DO NOT USE! I cant even begin to explain what a rip-off it…read moreis. My emails to owner never got a response. Called many times but it goes to voicemail. 11/25/25 5:55PM"Hi, I wanted to touch base with you. Nadika and her assistant left around 3pm. She told me that you told her not to touch the dishes in the sink because of mold and insurance issues, which I was frustrated about but said its ok, I understood if there was an insurance issue re: mold. She said she had gloves but didnt have a mask to clean mold. I told her we had masks to which she replied that she was told to leave it alone and you would call me to explain everything because it had to do with insurance. However, my ex boyfriend is working on the plumbing for the house and, unbeknownst to Nadika, was in the room while she was on the phone with you. He told me, after they left, Nadika specifically said that "these people havent cleaned in months" and she "wasn't touching the dishes" or "going near them", among other things. According to him, he thought she was being told that she's here to clean, as is her job, but she was refusing to do it. Now that, I do have an issue with. He told me he was actually planning on coming inside after he finished to talk me about what he overheard Nadika saying and advise us not to have her come back or use whatever company she works for again. Additionally, when Nadika and her assistant first arrived they were told, by my ex boyfriend the plumber, that work was being done with the plumbing and were asked when they needed to use the water. When they needed it, he would turn it on for them, which he did twice. After they left, my Mom said they didnt mop anything. Nadika didnt say anything to me about not being able to mop the rest of the house. I asked him if they had access to water in order to mop. He said yes; he specifically introduced himself, told them what was going on and asked at least 3 different times if they needed to use the water. Hes willing to speak to you directly about what he heard her say and the discussions he had with her about the water; theres no reason for nothing to have been mopped. I was very clear that we needed a deep clean because Im disabled and am recovering from a broken foot and my Mom is 79 with alzheimers. As nice as Nadika was, she couldnt even figure out how to put a fitted sheet on my bed. I had to walk her through it at least twice. Then I had to ask her to tuck in the top sheet at the bottom of the bed; she just grabbed it in a bunch and stuffed it under the corner of the bed. I was so shocked, I was speechless. On top of that, apparently instead of putting the trash bags in the trash bin outside, they left the trash inside our front porch and my ex had to take it out. Theres a clothes hamper just left in the walkway of the laundryroom... a hamper that neither myself nor my Mom can move. I dont know if it has clean or dirty clothes in it.Nadika acknowledged that she understood my Mom has alzheimers and I couldn't get around the house especially the last few weeks; I'm obviously not able to check the job before she left and she knew that. Nadika obviously didnt know the plumber is my ex and apparently she felt free to speak negatively about us and the condition of our home when she didnt think it would get back to us.I appreciate your understanding about my Moms account and still booking for today but we definitely did not get the cleaning we needed or expected, especially for $291.50. My ex is actually planning on cleaning what they didnt when he finishes with the plumbing. My Mom keeps walking into my room and saying how "the house is still a mess, especially the kitchen and floors". Inside the oven and inside the refrigerator were not cleaned. I checked on Kadika through the security camera twice and both times she and/or her assistant were sweeping the area in front of the livingroom couch. She cleaned my bathroom but other than that and a load of laundry Im not sure what they did from 12:15 - 3, especially since they didnt clean the dishes and its a very small house. They didn't even have to clean all the bedrooms, just my Moms.I hope we can find a resolution to this because my Mom is really upset about everything that wasnt done and wants a refund; the more my Mom and ex tell me about what they find wasnt done as they walk through the house, the more upset I am also. I look forward to hearing back from you about this situation. Thank you, Elizabeth Kaigler " "11/27/25 11:25AM "My Mom just told me that towels she had on the floor of her bathroom were hung on the door hook as if they were clean instead of being put into the dirty clothes hamper; again, who does that? She knows they were on the floor because she intentionally put them on the floor.Two days later and we keep finding things like this...completely unacceptable."

DO NOT, DO NOT, DO NOT USE THIS 'BUSINESS'! They ask for your card ahead of time and promise not to…read morebill you until after the cleaning. Well, I booked a 10am cleaning and left the door unlocked. They charged my card before 11am. I came home at 1pm and NO ONE had been to the house. The business owner said her worker confused the time (she didn't think to let me know that)? She said the worker would be there momentarily. So I kept my door unlocked and went back to work. I got home at 7pm (never hearing a word from the business)...and I open to the door to see again...no one came. Only then does the business owner say "sorry my worker went to the hospital." Truly unbelievable. If this was true - you either have no idea about the progress of the jobs you're assigning. Never a word from the owner all day (both times) until I found my home untouched. Remember she also charged the card prior to anyone actually being at my house - so the policy of "not charging card until after cleaning" was also false in this case. Please take your business elsewhere ... if this even is a real business.