Spoke and worked with Michelle she was very responsive and we quickly got me on the schedule. Will follow up post initial cleaning with my full review. read more

Carvalhos sent two ppl to clean our townhome who seemed to be ad hoc ppl hired to do my job. I didn't get the impression that they represented Carvalhos. For the price, my wife was very disappointed with the quality of the cleaning. The floors still had many spots that had to be manually wiped afterwards, the kitchen cabinets were not wiped down and the stainless steel appliances were at best streaky and had to be given another go-over by us. There are so many cleaner service choices out there, I don't think I will be using Carvalhos again. read more

*** Updated to add screenshots of them trying to increase BEFORE starting the cleaning . DO NKT TRUST THIS COMPANY THEY DID THE SAME TO MY FRIEND ** THE CLEANER WAS GREAT ! It's their business practices that needs to be corrected I want to start by being fair. The actual cleaner did a great job. My home looked good, my son was happy, and the deep cleaning allowed me to maintain things for weeks afterward. For the quality of the cleaning itself, I was satisfied. Unfortunately, the issue was how pricing and communication were handled, which is why I did not return. Before booking, I spent about 30 minutes on the phone discussing my home in detail and sent multiple videos of the property, including a video taken the morning of the appointment as I was leaving. Based on that full and accurate information, I was quoted the following rates: * $170 for the first deep cleaning * $90 bi-weekly standard cleaning * $100 every three weeks On the morning of my appointment, I received a message attempting to increase the price, claiming the home was "not what it looked like in the videos." This was not true. The videos were current, accurate, and sent specifically to avoid any surprises. After the service, I later received communication implying that the original price was "honored" and presenting significantly higher rates (for example, $250 for a deep cleaning and $120-$140 for standard cleanings). This implied that I had misrepresented my home, which I found offensive. The cleaner also arrived late (scheduled for 9:00 a.m., arrived closer to 10:00-10:15 a.m. per my Ring camera), but I did not make an issue of it at the time because I was happy with the work and even tipped. What ultimately confirmed my decision not to return is that I later learned both a person I personally referred and a separate friend had very similar experience recently as of Dec 2025 was quoted a price upfront and later faced additional charges or price changes that were not part of the original discussion. This strongly suggests that what I experienced was not an isolated situation. Overall, while the cleaning itself was good, the inconsistent pricing, last-minute changes, and implications of dishonesty are why I would not recommend this company. Transparency and consistency in pricing matter. Do better read more

Carvalhos Cleaning - Home Cleaning Near Me - Boca Raton, Florida

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Excellent Cleaning with friendly, cooperative and efficient team member on job site. Because they keep changing their rate quotes and deviating from an agreed-upon arrangement (look at the many reviews stating the same manipulative business practices), they seem to be better suited (from an administrative viewpoint) for dealing with business projects, rather than residential. I will not be using their service again (though I would hire the employee in a minute if she were an independent!) read more

I was never t present when they cleaned. There were streaks on windows, glass table. Floor barely cleaned. Very expensive and not friendly.

Adriane was very reassuring about her company and staff. I used Jessie today and she was fabulous to the point where I scheduled my next cleaning with her. It was great that she was on time to start cleaning my home. I'm very pleased how my home looks. I won't hesitate to recommend this company to other people and my friends. read more

Overall, a very poor experience and terrible customer service. To start with, when the cleaner arrived, I asked her to take her shoes off. She said no and that it was hazard. I've had previous cleaning companies who have taken their shoes off for me but fine. I asked if she could wear shoe booties then and she said she didn't have any and if I wanted her to wear them, I would need to provide them next time. I found that strange because I feel that is something a cleaning company would provide. My last cleaner started bringing them after his first time coming over. When I brought this up to the owner after this, she said that she would talk to her employee because the company always provides the shoe covers. So basically the employee had lied to me. All together, the cleaner was very fast. She was probably in and out in a little over an hour. I've had precious companies send 2-3 people and take 3-3.5 hours to clean and you could tell they were actually cleaning. She was very quick and was doing a very superficial cleaning on everything. I saw her just brush her swifter duster over things quickly and then move on. I'm not sure what she used to mop the floor but it didn't feel or look clean nor did the actual overall place smell clean. Outside on the patio, I think all she did was vacuum the floor. There are two tables out there and both were obviously not wiped down (I've attached the pictures). When I told all this to the owner, she made the comment about the shoe covers (as I mentioned above) and then explained that her employee knows what she is doing and that 98% of her customers are satisfied (I found that quite condescending). Not once did she mentioned the physical pictures I added that showed dirty tables. She then said she would send someone to redo it. I told her that I felt she was condescending and she didn't even address any of my points and that no I didn't want someone to come back and redo it when she's not even acknowledging the issues. She then again said she wanted to send someone "But you're not accepting it, that's strange... but I get your point... you want a free clean, right?" which I found EXTREMEMLY rude because never at one point did I ask for a free cleaning. But honestly, how could I ask for a free cleaning when nothing was cleaned in the first place? I wanted her to acknowledge the poor job that was done and the legit points I was making. *I will not continue to go back and forth in the comments like the owner wants to but I will say a few things. It was not 3 hours because I am alerted when someone comes through our gate and I called my bf when she left. I never left the house because I work from home so I'm not sure what they are talking about when they mention the porch was cleaned when i wasn't home. Lastly, those pictures were taken immediately after the cleaner left when i was on the phone with my boyfriend going over the cleaning, not hours later. So while yes, it was offered for someone to come back and fix things, there still was never a "yes, you are right, they did not wipe down xyz and didn't do as great of a job as she should have", it has just been defensive responses since the start and THAT is why I posted my review, so people understand who they are working with. read more

Carvalhos Cleaning - Home Cleaning Near Me - Boca Raton, Florida

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Bad attitude from owner. Never returned call to schedule service. Would not recommend. Edit to add- this call was made in July of 2024 and was not done through Yelp app. Called to schedule a service after initially speaking and getting a price. Left message and never heard back. Her response to my review is completely false and incorrect. I maintain my opinion that I do not recommend this company. read more

Carvalhos Cleaning is the best cleaning service I've ever used. They are courteous, friendly and professional. They made my place sparkle. I used them for a deep clean. read more

can't afford only need few heavy duty items that are hard for me handicapped and they only send our 3 people for full house cleaning and my mirrored living room they said they only clean as far as they can reach for over $200i could never afford them read more

It was an easy process to schedule a cleaning. The quoted price was within the market. The cleaner arrived on time and performed a great job. The payment process was smooth. I am satisfied with the services and will definitely use this company again. read more

We've been using Carvalho's Cleaning monthly for a year now and we are extremely satisfied with their work. The staff is always prompt, friendly, and thorough. We enjoy that we are assigned the same staff members each time so we get to develop a rapport with them. We would highly recommend their services! read more

These people say their reputation is A++++ In reality they waste time negotiating more than they are ready to deliver. We wanted to hire them to clean 2 baths + kitchen (nothing else) offered $180 yet , they began arguing if they should or shouldn't wipe inside the cabinets ( must be too hard to do of a job for them) because that would be another type of cleaning etc etc.. we are talking about 200SF at most of a space... little dramatic over a small task. read more

We recently had Carvalho's Cleaning come by to clean all of our windows and sliding doors. First off I have to say I was impressed by their customer service professionalism and dedication. I reached out for a quote via Yelp about 3 weeks ago and we had a long back and forth about the job parameters, price estimate and available dates. Regardless of how long it took me to reply, they always got back to me quickly and in a kind and polite manner. As a person who often deals with aloof and lazy customer service representatives, I really appreciated that. As for the cleaning, they did an amazing job and got the windows into really great shape. The technician worked hard and was at our place for around 3 hours. When he left, everything squeaky clean, even the tracks of our sliding doors, which really needed some serious attention. The price was competitive and i liked the fact that they were available the in just a day or two. Most companies were not. Anyway, this was the best house care money I have spent in a long time. Five stars. Great experience. read more

We use Carvalho's 2x a month to do a full-house cleaning. They're always on time, and they're communicative on the rare occasions that there's a scheduling change. Same crew comes each time. They're friendly/polite, and thorough. They don't even seem to mind my dogs' incessant barking at their vacuuming. read more

I reached out to Carvalho's for a deep cleaning and they did amazing work. My house has never looked this clean. I will be using them again for a bi weekly service. They are worth the investment - and at a reasonable price. read more

I wanted to compliment this company on Dayane's cleaning and her work ethic. She was on time. She spent 3.5 hours and seemed to be vested in leaving our home in the best possible condition. We do not want anyone else cleaning our home. I was impressed. I hope the other cleaners in this company are just as awesome. read more

Always on time, always efficient, and then a time when it's so hard to get someone reliable to clean your home, I would recommend them highly! read more

I reached out to Carvalhos when I was moving into a new apartment. They were able to accommodate an appointment within a couple of days and did a thorough job. They're quick to respond and I'd recommend them for future usage. read more

Had my first cleaning today and I'm very happy with how thorough and quick Bruna was! Reasonably priced as well!

Once again very satisfy and a very clean house courtesies of Carvalho's Cleaning. I found them on Yelp and be using the for the past few months. Every time the cleaner shows up on time and does a phenomenal cleaning of my home. I had the same cleaner "Daniela" the last couple of times, and she goes above and beyond with cleaning my home. Ask for Daniela if you want a clean house. Very friendly and does not rush on cleaning the house. If you are looking for a cleaning service for your home that will not break the bank and does a great job, then Carvalho's Cleaning is your company. read more

Best cleaning ever! Excellent communication Adriene set up the appointment for me, and I had to reschedule, and it was no problem.

This is the worst company ever... they priced a full service cleaning for $180 and when they showed up, mind you 1.5 hours late the little old lady they sent wanted more money. They only had to sweep, mop and dust a VACANT HOUSE (no bedrooms) and tried to jack the pice up. DO NOT CALL THIS COMPANY... THEY ARE HORRIBLE. MaidPro is a much better choice. read more

Team of three missed the key areas that make up a deep cleaning and the cost of one (blinds, baseboards, shelves, etc). Met with disgruntled attitude from staff and accusatory management.... until I sent pictures and video. Ended up doing it myself. If they had offered a free service next time I would have gave them another shot, but the they are unfortunately lacking customer service skills needed to build clientele. Update: it doesn't matter who I am. This was my experience with your company, not another. You're response demonstrated the attitude I mentioned. Update: Dropping another star for the continued accusatory tone of the management. You are speaking volumes to those seeing this with your reaction. read more

Unfortunately, I had an experience that was negative and similar to some of the other negative posts. I was quoted $150.00 for a deep clean (first visit) - they got there, said it would be $200.00 instead. I paid the extra $50.00, no issue. I was told thereafter, they would provide bi-weekly service for $100.00 per cleaning. The initial cleaning met my expectations. Two weeks passed and I heard nothing from them... I reached out and was told they lost a cleaner and they "will try to fit the place in one of our schedules". Five additional days pass and still nothing from them. I send them additional messages over yelp, call, and text them - no response. I asked that they refund me the extra $100.00 I paid for the first cleaning as all companies charge extra for the first time - no response. Attached Yelp communication log but also tried via telephone and text. No response to anything. read more

Carvalhos Cleaning - Communication (or lack of) with provider. - Home Cleaning Near Me - Boca Raton, Florida

Excellent service! Quick response to our need for immediate cleaning service. Very professional! Will definitely use Cavalhos Cleaning again! read more

Exceptional workers, honest and reliable. I would have no trouble recommending them. They clean everything, under around and on top! Well done! read more

I needed a full house clean after termite tenting - Carvalho's exceeded expectations. They were responsive and attentive, sending reminders and texts. My house is sparkling - from windows to deep cleaning my tile floors. I highly recommend! read more

Excellent company service is fantastic always on time they confirm your appointment twice, been using this company over two years and never had a problem well worth the money and the quality of work is excellent. I highly recommend read more

I am a new customer, having been with another local company that did a fine job...but just raised their rates a bit higher than I thought fair. I found Carvalho's Cleaning on line, spoke to the owner and gave them a try. I could not be more satisfied or happy with my decision. The "team" was here today for their second time. They arrive promptly, are very professional, thorough and efficient. You would expect a cleaning business to...well..."clean the condo". But the team from Carvalho's does these little "added touches." They take the last few sheets of toilet paper on the roll and make a "rose" for display. They fold the towels in a decorative fashion on the hanging rod. The blankets on the bed are folded in a similar fashion. It's like you live at the Ritz! Great company...great service...and at the lowest price in Boca. Well done Carvalho's Cleaning. read more

Carvalhos Cleaning - Home Cleaning Near Me - Boca Raton, Florida

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Recomendable, profesional, and reliable service. Stopped looking when I found this company.

Terrible work. Staff even said they were just part time sub-contractors. Crew even said job was too hard and wanted more money than the quote. I also later got a quote that was 40% cheaper. read more

Natalia and her girl were on time,efficient & friendly. The place was spotless when they left. They did a marvellous job. BRAVO!

Super professional & easy to work with and prompt. They charge about $220 for an Airbnb turnover service at my Fort Lauderdale 3 bedroom home and the place always looks impeccable ! read more

I've only used their services once. Adriane is very responsive and a great communicator. My cleaning overall however was disappointing. They tried to make it right but at that point I felt I could have used the energy and money to complete the clean another way. read more

Carvalhos was very accommodating even at some-what last minute request (within a week) for deep cleaning a 1700 sq ft apartment with 3 bedroom and 3 bathrooms. Loved that they showed up on time and the 2 young ladies were super nice and did a great job with cleaning. They took time to listen and understand any special requests, eventhough we had a someone of language barrier. More than satisfied with the work. Will be calling them again. read more

I hired Carvalhos for a home cleaning and they did an excellent and thorough job. The management is responsive and professional. Would highly recommend. read more

I live in Plantation, and have used Carvalhos Cleaning for close to a year and a half. This company is wonderful to work with. Daniela comes weekly, does a beautiful job and treats our home (and our pets) with loving care. Adriane, the owner, has terrific employees and is an ultimate professional. I recommend this company very highly. read more

Just had my first cleaning. My house Was dirty because the girl that cleans my house had surgery. I was able to get carvalhos cleaning service thru Yelp. The girl they sent was great and she is still working on the house as I write this. I am very happy and will now use the service for all my house cleaning. read more

I fractured my shoulder and can not clean my house for some time. Adriana responded quickly and their pricing seemed fair. They were able to come right away and I was very pleased with the two young ladies that came. I let Adriana know I was happy with the service and scheduled their next visit. I would recommend Carvalho's! read more