Dr. Ormsby was kind enough to follow through with the many questions I had regarding the unexpected…read morepassing of my Harry. Thank you to Dr. Ormsby and staff.

Our Bernese Mountain Dog, Bruno, recently had surgery at our regular vet to remove a tumor in his…read moremouth. Thankfully, everything came back benign. As expected, the surgery affected his appetite, but a few days later things took a concerning turn. By Sunday--four days post-surgery--he had completely stopped eating and drinking and became very lethargic. By that evening, he was barely moving. Having lost a dog years ago to kidney failure, I didn't want to take any chances, so I brought him to Tampa Bay Veterinary Specialists, where I've had good experiences in the past. From the moment we arrived, the team was excellent. The receptionist was kind and attentive, and after the initial exam, Dr. Ormsby came in and immediately connected with Bruno. As soon as she walked in, he perked up. What stood out most was her approach. Instead of ordering a battery of expensive tests, she said, "Let me make him a charcuterie plate." She hand-fed him baby food and a few other items--and he ate. She discussed a kidney test but didn't feel it was necessary based on his symptoms. Instead, she explained that some of his post-surgery medications could be causing gastrointestinal inflammation and treated him accordingly. We followed her guidance at home, and Bruno is now eating again and getting back to his old self. Too often, veterinary visits feel transactional. This was the opposite. They truly cared, and it showed. I'm very grateful we chose Tampa Bay Veterinary Specialists.

I'd rate less if possible although the technicians and front desk personnel are very helpful. I…read morelost my cat in part due to their negligence in detecting a urinary tract infection and repotring the results to me. Then I just tried to reserve a spot for my dog at the boarding facility which I have used in the past. They mandate a vaccine which is usually every year for every 6 months when boarding (bordatella) so added expense, then they will not consider the results of a titer test and if your animal has immunity to that disease through the titer test they insist on vaccinating your pet plus they need a physicial before they give immunizations. Such a money grab. Do not go here unless money is no issue and if you have concerns over your pet. Overimmunizing is not good for your pet!

End of life care for my fur baby was so compassionate for the entire family. Very clean,…read moreprofessional and caring. Thank you for walking us through our loss.

The grooming quality at The Hairy Hound has been consistently solid since I started coming here in…read more2020 with my Husky, Maxim. He usually goes in for a bath and nail trim, and each visit leaves his coat clean, well-brushed, and under control. They handle heavy shedding well without overdoing it, and they always finish him off with a bandana, which is a nice touch. Customer service has been reliable and efficient over the years. Drop-off and pick-up are straightforward, and they stay close to the estimated timing. The staff handles Maxim appropriately, which is important for a larger, high-energy breed. The shop itself is clean and organized. The location is easy to access, and parking has not been an issue during my visits. It is a convenient setup for routine grooming without unnecessary hassle.

Have been going to this location for several years. New owner last year and in the fall…read moreexperienced issues with services. Always paid in full and alerted to concerns last two times with no resolution or offer to correct. Took several months off to allow hair to grow out even and get a fresh grooming start. Owner and team agreed that they saw my notes on account, then the day I brought in I discussed again concerns and history. Came to pick up and had an additional $40 charge for mat removal, that was not discussed or called to me. They stated we don't call to alert to additional cost/fees..WHAT? So, no need to address the cost associated to the service, I am just expected to cover no discussion? Please note, if called I would have approved if I understood the need, but while there could be areas to remove it was not anything of known nature or huge impact. Outcome: Poor Communication, Lack of corrective action when concerns presented and up charges for items not discussed. Be aware, services were wonderful until mid 2024 now I am questioning my provider options.

The prices at Animal Hospital of Dunedin are not great, but I decided to make them my primary…read moreveterinary practice because they have Saturday hours. However, they use these hours to be dishonest and overcharge. I brought my dog in for a skin infection a few weeks ago. At this appointment, the vet I saw told me that I needed to update my dog's rabies vaccine too. However, she said that she didn't want to give him the vaccine that day because of the medications he was put on for his skin and because of his infection. The vet said I could have the vaccine administered at my dog's follow up appointment. When scheduling my dog's follow up appointment, I was told that a different vet at the practice would be handling the visit. I was not concerned, as Animal Hospital of Dunedin often changes the vet my pets are assigned to see. I was not warned in any way that this change of staff would adversely affect me by anyone. At my dog's follow up appointment, the vet looked at my dog's skin, teeth, and eye. She also checked his heart rate and gave my dog the vaccine. The appointment took under 5 minutes. However, when I went to the front desk, I found that I was being charged for an annual physical. When I saw the charge for an annual physical, I made the receptionist aware of the mistake. Annuals are $30+ more than regular appointments, and I had already been to Animal Hospital of Dunedin a few weeks prior, not a year prior. The receptionist said that I had to pay for an annual physical, as the vet I saw that day--for five minutes--hadn't seen my dog before. that's their policy. Animal Hospital of Dunedin changes the vet I see every time I come to their practice. I don't request these changes, but they always change the vet anyway. I have no idea how many times Animal Hospital of Dunedin has charged me $30 extra without notification. I only happened to catch the price today... My pets have been patients there for a while and I am not sure if I've ever seen the same vet twice. This behavior is dishonest. Also, I was told that nobody could help me with the price that day, but the manager would call me the following day, Sunday. However, the manager didn't call, so I called them. Next, I was told that the manager never works Sundays. If the manager only works Monday through Friday, that's totally fine. But why lie about it? Also, it's 5 PM on Monday and she still hasn't called. I called again and asked for a copy of my pets' records. I don't tolerate dishonesty.

I brought my dog to this clinic for what was diagnosed as a tooth abscess. During the night…read morefollowing that visit, her condition declined significantly. She developed labored breathing and was unable to lie down, which are serious and alarming symptoms. I called the clinic as soon as they opened, reported the labored breathing, and requested an immediate appointment. Despite explaining the urgency, I waited approximately 2 1/2 hours to be seen. During that wait, I called a second time to again report her breathing distress and asked if she could be seen sooner, but no accommodation was made. When she was finally seen, I was charged approximately $1,100 for X-rays and bloodwork. The X-rays that were taken focused on her abdomen rather than her chest, despite her primary symptom being respiratory distress. The veterinarian continued to focus on a possible stomach issue and the fact that she would not eat that morning, even though I explained she had eaten dinner the night before and that her sudden refusal to eat coincided with the onset of breathing difficulty. Due to her worsening condition, I took her to an emergency veterinary hospital. There, I was told her lungs were filled with fluid. Despite their efforts, my dog passed away. I understand that veterinary medicine is complex, but labored breathing is a medical emergency, and respiratory causes should be thoroughly evaluated. I trusted the diagnosis and care I was given, but I feel my repeated concerns were not addressed with the urgency or focus they required. This experience has been devastating, and I hope this clinic reflects seriously on how emergency symptoms, diagnostic priorities, and client concerns are handled so that other pets and families do not suffer a similar loss.

Dr j and staff are wonderful! Our catahoula leopard hound had to stay for two nights! Emergency…read morediabetes distress when brought in. He was thorough in checking our dog Checkers. He let us visit her twice a day as we live in Spring Hill, FL. Without Dr J's help we would have lost her! She sits in a outdoor camping chair at home and when she saw one at Vet office she climbed up in it and they let her stay there for quite awhile. Dr. J took a photo of this and is allowed to share it if he wishes. Thanks to all of you for making her visit as comfortable as possible Carol &Mike Crockett

Excellent service! Love the staff, they are very accommodating and provide professional service! I…read morehighly recommend them!!

If I could leave more stars I would. Dr. Zellner and her techs are incredibly knowledgeable,…read morepatient, and genuinely passionate about caring for exotic animals. Dr. Zellner took the time to explain everything she was doing, answered all of my questions, and made me feel confident that my snake was in the best hands. You can tell she truly loves what she does, and that level of care makes all the difference. If you're looking for an exotic animal veterinarian who is experienced, compassionate, and truly dedicated to her patients, I highly recommend Dr. Zellner. I'm so thankful for the excellent care she provided today.

Highly recommend this vet just call them and thank me later. The staff is attentive, reachable and…read moreunderstanding. I recently had to get my hamster checked out to find out she had cancer. The doctor is knowledgeable and patient. The front desk staff and their staff who communicates via chat are always attentive and available. It's been a rough time for me but I am so happy I untrusted Avian with my favorite little furry friend. This place deserves all the recognition and praise. We drove from St. Pete to bring our beloved pet here. Dr. Zellner is a true animal loving doctor - Thank you so much, Bears mommy

Always the best vet in Tampa bay they always manage to squeeze in these two trouble makers all the…read moretime . From Kim in the front , Lindsey , Crystal vet tech. Dr.D and Dr.G and the rest of the staff everyone is always great with my boys and I feel so much better when I talk with the vets regarding their procedures . Best in Tampa bay thanks again

This hospital is great. I love Dr. Daniel's and tech Crystal. They helped me keep my beloved pet…read moreSYMPHONY alive for an extra 3 beautiful and playful years. And now the quality service is continued to my new baby DIVA. A more wonderful place could never be found

Great place, wonderful staff. Highly recommend. Took ample time and answered all my questions. Did…read morenot feel rushed.

Very accommodating. Often give me same day appts. Knowledgeable and caring. Reasonably priced…read more Friendly front desk staff. Professional staff takes time to explain and offer solutions. Definitely will continue to use and recommend to other pet owners!

There's an employee at register one. She's checking out one customer. I stand in line behind the…read morecustomer. When I get up to the register, she tells me that that register is closed and to go to register three. I go walk over to register three. There are three people in this lane. I watch a woman walk up to register one and that cashier check her out. So I go back to register one. Because the three people in front of me have a lot of items and I only have a couple. When I get to register one, she tells me again this register is closed and I'll have to go to another register. I just set my basket down and walked out. Worst customer service ever. And the woman she checked out in front of me? She was in line behind me the entire time. So she got to skip and I kept being pushed to the back of the line. I will never come back to this location. This literally just happened 15 minutes ago.

Buyer Beware: PetSmart Clearwater (North and South), does…read morenot honor their advertised prices. What you see online is not what you will receive in-store. //Issue: PetSmart . com advertised live fish (as seen in the attached), for a promotional sale for fish bought in the store. The price was not honored. Who is to know if any advertised price will be honored? The Manager will say that is only for "feeder fish", but that is not what their site depicts. This is not complicated the PetSmart add shows the specific fish at the specific price and yet the managers will literally ignore it and say well that's only for feeder fish. This is the definition of False Advertisement.

Our Shitzu has never looked better! Prestige is the 4th groomer we've tried in the Clearwater area…read more Josh, the owner was patient, professional and fairly priced. We will be regular clients from now on.

My dog needed a groom and our usual place was booked out. Josh was super nice and you can tell he…read morereally cares about the animals he's taking care of! He is a one man show so be patient! Trust that he truly cares about your babies and goes above and beyond! Highly him! Recommend