shuttle finally arrived but it wouldn't hold everyone. 5 minutes later, an Suv driven by one of their employees pulled around to take more people. I jumped in as soon as I could.. there was a girl behind me who was actually hyperventilating for fear that she was also maybe going to miss her flight. I came to find out that the company accountant used her own vehicle to shuttle us to the airport which I thought was kind but still left me panicked as this whole process took at least 45 minutes to an hour from the time I pulled into the parking lot to the time i got to the airport. (The lot is only a mile from Pearson) Fast forward to the next day when I realized I had left my makeup bag and prescription glasses in my car. ( not the lots fault but i do blame them for causing me the stress which ultimately made me panick enough to not double check my bags. Well one week later, upon returning to the airport, i didn't know what i could expect from this place but called the facility to make them aware of my return . The woman on the phone sounded completely rushed and I could barely understand what area she told me to wait in. I had to call a few times to confirm that a shuttle was coming but this attempt was futile. I called multiple times to double confirm that I was at the right location only to have a woman yelling at me, telling me that I am at the wrong place. I was actually at the right location and waited over an hour for the shuttle!! In that time frame I was yelled out by 2 female employees. It was an utter fiasco and i was truly disgusted. Never will I EVER use this facility or park somewhere without reading reviews first. This place is TRASH!!!!! read more

I booked on line for parking for 8 days, the address they gave me was not where the parking lot was located, i had to bang on the door to wake the attendant up, he gave me another address to go to for parking. I went there and they charged me another $35 because I had a half ton truck. PARKING AREA was really tight, and parking areas were not numbered, had to walk with our luggage through lots of pot holes, a fair distance back to the front of the building where the shuttle van was waiting, van was very dirty inside. Upon return to airport, we waited at arrival area E3 where we were told to. While waiting at E3 I called the number they gave me (905)672-2575 and they said the shuttle runs every 30 minutes, we waited 45 minutes shuttle never showed, we then took a cab to the parking lot costing us another $30 (this included a $4 tip. Staff was very rude and inconsiderate. Never again Park & Fly would have been cheaper in the long run, and they drive you right to your vehicle read more

Worst parking experience ever. These operators charged everyone in the (long, slow) line unexpected charges - including me. Any money you THINK you're going to save - cancel that thought. Everyone I talked to said the same thing. They paid more that anywhere else. Also - the shuttle didn't come often and between the long slow line-up and late shuttle, I was in a panic when I got to the airport. I couldnt tip the driver (who was very nice and good) because the cash I had was taken by a bogus up charge. NEVER AGAIN! read more

EZ Park worked out very well. I normally park long term at a different lot. Don't know how I found this location however I booked through Way.com and only paid $35.60 CAD for a nine day stay. Easy to find. Van service to and from Pearson. On my return the van took no more than 10 minutes to show up. Both drivers, to and from, were personable. Parking is pre-pay only. The lot is massive. My only complaint is that cars are also rented here so it's a little confusing while you stand and wait for your vehicle - the front lot by the main office is small. I do plan and staying here again. read more

Waited 35 minutes after calling for shuttle to show up at airport. When the van arrived finally, another couple who had just arrived jumped in front of us and got in first while we were trying to politely let a couple people who were apparently arriving at the airport off the shuttle, and then the shuttle was full. Driver did nothing about this despite us explaining we had been waiting first, didn't even attempt to talk to them. After 55 minutes total we were finally picked up. During this time we called several times, were hung up on a couple times, and were accused of "missing the van" after the first one despite explaining the situation. Not only no apology, they wouldn't even admit anything wrong. read more

The worse customer service and staff. A day before my reservation date for arrival I called to double check my confirmation to ensure everything was all set since I'm est to arrive at 4AM. A lady answered with the most unpleasant tone, I explained why I'm calling she hastily said " if you already received an email no need to call and confirm" First trigger!! It so happened that I was behind schedule said morning of my flight but still made it decent time. The office was closed. Didn't open until a bit after 6am (talk about punctuality or even the courtesy to extend an apology to multiple customers waiting) Day of pickup- dont even bother to expect an ETA for pickup. They get there when they do. Not worth the hassle and all the other BS from their staff. read more

I booked SELF COVERED PARKING at Toronto airport with EZ parking--we paid extra for the covered parking option! When I arrived there, I was told to leave the car at the entrance and give them the keys. The driver of the shuttle didn't offer help with our luggage; he stayed on the driver's seat all the time as we loaded/unloaded the luggage. When asked for help, he responded that it wasn't part of his job! On our way back, we called the office three times until finally the shuttle showed up, ONE OUR after our first call. The shuttle driver said that nobody told him that passengers were waiting at the airport. In the end we got valet parking at an UNCOVERED totally packed parking lot. It's valet parking because nobody else can possible manage to drive a car in such a crowded conditions. 0 Starts. Avoid EZ Airport Parking in Toronto. read more

Worse experience yet. For $2 a day more go to park n fly. We got and we were told we were charged extra a day bc we have a pickup truck. Parking was a mess could barely get through in between cars . On our way back we had to wait an hr for them to get us from the airport at the mark that we were told and lied that they had a flat tire . Never again! Spend ur money somewhere else ! read more

EZ Airport Parking is not as Easy as they make it out to sound. My first red flag was that when I arrived I was told to park my car in a back lot where there were literally hundreds of cars jammed into tiny parking spaces, many of them double parked. I drive a large vehicle and it took me probably 8 tries to squeeze myself (reluctantly) into a space. When we arrived home at 12:30am I called the shuttle.... first, they wouldn't pick up. Then it took them 45 minutes to pick up around 15 people on a shuttle that seats 8. The driver asked me to leave my kids (ages 9 and 11) unattended at the Toronto airport while I picked up my car and came back, to which I refused. My kids then both sat on my lap, squeezed in like sardines on the tiny mini van. Then the attendant at the rental location tried to charge another passenger an extra $10 because we were late for our pick ups, which was their issue. There were no apologizes, only a lot of yelling back and forth, which people do not appreciate after travelling for so many hours late into the evening and early morning. Overall I would never in a million years use this shuttle service again. They are severely understaffed and rude. It definitely is living proof that you get what you pay for! read more

Even though the price looks great and is cheap - you get what you pay for. The parking lot is super cramped and difficult to navigate around. There is supposed to be a shuttle bus that goes to the airport and back every 15/20 mins or so but we ended up waiting over 40 minutes for one! If you are going to use this parking service, you should be prepared in advance! read more

Avoid at all costs!!! We have used this company in the past while flying out of Toronto and the savings to park your car is not worth the horrible experience and inconvenience that comes with it. Shuttles to and from the airport which are supposed to be every 15 mins, are delayed or they just never show up at all. After calling several times this past trip for pick up, they just kept saying they were on their way. We ended up taking a $35 Uber after waiting over an hour for pick up. Go elsewhere! read more

Would rate below Zero. Rude and unprofessional employees. Our personal Car got damaged when parked here. Took pics before leaving for Pearson airport as spots looked tight and noticed how their employee moved the vehicles around with great speed. Ahmed L., the employee, told us they will review camera footage and give us details of accident in 2 weeks. Never called. As we are from States, after multiple attempts finally got hold of Sam, another employee, who refused to share camera footage saying nothing relevant could be seen. Surprisingly, later in the conversation, he mentioned exact row where our car was parked and that 2 cars had pulled in and out next to it. By them? Maybe, as they keep all keys to move cars around! Also, Sam had the nerve to say that damages weren't so bad so its not the end of the world. Park anywhere but here. Also witnessed few very distressed customers with delayed flights whose rental cars they simply canceled and rented to others without prior notice. Filed a police report but Canada police does no investigation unless body injuries. read more

The absolute worst. No parking when I arrived, so they offered "Free Valet Parking". One van so took about an extra 30 minutes each way. When coming back to pick up, was told valet was only on drop off. Was instructed to find car about a 1/3 mile away. Coukdnt find it. After walking back their one decent employee drove me out to my car after about another 20 minutes. Office full of people in similar situations and people they are trying to scam for insurance with their rent a car place. Avoid at all costs. read more

After given approval for a later return, the agency charged an extra fee upon returning a rental vehicle. The host at the counter shared that they would have explained the extra fee if we had asked about a fee. Upon being asked if should have been shared, the host stated that it's implied. He shared a "you're welcome" after expressing dissatisfaction. No loss to them, but we will not be using EZ in the future. read more

Stay away. Service is crap and they Will drive your vehicle, taking it to an offsite parking site. Your maximum claim if they destroy your car is $ 25,000. Read the fine print. read more

First off, Was quoted price for parking in Canadian Dollars, then was charged in US dollars. Next, upon arrival, we waited close to an hour for pick up at the airport. THEN, we were charged extra because we were late... and they are the ones who made us late!! The company doesn't actually own the lots, they are just a reservation company... they expected me to chase down the parking lot to get my money back. Easier for me to just file a dispute with my credit card. Garbage! read more

Worse place to park! DO NOT park here. My family and I including a group of 10 other travellers waited approximately 45 minutes for a shuttle and unfortunately not everyone was able to fit which left another family waiting 10-15 additional minutes to be picked up. Mind you, it takes 3 minutes to get from their location to the airport....literally. Never again! Rather pay an Uber than go through this hassle. read more

If I could give this zero stars I would, but I can't, so it gets one star. I had the most AWFUL experience of my life and I have traveled to 20 countries and parked my car in many places. Firstly; the address you are given via email (and the instructions) is WRONG. I showed up at 4:00 AM to an empty Nu Hotel with no one in sight. I called the number they had printed on the front door and was told I needed to drive to the Economy car rental on elmbank 10 mins away, and that they hadn't updated their website yet. Excuse me?! What kind of customer service is that? How inconvenient for someone who is flying out early and needed to be at the airport at 5 am? I get to the new location and the young guy working there had NO customer service experience. It was like dealing with a teenager with an attitude problem. They advertised this online as VALET parking. I parked my own car in Timbuktu and trenched through the snow and ice myself. There is no valet parking. The kid working there didn't even know how much I was quoted. I had to show him my email three times before he charged me. He was also SO SLOW. At 5:15 I told him I was supposed to be at the airport at 5:00 am And he pointed to the shuttle and told me to put my suitcase in and get in and he'll meet me out there. I'm sorry but I've never had to load my own 50lb suitcase into a shuttle vehicle before. I had to open the back and lift it myself and when I was dropped off at the airport he didn't budge from the driver's seat, so I had to go to the back of the shuttle and unload my own suitcase. THEN on my return, I was blown away at the awful service once again. I waited 20mins at the airport in the cold for the shuttle. There was another young guy who picked me up, who did not budge from the driver's seat. I had to (once again) load my own 50lb suitcase in and out of the shuttle. Also- he wasn't wearing his seatbelt and the shuttle kept beeping. He was driving pretty speedy in the winter for someone who wasn't wearing their seatbelt. He also blew through not one but two stop signs. As I was sitting in the front seat. How do they think this is ok??! I didn't have high hopes for when I got to my car, but since I have automatic start I was thinking MAYBE they would have started my car for me? Maybe they shoveled it off? I didn't expect them to retrieve it for me but I was giving them the benefit of the doubt. The driver's side of my car was completely snowed in, and since it was -20 outside it was pure ice. I had to get in from the passenger side. My shovel broke trying to get the ice off my windshield, and so did one of my wipers. I had to reverse out of my spot to even get to my windshield due to the big snowbank surrounding my car. I have a jeep and 4wD and I hardly could get it to reverse due to the amount of snow. I noticed after I reversed that there was an imprint of the whole entire front of my jeep in the snowbank in front of me. Someone had snowplowed a bank RIGHT into my car. That's why it was covered so badly and so frozen. My hands completely froze as I spent 25 minutes chipping away at the ice. When I was done I sat in the parking lot and cried because the pain was so bad while my hands were unthawing. The entire time the three young guys stayed inside and said nothing to me after I came back for my suitcase 30min after shoveling off my car. I will NEVER use this service again and I WOULD NOT recommend it to ANYONE. read more

Horrible service, don't use this service to save a couple of bucks.. Returned to Toronto this morning, called for pickup this morning at 11:05, shuttle never arrived until 12:10, could have walked there in that time. Several other people waiting as well, all of who called numerous times and some including myself were hung up on by lady answering the phone. No apology, nothing. Avoid at all costs. While we waited Park and Fly had at least 15 shuttles come by. Driver on phone without hands free, very dangerous, this should be investigated. read more

If I could leave ZERO stars, I would! We waited 45 mins for a shuttle to come to the pickup zone and called to ask when it would be there they kept saying 1 minute, he's just around the corner. After 45 mins of waiting and multiple calls to the office to tell them someone hadn't driven by - saw other vans do multiple pick-ups in that time! Eventually they stopped answering the phone. We got in a cab to take us the 3 MINUTES to the parking lot. When we told them what happened and showed them the call log they called us liars that we weren't waiting in the right spot to get the van for pickup. He called his driver and in another language asked him when the last time he did a pick up was. Absolutely ridiculous customer service. They obviously don't need anyone to use their service. read more

This was the absolute worst experience I ever had! Horrible customer service! They hung up on me 3 times trying to get a ride from the airport to the parking lot. To make matters worse, the receipt states wait at post 13 and their vehicle went to post 17. When I approached the vehicle it drove off! The website says it's a 20 minute wait! I waited over 30 minutes for a shuttle! I would recommend that drivers steer far away from this parking lot! If I could rate it the way it ought to truly be rated this company would receive -5!!! How ever yelp only allows 1-5 star ratings! Therefore they receive 1 star! read more

EZ Airport Parking is really unreliable and not client-friendly service. No any schedule for shuttles. No any information. The officials looks really indifferent and just advise to wait and be patient. The office provides a scheduling application, which does not work. You will never be sure that there is a free lot for parking. We had to wait until a space appeared. (We were lucky: only 10 minutes of waiting for a lot and twenty more waiting for the shuttle. Funny, we got invoice dated Dec 31 1969). The shuttle line is not just a connection between the Airport and the parking. They serve several inns within the area. So, you never know, which rout will the shuttle take and how much time the trip will take. We have arrived back to the airport about midnight and had to wait about 40 minutes to get to our parking lot. Try to use any other parking service! Perhaps, you pay a bit more but you avoid a lot of headache. read more

We left a car parked for a family member that was arriving from the airport. We left a spare key inside the car. Upon picking up the passenger, they asked how he was getting into the car, the innocent passenger commented that a spare key was left in the car for him. The shuttle driver called the office, and in another language told the office of this. They then proceeded to break into the car and take the key and lock the car. When the traveler arrived at the car where we told him it was, he found all doors locked. The office staff came out and told him it would be $250 for a locksmith service to open the door. He told them that was impossible because the car had been left unlocked for him with a key hidden inside. When they pressed him to spend the money to unlock the car. He told them someone in the family would just bring a spare key for him. At this time they were all in the office, and someone went out and opened the car and put the key back in. Here is the kicker that makes this ridiculous beyond belief.... after they broke into the car, stole the key and tried to trick the driver into paying $250 to get the car unlocked.... when they gave up and decided to put the key back.... they put the key back in a different place, and left different doors unlocked, than what the family had instructed the driver. These people break into cars left parked at their parking facility. STAY AWAY!!! read more

DONT PARK HERE. Genuinely the worst customer service I've ever had. Incredibly rude staff, takes FOREVER for them to come pick you up from the airport and is not accommodating at all even though we called 40 minutes prior to pick up. Don't waste your money here. Pay the extra money anywhere else. read more

After booking online with spot hero I got to the EZ Airport parking lot and was informed there was additional 54 a day because it was an oversized vehicle!!! I entered the description of my vehicle prior to booking???. Customer service was poor at best and the slowest I have ever seen. Since I was pressed for time to make my flight I had no choice but to pay and get going. Upon arrival I waited for 35 minutes for someone to answer and about 20 minutes later the shuttle finally arrived. (Their lot is about 1 klik from airport arrivals??) went in to get my keys and attendant says I owe 169$ for an extended park of 1 day??? I had my booking on my phone which clearly showed I wasn't over my reservation. 169 for 1 day parking ??? Oh and forget about the drivers helping with bags apparently thats not their job!! Do not park here or use spot hero associated with this outfit. Poor customer service, along with poor facility. Spend the extra money and go with park and fly or another company. These guys are crap!! read more

One star rating is being too generous. Recently my friend had and International surgery.Her flight was cancelled 7 times due to a snowstorm in Toronto that dumped over 2' of snow when coming home.Once she arrived in Toronto, she went to her car, only to see that their parking lot was not plowed and the snow between the cars was up to the windows. Luckily, she had a shovel in the car but became angry when the workers there laughed at her and refused to help. They knew she had surgery, they could see her crying and in pain, but did not do a thing.Since her flight was delayed over a day, she just wanted to get home, so she continued to dig, while crying and asking them for help. When she got home, she looked at her m/c transactions online and saw that this company had scammed her over $1,000.00, after the first day she dropped off her car there, paid and went on her trip.NEVER park there! They are RUDE to women, condescending and have no empathy for someone who had surgery and should never have been shovelling!! They will scam your credit cards too once you have paid for your spot. BEWARE of these SCAMMERS! They have been reported. read more