Located in the American Dream mall on the second floor, near the Popmart, you can go find your…read morestyle in Uggs - both some clothing but mostly there for the fur-lined boots and slippers. Staff were unobtrusive and the lines weren't bad.

Everyone working here was exceptionally friendly. The staff was highly helpful and responded…read morepromptly. They offered a great selection. My kids easily found their favorites, and there were no issues with inventory.

I have a Love/Hate relationship with BR. Back in the day, I could always find something to buy for…read moremyself But as new trends come in and those washed out colors are the "in" thing, I find myself shopping a lot less at this store. But every once in a while, I'll pop in and find something that I like. This location is better than most. Great lighting, lots of room, wide selection of the new releases and the sale racks are always full. The thing that stands out the most is a guy named Elvin. Always friendly, helpful and likes discussing clothes. Seasonal colors, bi-lateral symmetry, etc. Last time I was in, he helped locate a certain pair of desert boots {a Clarks/Banana collab}Stop in next time you are at The Promenade.

I visited this location a few weeks ago to make an exchange. The employee that assisted me was so…read morehelpful, she even placed a new order for me because the new size I wanted wasn't in-store. All employees were wearing masks and social distancing was being reinforced. I haven't shopped in stores much since the start of COVID but would feel comfortable shopping here in the future!

Gentlemen, Make your…read moreway to the rear of the store upon entry. Don't even bother looking around in the front sections. Even if items are selling for 40% off retail, you're still overpaying for those trousers or gingham shirts. The rear of the store is where it's at because that's where you'll find the clearance section. Granted, on three out of four visits you won't find anything good, but it's during that fourth visit that you'll find so many wonderful things. During my last visit, I was able to find a pair of maroon trousers, a plaid button-down, and a checkered button-down for the sweet price of $33. Yeah. I know...

In true J. Crew fashion, this place is still quite expensive, albeit cheaper than the regular…read moreJ.Crew stores at Riverside and GSP. However, subscribe to their factory store (outlet) email list and you will get notifications of their quarterly (sometimes twice a quarter) 50% the entire store sale. This sale is worth going to. Though, I must warn that it is an absolute zoo, and an hour into the sale the store is already in shambles and I feel for the staff that has to re-fold all the merchandise. People are just animals when it comes to these sales, so come early (and by early, I mean when the doors open). Also, 15% off is you show your student ID. Winning!

Its location inside GSP mall 2nd floor. Limited selections in this location. Shirts, pants,…read moresweaters, out wears but I feel other locations have more variety. Fitting rooms are nice and clean. The staff is very friendly and helpful. It's holiday season so discounts are going on. Good price for the on sale items. Their fabric is soft and comfortable. I prefer their summer items.

Worst experience ever with this particular store location staff. How am I supposed to know when you…read moredon't mention that the item is a final sale with no indication on the tag or on the receipt and that it cannot be returned or exchanged?!! I would have tried it if you mentioned it before the purchase and now I'm stuck with 3 items that don't fit me properly. Train your staff properly to provide a clear explanation to your customers. That's the basic of the sales.

Sadly, so many Express stores have closed, so I am thankful to have this one nearby. This location…read moredoes not have a huge selection, but the staff is always friendly, and the store is always clean and organized. Plus, it tends to be quiet and easy to get a fitting room. The parking in the shopping center can be challenging, though!

Express online is a disaster. Don't waste your time or money ordering apparel from express online…read more When and if your item ever arrives (emphasis on IF), it might be not as advertised. Maybe the actual stores offer a better experience. But online ordering was a disappointment never to be repeated.

Nightmare customer service by the owner. waiting 8 weeks for shoes - multiple promises that they…read morewere sent to us (we shopped in store but had to order the size). Every call ends with a promise to call back with answers - the call back never comes. can't believe how terrible this experience has been.

Very helpful for finding what we needed at the store. And they have such beautiful things in the…read morestore and online.