I'm fairly new to Florida and this place has been my home away from home. This city is a long way…read morefrom where I lived in California, but I get to do something I used to enjoy back there over here! And that's pretty special. This place is quite special! The coaches are extremely supportive, while motivating you to get to the next level of physical and mental fitness! The workout music is on point. The people are fun and friendly. Lastly, this has got to be one of the prettiest, cleanest and most organized "boxes" you will ever lay eyes on. I've visited workout spaces in other countries and this place is up there! I just love the design and layout. Not to mention, they have a host of events and amenities that you won't find at other places. A shower for starters! I hope you drop by to say hi and find out more about Rack Star! You won't regret it.

Great coaches, great people. The gym is very well equipped and the classes and excellent. The…read morecoaches will adapt the workouts for you if you have an injury. The level method program ensures you get a great workout regardless of your personal level.

We had my son's 7th birthday here and I was so happy with the experience. The coaches played with…read moremy boys while we set up (thank you!) and they kept 20 kiddos engaged for an hour and a half with fun games and races and obstacle courses without a break! The kids absolutely loved it and went home totally worn out after the party ended to some happy parents There is a second floor which was perfect for setting up drinks snacks and cake and gave the parents a Birds Eye view of the activities below while giving us a little space to ourselves to socialize. Plenty of seating upstairs and some downstairs as well. Not the cheapest option but honestly I feel like we absolutely got our money's worth and would highly recommend them for parties. Many of the parents were talking about signing their kids up for lessons, which I am sure would be great. Daniel and Derek were so great with the kids and truly professional. Check this place out!

Been going to the D1 classes for the past 6months. Best decision I ever made. Very dedicated coach…read morefocused on making you a better athlete. Highly recommend it for any level.

They did not tell me my "trial" membership would self-renew and my credit card would be charged…read moreautomatically 5 days before the end of the trial period. Beware! The fitness workout may be too fast for seniors: about 7-9 exercises multiple times in 35 minutes! Only about 6/7 machines available at any one time and when membership increases this may be a problem. Be sure to read what you sign for on their blind signature pad...insist on seeing copies of the documents.

When you sign up membership rules are not at all clear, buyer beware! As a senior who has multiple…read morehealth issues, I was unaware when I signed on the that lowest weights were 15lbs, much too heavy for me. It was hell getting out of the contract so read before you sign and insist on seeing copies of the documents.

Newer equipment is great! Need quicker responses when it breaks down as it can take weeks to fix a…read morebroken appliance. Classes are frequent and well organized. Pool is big and heated! It has been closed on a few occasions for weeks at a time for repairs. All things said, it's a solid resource for exercise

Larissa, the head of aquatics, is trying her best to improve the pool situation. She is friendly…read moreand has great ideas. I give her an A+. She needs more support in her efforts, however. Items that come to mind are: purchase new flag lines, refinish the pool deck, replace doors in the pump building, install a true water cooling system for the hot summer months, purchase new time clocks, and add new aquatic activities. Note that the pool water is very clean and the lifeguards are attentive. The Y will be competing for members with the county aquatics center opening this fall in Lakewood Ranch. I suggest the Y become more proactive before people cancel their memberships.

Noah is a lovely young man , patient and kind and has helped me to get started on a much needed…read moreprogram for strength training and walking. He has been a pleasure to work with and I would highly recommend him.

I'm sending a BIG shout out to Noah, owner and trainer of Bear Performance and Training. I…read morecontacted Noah for help because my adult son became obese and not doing well physically, mentally, and financially due to unfortunate life events. Noah saved my son from what I saw as a possible great decline, and I was very worried. It's been only two months now with twice a week sessions, and the transformation we are seeing in our son is incredible! Noah's approach is precise, building overall strength and motivation. Noah is kind, positive, and knows exacly how much to increase the training difficulty to the next level in a smart progression. The once handsome, fit, intelligent, pro junior athlete boy that we used to know is coming back. He's lost a lot of weight, is more clear thinking, feels great about himself, and is happier, gained motivation, and enjoys his training. It's amazing how physical strength builds mental strength. They go hand in hand. We are so happy to see the guy that we know come back. We're very grateful to have found an outstanding trainer.

Best decision I ever made. This place is life-changing. I started off in Bayshore New York. The…read morecoaches were amazing. They motivated me and pushed me to do my best and be the best version of myself shout out to coach Nick Coach Kira coach Jen Coach Jill and coach Vicky love you guys and will miss you heading off to Sarasota Florida, where I will continue my journey with Orange Theory Fitness. Five stars hands-down.

In '04 I was injured, flying out of the turret of a Humvee in Afghanistan, leading to a permanent…read morelower back disability since the age of 21. It's been a challenging journey of recovery, surgeries, and physical therapy. Although it has improved over time, my back remains delicate. I joined 7 months ago with high hopes, but it turned out to be a bad fit. The workouts often aggravated my lower back issues, despite the excellent form corrections from Shakira. She was great, but I couldn't always attend her class. Additionally, half of each of the classes involves treadmill work, which isn't suitable for spinal cord injuries. I initially looked forward to using the rowers but they weren't used in the programs as often as I'd hoped. My membership allowed for cancellation at any time (so I thought), and my billing date was the 13th of each month, paid in advance. To cancel, I visited the gym on 8/28, where Marielle was professional and provided the cancellation form. She mentioned I'd be billed again on 9/13. While I was fine with paying for the period from 8/13 to 9/13, I disagreed with being charged $109 on 9/13...weeks after cancellation. I requested Mark, the GM, to call me. Time passed, but Mark didn't call. On 9/17, I spoke with Abby at the front desk and asked her to relay my message to Mark, but still, no response. The following week, I talked to Marielle. These are the games they play. There is no other logical reason for the extra hoops, other than to rip off their members and grab an extra couple $$$ from them. It is estimated that Americans pay $400,000,000/yr in unusable gym memberships and unreasonable cancellation fees. The gym industry as a whole normalizes stealing money from hard-working families as part of their business model, and OTF Lakewood Ranch is no better than joining in on the same unethical practices. That being said, I've run and owned businesses for 19 years, and the first sign of a toxic manager is an inability to address customer issues or return calls. It's a simple yet crucial aspect of building goodwill and should be a top priority for any manager. Anyway, Mark finally called me back after nearly a month and was immediately defensive and condescending. He insisted I should have read the contract, which he said required 30 days' notice given 30 days before cancellation. Confused, I asked, "So, 60 days' notice?" "NO! 30 DAYS! READ YOUR CONTRACT!" he snapped. I responded, "Mark, that math doesn't add up. I canceled on Aug 28th; why should I pay for almost 50 days I can't use?" "Well, you can still come in, so you're not paying for anything you can't use," he mocked. "I can't use it. I suffered a severe lower back injury in the Army when I was 21. It's not suitable for me," I explained. He cuts me off "Well thank you for your service." He replies like a sarcastic teenager. I picture him holding his nose and sticking out his tongue as he says it. "But you should have told me about your injuries before you canceled, but I think you're just trying to scam me now." "So...I'm required to tell you private medical info?" Mark carries on about contracts... The next day, Mark emailed me a copy, but the cancellation policy he described was nowhere to be found. After reviewing it with my wife and an attorney friend, we couldn't find anything remotely resembling what Mark had claimed. I've attached the contract he sent to this review. After several emails and calls from Marielle, I was told I had signed an old version of the contract, and the new version had the cancellation policy Mark described. "So, you should refund me based on the contract I signed, right?" "I'd need authorization from the actual owner to do that," was the response. That was five days ago At this point, I don't expect a refund. If OTF needs the money so badly that they resort to ripping off disabled veterans upon cancellation, they can keep it. My experience with Mark was the worst interaction I've ever had with a business. From the moment he called me, he chose an ego battle over doing what's right.

Too expensive and not too many equipment place is a little small…read moreAttendant on duty was very courteous and polite nice and small classes for yoga and karate for everyone not what I'm looking for.