During the packing the company employees stole three Amazon TV FireSticks from me, as well as some…read moreSamsung S8 phones. I confronted the company owner about this and told him that I wanted my property back. He told me that would pay for the property's value and that the person responsible would no longer be working there. I received a check for $85 for the FireSticks. They also damaged two drawers from an antique desk from England. The owner took these drawers and had them repaired satisfactorily. The point is, they should have been more careful and the drawers should have been taken out and wrapped in shrink wrap and blankets so they would not fall out when the desk was picked up. Also, when the repaired drawers were finally delivered to me, the owner brought along the employee that I believe stole the FireSticks from me! He was obviously never let go! The man is a thief and a con man! The owner is a sincere guy when he is giving you a quote for moving, he wants your business. When they show up to do the work, however, they goof off, they are careless with your belongings, they steal from you, your items get broken. He does not deserve to be in the moving business! Moving is a difficult time all by itself. You need a company and people you can trust. This is NOT that company. Stay away from this company, you will live to regret it!

It's been a while and we used them twice, but one of the crews was Rob D and William and I'll give…read more5 stars because: 1) my wife was satisfied with them, and didn't complain about anything, which is a lot more than I can say for her stuff that I move (grin); 2) They carried some very heavy stuff and had to navigate through awkward spacing and seemed to take pride in the challenge.

Great facility. highly recommend! very clean and the fact they have a truck to use is wonderfulread more

Excellent support from first phone call to second storage rental. Team whether via phone or in…read moreperson always pleasant and accommodating. Great value and nice people .

It is rare that I will do a review of a business more than once, but I have to make an exception…read morewhen it comes to my experience with Bay Storage in Cape Charles. I'm having a house built in Tower Hill and needed additional storage to what I already had. There are three managers and associates that were more than just doing their jobs; Etta was the manager that I dealt with first and in her absence, there were two others that not only picked up the ball when she was out on maternity leave; they even called me to let me know the status of the units I was interested in and helped me choose the best fit for my needs. That kind of customer service is hard to come by in today's work environment; but it is the kind of service I've received time and time again at Bay Storage in Cape Charles! Simply the best! Cheers!!

Excellent facility! We rented a temp controlled unit for few months during the summer while moving…read more Hours to access unit were very accommodating, units were clean and staff was friendly. Courtney was extremely friendly and a fabulous employee!! She called & emailed me to ensure we were happy and to enroll us in autopay. Would definitely recommend!! =D

Very personal, down to earth friendly staff. Great location with servalence on property.read more

This is my second time using this storage unit company and they are great! It was quick and easy to…read moreget a unit, they have 24 hour surveillance, locks for purchase(the good kind), and their manager is absolutely delightful! She has made this dreadful process a little more enjoyable and is always so helpful!

We hired 7 Cities to remove several mattresses we were replacing. We scheduled for a Tuesday but on…read moreThursday we learned the new mattress delivery was going to be earlier. I contacted 7 Cities, and they were extraordinarily courteous and professional. On Friday 7 Cities called me back, exactly as they said they would, and said they could pick up on Saturday. What a relief! They were on time, professional, courteous, hardworking and efficient. They know how to handle junk! We plan to hire them again. We have told our neighbors. If you need junk to be gone, these are the right guys!

I called and requested for a free estimate after their hours and still got a response right away…read morefrom the owner that evening. I was already stressed out about getting the help to remove all items from my home and he really helped with easing my stress and got the job done the very next day. The price was very fair, they were very polite, professional and Andrew even provided some tips on how to reorganize my remaining items. Going to contact them again for my backyard and deck removal.

Very easy folks to deal with. When I called to start their trash pickup service, they were very…read morefriendly and they are very reasonably priced.

We had an issue with our old fuel oil heater. Adam came out and serviced it, and provided a wealth…read moreof information about the unit, things to look for, and things to try in the future if we have problems. In the process, he found a belt that was nearly severed and that could go at any time. He found us a replacement (and a spare!) and brought both to us and installed the new one later that same day. I can't say enough about how helpful, efficient and pleasant to deal with he was!

horrible costumer service! Was so rude and didn't want to help us in an emergency situation…read more Do not recommend.

Abe's came at a serious time of need. I was moving stuff down from northern VA and desperately…read moreneeded a unit. Unfortunately, most offices were closed or had limited hours on the weekend. Abe's was open until 5pm. Special shoutout to Cindy- she was SO kind, helpful, and hospitable. Not only did she quell my stress and anxiety, but she knew I am a W&M student and gave me a discount. She walked me through everything, was very transparent about prices, fees, hours, and processes, and personally showed me my unit. She even made sure I had a unit closest to the elevator since I was on the second floor. I cannot recommend this place enough. Friendly, convenient, clean, and not a bad price either. Thank you, Cindy, for helping a girl out!