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    Ezell Askew, MD

    3.5 (11 reviews)
    Closed 8:30 am - 5:00 pm

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    Valley MRI & Radiology - Lodi - Screenshots of the hold time

    Valley MRI & Radiology - Lodi

    3.0(21 reviews)
    0.1 mi
    Certified professionals
    Speaks Spanish

    I would leave 10 stars if I could. When I have to have any X-ray, MRI, mammogram, etc., o come…read morehere. Why? The people are incredible. I've been here multiple times and Becky has always checked me in. The office staff is very friendly and helpful (and extremely patient). I had X-rays done today and the young lady who took care of me was so sweet and patient, which is great if you're suffering from pain. She was so extremely knowledgeable and I received excellent care A++++++++

    When my insurance changed 5 years ago, this was the only imaging place available to me and I called…read moreand called and called and never got an answer. I decided to come in in person to try and make an appointment and the woman at the front desk said they didn't currently have a technician at this location. I asked to schedule an appointment and she actually said "I just told you we don't have anyone so who you scheduling an appointment with?" and rolled her eyes at me. I was actually shocked because I had never been spoken to like that in a professional medical office before. I explained that I meant to make an appointment for when they did have someone working, thinking there was a miscommunication and she replied "And how would I know when that will be?" Typically I would ask for a referral somewhere else but I just left. I was actually shaken when I got to my car and called my doctors office from the parking lot. They were able to locate another office an hour away and I drove there instead. They continued to give me referrals here for imaging work over the years because it was the closest place and a few years ago was the first time I was actually able to get through on the phone to someone to make an appointment. I scheduled a mammogram and I was anxious coming in that day because of the way I had been treated previously. The same woman was behind the counter and she checked me in but the technician that did my exam was great. She was fast and efficient and when the lady from the front desk actually banged on the door while I was topless and in the middle of getting my imaging done to ask her something, the technician was very blunt with her and apologized to me for how unprofessional that was. I got my results on time and I was really hoping things would continue that way. I was torn on the rating to give in my review because the staff here that are rude and unhelpful and just never answer the phone deserve a 0 but the technician was 5 stars all that way. Last year I got another referral for a mammogram and I called for weeks, every day with no answer. Well, technically an answering service picks up and puts you on hold to connect you to the office but after waiting 30 or 40 minutes I would always disconnect. I eventually explained to the woman transferring me that no one ever picks up but she stated she was not on site and could not do anything about that. I even spoke with a manger. About a month later I had an OBGYN appointment and told them I couldn't get ahold of anyone and asked if they could help. The office staff said they were ALSO on hold for my entire visit and could not get an answer. They said I would have to go in person, so I just skipped my appointment altogether. This year I needed a CT and to my amazement, someone friendly answered right away, made me an appointment for the following week and I was in and out of my appointment in 20 minutes with a fast, competent technician. However when I called a few weeks later for a different appointment, thinking things were looking up, it was difficult to get an answer and when I did they said I would have to drive to another town for my imaging. It has been a rollercoaster with this location. Some very VERY bad interactions and a few good so know that you are rolling the dice coming here and that you could have a good experience or a terrible one. My best advice is that if you call and have a ridiculous wait time or can't get ahold of someone, don't keep trying. Just ask your doctor to be referred somewhere else and make the drive because it will be worth it in the end.

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    Valley MRI & Radiology - Lodi - Use Q door to get check in.

    Use Q door to get check in.

    Valley MRI & Radiology - Lodi
    Valley MRI & Radiology - Lodi

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    Ezell Askew, MD - radiologists - Updated June 2026

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