I would highly recommend this company. Affordable and did an excellent job! Have them saved in my…read morecontact list for next year

++++ Communication; I reached out to several companies to clean my gutters & Richmond Power Washing…read morewas one of the first and few who even responded to my inquiry. They quickly quoted a price & sent formal document verifying quote & offered several options to accept the offer. I accepted there quote on a Sunday, they arrived Thursday on time, went above and beyond by cleaning my gutters and some of my siding and deck to make sure all the debris was gone. They were very careful with any outside items they had to move around to complete the work & also set everything up (better than it was when they came) prior to leaving. Final invoice was sent immediately after completing the work & let me know of there findings around my house! Would definitely recommend to anyone looking for powerwashing services.

These guys do an amazing job with some very challenging windows! They're affordable too!read more

Excellent, professional service. This is the second year they have cleaned our windows, both inside…read moreand out. Over 50 windows and doors, all squeaky clean.

Much more evidence at https://www.facebook.com/profile.php?id=100086488445067&sk=photos_albums…read more The BBB revoked their association with Thorough Clean, LLC, has published a warning, and graded this company an "F". See for yourself at https://www.bbb.org/us/va/mechanicsville/profile/pressure-washing/thorough-clean-llc-0603-63413691 I contracted a "3 day job" with Mr. Edwards to epoxy the downstairs floors. Work was to start 12/20, 2021 and be finished before Christmas, "guaranteed". Mr. Edwards texted that he was unable to find a concrete grinder to rent, then found one, then texted me that he found his wife in bed with a black man he afterward described with the N-word and couldn't start work that day. This trend only became worse over time. After epoxy cured and was walkable, I took a good look at the floor and found ground up leaves and debris throughout the entire urethane topcoat from the crews shoes and 48 spots where the epoxy beneath was chipped to the concrete underneath and other clearly visible defects. His epoxy permanently on my bathroom sink porcelain and fixture, on doorknobs and walls. He even epoxied my stair carpet into the floor! Requested Mr. Edwards resolve the issues per contract and he blamed me for his shoddy work. I requested a full refund of the $7,280.73 so that I could pay someone else to fix or cover the awful workmanship, Mr. Edwards said he would go through his insurance to get the refund, then refused and offered an unacceptable $2,000 refund via check. When informing I would take Thorough Clean LLC to court, Mr. Edwards eventually pleaded to let him come back and do the job over, which I allowed. A grave mistake. Over the next 5 months, it was excessive tardies (EG: stated arrival at 9am, not arriving until 3pm or later, if at all), constant no call/no shows, lies, and always that it was some thing or somebody else's fault. Never his. He was unable to fix the floors and abandoned the job after having received payment in full. When I changed my review to 1 star and no description as a result, Mr. Edwards, via text, threatened to sue me for slander if I put up a bad review. Mr. Edwards, the truth is not slander. I have mountains of photos and texts and a crappy floor that prove every word I say is accurate. Please, PLEASE take me to court over my honest review. I'm more than happy to appear. After Mr. Edwards ceased responding to communication in May of 2022, I reported the issue to the DPOR, who found Mr. Edwards had not obtained the required Class C Contractor license and was criminally liable for knowingly performing contract work anyway per §54.1-111 of the Code of Virginia and DPOR referred the case up to Senior Assistant Commonwealth Attorney who, because of quarantine and staffing issues, closed the case. I can provide the full case file from DPOR upon request. As of 8/24/23, he still has no license on record with DPOR. Conclusion: Mr. Edwards is indeed a great salesman. He is slick and convincing and a remorseless pathological liar. I was sold excellence and ended up worse off with greater debt, due to damages, than when I started. Mr. Edwards never finished the job after over 5 months, called me names when confronted about his lies and constant no shows, was racist toward black people and is not allowed at my residence ever again. Mr. Edwards may be able to provide acceptable powerwashing and cleaning, but is an amateur with epoxy and it shows, so be warned. He may offer to fix his mistakes if he must, will take an extremely long time trying, and will quit and disappear when he can't actually fix it instead of doing the right thing. For this job, he was extremely unprofessional, blamed me for his own poor workmanship issues, and I wouldn't trust him again to do any job well, or arrive at the time he specifies, or even show up at all, based on my direct and lengthy experience. If you are considering hiring Mr. Edwards for contract work, request to view the contractor's license first thing, not just the business license, and you'll end up saving yourself thousands, unlike quite a few of his customers. I didn't know any better, so learn from my mistake. Caveat Emptor.

I had 4 appointments with this company and was stood up 4 times. Robert made promises and…read more Commitments saying he was in his way then backing out after I'd waited all day. He booked defiant times to show up on the job then had no memory of that. He said he was having difficulty keeping his schedule straight and found himself double booking customers. It's been a stressful time for and cost me two weeks to in getting the project complete and countless hours waiting around. STAY AWAY from this poorly run unprofessional company.

Window washing of a very large and architecturally challenging Victorian house in Ashland…read more Polite and professional approach and service. Showed up on time. Estimate was very reasonable. Technician David worked diligently and did an expert job. Five stars . I'll be recommending them to my n

Great work, and great communication, we will use RVA windows again. Our gutters are all clean again.read more

So extremely happy with the way our windows shine! What a difference this makes. Thank you so…read moremuch for making our house "sparkle"!!! I will highly recommend them to everyone!!!

Had an appointment at 10:30 at 11:30 we called and we're told to expect a call right back at 12:30…read morewe called again and we're told no one was coming out. Left us in a pinch with no regard. Sent us three confirmation notices but obviously nothing was confirmed because they didn't tell us they weren't coming until 3 hours after the appointment and 3 calls later. Extremely unprofessional and gave us no other alternatives and seemed to have no remorse. I encourage you to use this business if you want to put yourself in a bind and waste your time

We had both gutters cleaned and windows (inside and outside ) cleaned. We were pleased with the…read moregutter cleaning but felt the windows cleaned cleaning was average. I had to go behind them and wipe down a few window sills because they weren't cleaned. They arrived within the allotted window then had lunch and started our windows about 30 mins later.

We have used for window cleaning on several occasions.We will use them again in 2026. The men who…read morecame were timely, meticulous, very professional, and did a great job. You cannot go wrong by hiring this company. The price was very reasonable.