Extremely professional, considerate and affordable. Highly recommend for your moving needs.read more

Slava and Milan are the best. Very friendly, pay attention to details and very hard working. I…read morewould recommend any time.

my God has blessed me!! I got the perfect people to move my heavy treadmill. They are totally…read moreprofessional-arrived on time, no damage to anything ! They are enjoyable, kind hearted and fun beautiful people. I would gladly hire them again-Thank you

Thabks to Ally, Curtis and Steve for the wonderful service…read moreThey came in on time and the move came in under the estimated cost.. which never happens. Thanks again Pronto

CARELESS AND RECKLESS Or INEXPERIENCE And IRRESPONSIBLE…read more would be best description if anyone hire this company. Beware. On about early February I spoke with three different movers one which was On Friday, February 10, 2023 Pronto Movers / pronto moving I spoke with Mr. Farhat who appeared to be reasonable. He said many things and sold empty promises to move my items without damages. I decided to hire Mr. Farhat because said I can have this arranged for $2200+ tax. I did not negotiate with him, I recognized the movers hard work. On February 16, 2023 price was agreed in writing for moving to first storage then March 23, 2023 to second move to home. The morning when he arrived at my door his price went up by $100 verbally. Fist tell-tell sign about Mr. Farhat. I dont know, is it lack of experience or responsibilities or he doesnt have knowledge of moving appliances, furniture. I had specifically told him I have high-end (brand new appliances), make sure nothing is damaged. He basically stuff everything in the truck putting things on top other things. Some fragile and valuable porcelains was put on the side, I told him take this at the end do not put anything on these boxes. He could NOT follow on simple importance of my things did communicate with his men. I had to tell each one them myself. Pieces of furniture with scratched. So if you are type of a person like me, who value his belongings I suggest you DO NOT consider hiring ProntoMovers/ProntoMoving. Unloading his truck of course at the end he damaged my appliances and (Mr. Ferhat) was open to said he will do something about it I said thank you just have it fixed. The damages were caused by himself, he stacked a big heavy BBQ machine on top of my appliances which got dented. He did not get back when my stuff was in storage for 30 days. On March 23, 2023 second location moving day, When it is delivered at my home we talked about the damages, he made some offers, I could not agree but days are passing, he started to go on offensive and disagree on things. I repeatedly asked him to fix it. I dont want money or compensation or anything else. YOU DAMAGED IT, JUST FIX IT. They are careless and took no responsibility and are giving me the run around, the company is making it difficult. I care about my things specially valuables and my brand new belongings. Beware -he charge customer for his insurance deductible -he is not clear about (who is responsible) damages under $200 -he will scratches, scuff, drag furnitures cause small repair cost -his Price and Quote will changes base the customers lifestyle, so his written quote is fake/false -he does not care how long will he take, he will give you the runaround

Horrible, petulant and extremely rude customer service…read more Didn't even get to a quote from them. On the phone they insulted their competitors as a sales tactic claiming that the big co's ''don't care'' and reassured me that they truly do. Next morning I awake to an email - they rudely refused to even provide a quotation because ''they dont move hospital beds''. When I clarified that it was just a SERTA adjustable head/foot bed frame weighing maybe 150lbs and questioned how a ''professional'' moving company wasn't able to move it, especially after reassuring me on the phone that they were the ''caring ones'' and insulting TWO MEN AND A TRUCK, Todd's reply was rudely immature and petulant... ''if you would have just said it's not a hospital bed and left out the b. S. Afterwards. I would have sent you a quote. We are a little past that now aren't we?'' Petulant. Childish. Unprofessional. Customer service alone is too horrible to do business with. As a customer services manager in my own career I can honestly say that of the 10 moving companies I've contacted, 2 PRO MOVERS was the only rude one. I can't give a 0 Star Rating. But if I could. Repulsive lack of service from the get go. Pathetic.

Moved from a house to an apartment. Movers were very friendly and fast. They were very careful…read more First move I ever had that nothing got broken. They are the best movers I have ever used. Will use them again and recommend them to everyone I know

5 Star experience for this company! I was in need of a last…read moreminute move and heard about TF moving from a friend. The guys were very respectful, careful, and quick considering the time frame! And did not burn a hole in my pocket price wise! Abdullah and his team did their best to accommodate our time needs, and took the time to ask my wife and I about any concerns and preferences for certain items. Examples being our piano and pool table. I would highly recommend in the future and use them again!! Douglas

The quality of service they have given me was absolutely amazing. They have the best Furniture move…read moreas my service request. The price is also affordable.

Best Moving Experience Ever…read more This was absolutely the best moving experience I've ever had, and I've moved a number of times. The team was on time, quick, exceedingly careful, and also pleasant to deal with. All very nice guys. And they got me moved an hour under the quoted time, which was a nice bonus. Can't imagine there is a better moving company in Ottawa.

I used Kings Transfer a week ago. The team was great I had them pack my entire home and not one…read moreitem was damaged upon unpacking. The staff in Ottawa was friendly enough to recommend some great local contractors for my floors in my new home. The crews also came back to my home to remove some left behind cartons from unpacking. My estimate was nearly exact as to what I paid in the end, and being on a budget this helped a lot! Great work Kings

I had a great experience with this company from start to finish. They were very accommodating with…read moremy crazy schedule. The sales rep kyle was very friendly and quite accurate.My move pricing was based upon the weight of my shipment and he ended up being within a hundred pounds of his estimate BRAVO! Travis and his crew that loaded and delivered my items handled everything with extreme care, even with my "junk" i was very impressed.I would recommend Kings Transfer to anyone and infact already have to my uncle who will be using them this summer. thanks again team :)