It was a nice car This happened in the Year 2009 - where i…read morewas not sure about Yelp otherwise i should have taken pictures and done a lot at that time this is how it appears about them : OOKING DETAILS ------------------------------------------------------------------------ Booking Number: 60244 Pick Up Location: AUCKLAND INTERNATIONAL AIRPORT Pick Up Date: 30-Oct-2009 Pick Up Time: 08:15 Drop Off Location: AUCKLAND INTERNATIONAL AIRPORT Drop Off Date: 04-Nov-2009 Drop Off Time: 10:00 Group: 1, Zippy, Hyundai Getz Transmission: Auto Engine Size: 1300 cc Passengers: 5 aily Rate: $36.00 Inclusive: Tax, Standard Insurance, AA Roadside Assistance & Unlimited Kilometers Duration: 5 Day(s) 1 Hour(s) 45 Minutes, rounded to 5.4 Day(s) Hire Estimated Rental Fee: $194.40 Plus Airport Recovery Fee: $35.00 Total Amount: $229.40 Less Deposit: $0.00 already paid Balance Owing: $229.40 at time of pick up OTHER CHARGES ------------------------------------------------------------------------ Airport Drop Offs at any location attract an airport recovery fee of $35 After Hours Airport Pick Ups will be subject to the relevant airport car parking fees Extra Drivers on the contract incur a one off $10 surcharge per driver Vehicles not refueled on return will pay $3 per litre for fuel Vehicles are not to be driven on any beaches or through water, Minimum penalty $2000 ------------------------------------------------------------------------ CANCELLATION POLICY ------------------------------------------------------------------------ If cancelled 28 days prior to pick-up, No Fee If cancelled from 27 to 4 days prior to pick-up,10% of Gross Rental If cancelled after 72 hours prior to pick-up, 50% of Gross Rental If cancelled on day of pick up or No-Show, 100% of Gross Rental If vehicle is returned early for any reason whatsoever, No refund available Please note: Deposits made for bookings on the internet are always non refundable. ------------------------------------------------------------------------ GO RENTALS - CONTACT DETAILS ------------------------------------------------------------------------ North Island Reservations (from within NZ)

We searched virtually every car agency in Auckland for a last minute car rental and finally found…read morean available booking at Go Rental in Auckland City. The online booking process was relatively easy and the pick up was a breeze. The staff at the office was extremely courteous and thoroughly explained Go rentals policies, re-fueling requirements, and even had a short video showing New Zealand's driving laws and tips. The car itself was a nearly new, Toyota Rav 4 that was immaculate and drove great. When dropping off the car in Wellington, staff was equally friendly and courteous, and even made sure we had a way back to our hotel before they left for the day. If you need a vehicle if you're in New Zealand, Go Rentals is a great option for your car hire needs. Highly recommended!!

Pick-up was a nightmare. There was only one person working the desk, so it took a full HOUR for me…read moreto pick up my car, as there were 4 groups of people in front of me. Not only was she checking people in, but she was also going outside to vacuum/clean the cars and take photos of them. It really put me behind in my activities for the day. After I got the car, things were easy-breezy! Practically a brand new Hyundi Accent, very clean on the inside, and worked just fine. The engine was essentially that of a lawn mower, but that's to be expected in a rental car. Drop-off was easy as well - we ended up returning to the lot after hours and dropping the key off in the box. Got a receipt in my email the next morning. Would use this company again, but will give myself extra time for pick-up.

I rent a lot of cars but this was easiest rental. The staff were efficient and accommodating. No…read morefunny business. They even added a driver over the phone for free and let us drop off the car at the airport.

Rented a car from Auckland Airport, the people there were wonderful. Was driving in downtown…read moreAuckland and hit a tall curb while trying to turn right at a stop light from a dead stop which punctured both drivers side tires. I pulled over and called Budget help line. After giving them the address where I had pulled over they realized I was a 10 minute walk to the Central Business District Budget office which is part of the Apex rental location and managed by Sue Eustace employee number 021522725. We walked over and informed the person behind the desk that we had 2 blown tires and needed a tow. Sue interrupted the conversation saying "So, you were driving on the wrong side of the road and blew both tires!?" I explained that I was not on the wrong side of the road, I was in fact stopped at a light before taking a right and going over the curb. She flat out refused to believe I was anything but reckless and refused the replacement I was told over the phone was the solution. She made up her mind before asking a single question about where or how the accident occurred. She then called the airport location and the option to rent from that location evaporated as well. Only after informing me that she was refusing any replacement for reckless driving did she give me an accident report to fill out. After I gave it to her filled out and signed she added notes to my section without input from me. The Auckland airport team was great but under no circumstance should you attempt to utilize the CBD location until some kind of corrective measures are taken. I have added photos of the curb I hit to explain how it accident occurred. While continuing from a one lane red light right before the pedestrian hump I turned to sharply and hit the curb with both driver side tires. Pulled over immediately but both were punctured. No other damage to the car, though I had the extra insurance so that won't matter.

We rented a car in Wellington and returned it in Auckland with no issues. Very organized…read morestreamlined process. The roads are very narrow in New Zealand making parking and driving a little challenging for foreigners- would think about getting the insurance for peace of mind.

I am currently on vacation in Auckland with my mother and sister. I had booked a car with a…read morepick-up time of 1pm on January 11th at the Victoria Street downtown depot in Auckland. Due to a number of factors we arrived at the Hertz depot at 17.32. The branch displayed a closing time of 17.30. I had not realized this and I recognize I arrived after the official closing hours. However, There was a member of staff, a Mr Patrick on the premises. I explained the situation and offered my apologies and asked if he could assist me with the car. Patrick stated that he had a personal appointment and that I would have to come back tomorrow. He then drove away in from the premises in his car, despite my pleading with him for his assistance. This has left me in the position of having to find emergency accommodation in Auckland for this evening for myself, mother and sister. I am writing to register my disappointment with the behavior of the staff member. Leaving someone unaided in this way is shabby/ uncool behavior toward a stranger, let alone a customer. I had pre-registered / checked-in all details. The vehicle was visible, parked on the depot forecourt, the issue could have been processed in very little time.

Booked a IDAR car (Toyota Camry) for a 3 day weekend. The rate was great (book for 3, pay for 2)…read more Arrived to pick up the car and as I'm a member of Hertz Gold Plus Rewards - free to join - all the paperwork had already been completed and all I had to do was chose whether I wanted a Toyota Camry and a Ford Mondeo. The car was new and clean. When we returned it, we got stuck in traffic and called Hertz to advise we would be 1.5-2hours late and they told us not to worry. Very nice, as they could have charged us for another whole day. Only mild complaint was that the rate I booked was not given to me when I checked my receipt, so will query this with their head office when I get round to it. Overall, efficient, effective, professional, with new clean cars for a great price. Couldn't ask for much more.

I am happy to have found Express Car Rentals corporate special car rental program. Whenever I will…read morecome to Auckland for my business trips I will use your service from now on. I really liked the way you helped me out to customize my business rental program. Thanks to your business consultant. I am happy that from now on I will be able to access the corporate promotions on car hire in Auckland and save a lot of my hard earned money. Thank you guys!!

This has been the worst experience ever . The owner of this company Paul has stolen 2500 dollar…read morefrom my credit card . We rented a car for 3 days , we purchased full insurance covered with 0 excess . When we rented the car , I was asked to give credit card for 200 bond in case of any infringement notice occur , but he held 2500 bond without my permission . we returned the car he charged 2500 from my credit card for the minor damage of the back , when driver backed ward the car and window chip which was likely existing when we rented the car. What is the point of full insurance with 0 excess . he also altered the agreement . Lots of fish -hooks and lies repeatedly . I wondering how many ppl has been scammed by this company . If you give out your credit card to this company , prepare for the credit card fraud , they took money and run away and made fake agreement . The most dishonest company i have ever meet . Full of lies ...

AVOID Hired a car from Melbourne to Adelaide for 3 days. Car…read morebroke down on the morning of the second day. Only part refunded. No replacement car brought to us. 3hr trip in tow truck back to Melbourne. Took over 10 hours to get back after the initial call in the morning. I did the right thing and reported the issue straight away and for that my trip was ruined.

We picked up our van and had to bring in back right away because the A/C didn't work. They fixed it…read moreand then we drove off to our next destination 3 hours away. When we got there we realised we couldn't lock the van. We called right away to let Jucy know. It took 5 very stressful days for any kind of resolution to be made, and we only got a resolution by driving back to Auckland and back. This took a whole day, but was preferable to the previous two days when we had been stuck on the phone on hold. The phone service was totally useless. At the branch they were able to swap the van, but over the phone they had been telling us there were no vans available. There were several other couples at the branch as well waiting for issues with their vans to be fixed. This set us back on our trip by a day, making us lose a booking. And the time that we had the first van, we weren't able to do things because we didn't want to leave it unlocked. A week or two later we were contacted by a manager who was able to offer a refund for the 5 days we had the unsuitable van, which was appreciated, but I would still never recommend Jucy to anyone. Additionally, the van setup isn't very practical or comfortable, and we wished we had just hired a regular car and stayed in cheap accommodation. It wouldn't have cost much more to do so and it would have saved so much stress and been a lot more comfortable. We have told everyone we know to stay far away from Jucy.

So, their smoothies have upped to $7.50. Yes, still on par with the rest of big little city but,…read morealas, no longer a "bargain." They're also now offering "for here" glass jars for said smoothies. Three cheers for sustainability! Woot.

After having heard only good things about The Organic Mechanic , I was all in !…read moreGerogie B had spied on Facebook a strawberry smoothie and asked if it was available and yes it was ! So smooth and full of that strawberry flavour with cashew , coconut milk and other amazing nutrients ! it was a winner . Great friendly service and just genuinely happy guys .

Beware, OMEGA charges additional fees to your credit card without authorization after cars are…read morereturned. No explanation was provided despite several attempts, despite sending them the scanned contract with the agreed amount. I continue to send them e-mails requesting the money to be returned and I have had to resort to contact my credit card company to as Details: Rented an OMEGA car from 11th April to 1st May 18. The car was in good conditions and there was no problem at pick up (in Queenstown) and drop off (Auckalnd). Full payment was completed the day car was picked up. After returning the car they sent me an e-mail informing me that they had charged an additional fee as it appeared in their system that I owed them that. I checked my bank account and the hire contract and I did not owe anything so I replied informing them that full payment had already been done and that they should return that extra money that was charged or provide a logical explanation. They replied again the next day without providing an explanation and insisting that the system showed that. Not only that, but on that day they charged another additional fee!!! (in between both, above USD 100) A back and forth of several e-mails of the sort was exchanged, I looped in other company contacts including their quality representative (Belinda Novata), and I have had no resolution. I am really upset about this as the Auckland Office nor quality personnel have returned the money or even explained what happened; just that it showed in the system. I find this outrageous; no difference from stealing money. Please be careful about using this company

If you want a rock bottom priced rental car, that's what you get. Also, you get what you pay for:…read morethe car was almost as bare-bones as the price. Everyone was friendly, and acknowledged that a budget car was going to have dings. I was encouraged to take all the pics I wanted, and then left on my own. The only thing I'd say they could do better would be some kind of refresher pamphlet on NZ road rules/signage. If I hadn't been to NZ before I would have been really confused about a number of things - fortunately I sort of remembered some things as I went. But a quick traffic rules run-though would've been appreciated. Returning the car was super simple, and shuttle to the airport friendly and quick.

The worst car rental car experience in 50 years. No signage in the Auckland airport, walk a mile to…read morethe pickup location, not an upgraded SUV but rather a rubbish 200,000+ km vehicle that was damaged on all sides with poor tires, non-working wipers, no power seats, no power rear lift - a bad, bad vehicle. To make matters worse, we were charged a one-way fee of $450 because of a Queenstown drop-off and they do not have a functioning location. I was instructed to leave the car in a church parking lot. After dropping my wife off in the Queenstown airport parking lot (in the rain), I had to walk a mile from the church back to the airport in the rain. Avoid Scotties - whatever you do! New Zealand is a wonderful country with wonderful people, Scotties of NZ does not fit the mold.