Nightmare of an experience with Thomas. Started re-piping my waterlines in my house Oct 2025 and…read moresaid it would be done 1st week of Nov and he's pulling a permit for inspection. The work is still not done, and he "disappeared" and does not reply to message. The work has not been inspected and it's not complete. He would go absent for weeks and then show up like nothing happened. He's not very honest and I would never tell anyone to use this guy.

am a single woman who needed a water heater installed. Home Depots recommended co was 1350 Tom came…read morein at 450 but said I had the wrong size. He said he could add extension PVC bt had to charge me 600 he refused to take the old heater stating the dump would charge him 75. Wasn't that part of the 450 price? I asked him how he takes payment and he said card or check to just write him a check I noticed the water was taking 2 minutes to get warm not hot & only lasting a quarter of my bath tub before turning cold. I called Tom left a message w no response. The next day I called again & gt a text at 1130p stating there is an owners manual & as a plumber he was not allowed I had the hot water on full blast and never had to move my hand. He advised me he did not sell me the heater and that when he "was in my area " would stop by to look. In the meantime the check that I wrote did not go through I think due to ID theft in Feb my old acct number was on the check. So he texts me at 530a he was coming for cash & 45 bank fee. I told him I wasn't doing cash and he could have my card info after he fixed my heater. Next thing I know he's calling saying he's at my front door. Bec I wasn't coming fast enough he starts pounding on my door with his fist I am a single woman living alone and I have an irrate man trying to scare me with fear at my door? We began to argue & he screamed at the top of his lungs calling me a fucking idiot and raging about how he was going to the Sheriff's office if I don't pay him. I advised I had every intention of paying him and that this was not on purpose but the expectation was he help me figure out what's wrong and he had not treated me well as a customer. He continued to birate me I felt very unsafe & began thinking of how to protect myself if needed He continued screaming making accusations against me cursing and cutting me down. It felt demonic He made me be recorded to adjust the temperature in case of a lawsuit He made touch the screwdriver while saying you are adjusting the temp not me turn the screwdriver clockwise until you hear a click I asked how is the water being hotter fixing the bathtub being warm for a quarter way fill up? He told me I was stupid and didn't know anything and I said yeah bec Im not a plumber Instead of being understanding over a mistake and helping me to get my heater working he chose to act like a fool He bragged about all his good reviews and I said you'll be getting a bad one now He said yeah & when you do Ill put up the pic of your bounced check for people to see This just confirmed to me this mans lack of character & lack of emotional intelligence. I found it interesting that it took 5 seconds to scan my card So here I sit hoping the water heater works bec he said never call him again He said the water heater not working has nothing to do with him. I am deeply disturbed by this experience and I hope others will think about a larger company to use where employees can be held accountable for their behavior They would have taken my credit card. They would have returned my calls. They would have came back out for customer satisfaction. When you pay for a service you expect the item to operate correctly. And you expect to be treated professionally Having grace and mercy over mistakes is also a good quality to have in dealing with the public This man does none of these things. Hes getting 500 hr and is so sure of himself that he did nothing wrong and his work is perfect He also made fun of me when I said as the professional you're not explaining anything mimicking my voice back Lessons I learned to not use a one man co with no accountability to not write checks & use your bank card so you can file Reg E claims if needed. Do not pay cash for the same reason. To get an outline of the expectations after the install and what happens if it doesn't work properly? To know how they will address your concerns after. You can be the best but the way you devalue women and make them feel fearful around you erases any skill set you may have sir You lack character integrity & morales

Fast and explained the problem. Will be returning with camera.. BUT I AM HAPPY. I CAN TAKE A…read moreSHOWER. Thank you

The first thing that comes to mind is WOW WOW WOW. What…read moregreat fast service and very professional. They were out at my house at by 8:30 AM And diagnose in a few minutes. Wrote up a quote in 15 mins with 2 different options and I accepted the one I preferred and within 2-3 hrs Aspen and his apprentice were here in less then 3 hrs had the job done and it looked great. From the very start I was impressed with them sending me notifications that the tech was on his way but also included a pic of the tech and a little history of him and the same for the man that made the repair.Aspen and his apprentice did an awesome job and left the area clean. Thank you Flow Pros

Our plumber showed up when scheduled, was polite & professional. Dewey didn't seem bothered by me…read morehovering & asking questions as he worked. He triple-checked his work before he left. Although not cheap, his services were reasonable & less than some other plumbers in the area. We had our garbage disposal replaced & the wax seal on our toilet replaced as well.

we had a drain line blockage under our driveway and called Howie's plumbing for help. it was late…read morein the afternoon but Jonathan came and got the plug cleaned out. I've used Howie's in the past but will continue using them in the future.

The service I requested was a quote to fix my toilet. Two guys came out, gave me a quote via…read moreemail/text, and were on their way. The entire time they were kind and sociable. I hope to have them fix the issue soon. Thanks to Taylor and Austin for their work!

In November 20 25. I called Company to have a diploma come out and give a quote for a tub in…read moremy batbroom . gave me a quote Labor and I would buy the supplies at Home Depot and he'll pick them up and bring them over to put them he told me he could take care of the tile and the the flooring, and the wall around the existing walls for the shower while he did not do the tiling behind the tub and left the top exposed to the outside walls of the mobile home. I found that out of much later they came over and apologize and sent a gentleman from Fort Myers. Read the first name of Kyle who I hope I haven't left put in a new stone with the walls to go with it's not level. The walls are all crooked. They he's for the plastic resident trim off the frosted window that looked into the tub and told me oh by the way, you need a second code of mud on the throw. All I put up and he didn't put the drywall all the way around and left me a mess. Left the window undone. Left the tub and done. Left the sub floors exposed. I called. Company and their manager. Chad told me on the side. I said I did not. He was a goat employee. He came to give me a quote as a goat he was here. I asked if you get replaced my busted up bathroom I was asking him as a goat employee. You're not as a private person I don't know the man from anywhere change the toilet, which was no big deal OK job. I'll give you that. Not not a great job. I'm not a good job. Just OK. He also stole two $500 Apple advances from me and a $50 cash advance from Apple. He told me he needed that. I find out after the fact here for the whole time except for the library last the goat company truck in and a company uniforms that he was expired. And he's done the same I put pictures of my yelp and I'm looking for them because it was horrifying. I had a Contractor who lives gonna become with it and he goes. This is horrible. They need to come make this right. I called the goat, plumbing, out sent Kyle put the tub in. Nothing is my shower all level. They just don't wanna take the time. He said we Don or and we don't walls around the unit and we also onto the window. Resident that rush. The window that looked and with part of the set up the shower set up. Well first plumber. Told said they did everything. Or I would never have agreed to this job. I'm 73 and I'm Social Security. My $4000 job is turned into a $10,000 out that I cannot afford. I live right in a 55+ community right on the water and we were two hurricanes in a row and I have been slowly digging my way out years. Trying to get my place for back together. It is my retirement help. I do not have homeowners insurance because they do not give them on mobile homes. My mobile home is basically brand just a chassis, the iron very strong. Was putting 8. I had to replace the water, vapor etc. etc. I'm a far away from being done. I want them to give me back with the money I gave them because I afford to them this kind of money. I found a wonderful man from my church who has a commerciompany and he sent guys over to work. They they did do a wonderful job .I want my money back from them and they will not give it back to me. Kyle mgr Goat Plumbing Co took my tub . He said I won't be able to get anything for it and a week later I get a phone call. Oh guess what? I can'give you $700 for your tub as they able to get it back from Home Depot for you.. I want rest of my moneys. Kyle from Fort Myers of goat, plumbing Company. The night. He left here. I had to write a check for $2000. I've had $ 2000 before but I wasn't sure if I gave them the extra 210 if i did not . I said I will go you $2000 because they know I'm very prompt about paying my bills . I want that Money back, they still have my money and I've had to pay another 1500 to the other company that did the job and fixing the disaster and I'm very upset about and he told me that night. When I said I will just send in the 210 into the company. He said if you don't write that check for $2210 tonight. I am going to tear out your bathroom. Everything I did. I should've let them do it. It would've done me a huge favor and I am very upset and I want justice Constance C

I was shocked at the cost of a 25-minute repair. Paradise Bay Plumbing is very expensive. They…read morequoted me $330 to $570 to replace a garden spicket. They then charged me $80 for the 5 minutes it took them to quote me the outrageous price. A neighbor told me he replaced his spicket and told me how. I replaced it myself in less than 25 minutes with an $11 spicket from Home Depot. Anyone could have done it.

Called asking if they could connect a propane line to my propane range and was told that they don't…read moredo gas at all. This is contradictory to what is posted on online. Major bummer since they are local and I prefer to always work with locals if possible.

My technician was propmt with his arrival, kind ,courteous and informative. He did an awesome job…read morerepairing my outside spicket!

Way overpriced. Showed up 45 minutes late and quoted me $619 on a job that ended up costing me $165…read morewith a different provider.

Mike Johnson over delivered and kept his promises on a whole house re-plumbing project. Start to…read morefinish, great communication and most competitive prices in Manatee County. Highly recommend this local professional!!!

Amazing customer service and pricing transparency! You will not be disappointed with this service!…read moreThey are superb!!!!

I'm going to take the time on this review to explain the absolute level of professionalism,…read moreskillful labor & sheer expertise that expedited heat and air truly proved to me and my family! Starting with the friendliest and most astute phone representatives I've experienced. They were so polite and accurate, assuring me throughout the entire process that i was in good hands. I felt the value of this. Erika, Akira & Cheniya will absolutely blow you away. Within a very reasonable amount of time I was greeted with a extremely energetic and fantastic service supervisor Robert M and Josh D. They were absolutely astonishing and fully prepared. After a thorough diagnostic of my AC system, Robert proceeded to explain with friendliness and no pressure the option I had to resolve my issue. Within 1 hour I was back in business and my AC system was working better than it ever had before. He preformed a full maintenance, cleared my drain line, washed my outdoor and indoor coils and sanitized my inside unit. The charge for this service was truly as fair as it gets. I cannot stress enough the tremendous value this company brings to me and my family as a homeowner in Florida. Thank you Expedited Heat and Air, from the bottom of my heart!

Great company , they were straight forward with the scope of work on my ac unit and my unit was…read morefix next day in no time , I wish price could be better but they give me a Va discount so that was a nice of them , fully recommend this company ... Watch out for other companies that will try to scam you , definitely this one won't .... Btw Tyler was great fixing my unit