Terrible customer service, literally awful. It's honestly over priced low quality athlesuire. I…read morecan't get any assistance with a return, I made a purchase out of town and now stuck with a junk item. The item piled so badly in my suitcase it's unwearable, what kind of material does that?!! I'm so disappointed I wasted my money here. Hard lesson learned. 0/10 - do not reccomend!!

Don't ever use PayPal to pay for Lululemon online purchases--returns and exchanges become nearly…read moreimpossible. Lululemon seems to have an unspoken policy about this, which they don't disclose upfront. I only found out when I tried to exchange two full-price items in-store and was told it couldn't be done because I used PayPal. So upsetting.

Staff is attentive and great selection of shoes for men and women will definitely make a trip backread more

From the owner: NIKE, Inc. fosters a culture of invention. We create products, services and experiences for today's…read moreathlete while solving problems for the next generation.

I've been looking for running shoes and I decided to do a in store fitting on 1/31/2025 around…read more6pm. Maggie warmly my welcomed my cousin and I upon arrival. They busier than normal for evening but were all very pleasant and walked us through the process of getting signed up and going for the fitting. Maggie listen to all my needs and treated like a queen. She made sure I was 1000% sure with my shoe purchase. They had a nice selection of brands to choose from. The pricing was fair and I even qualified for a health care worker discount. The other two young ladies working that even were amazing as well. They all communicated exceptionally to make this shopping experience everything I needed and more. I can't wait to shop at fleet feet in the near future. I love a good shopping experience and good customer service. Great job team.

Great space to visit. Very knowledgeable staff that takes the time to really cater to everyone's…read moreindividualized needs. I had Alyson help me and she was a rockstar!!!

REI has been around forever, but since the 70s my friends and I have had to order by catalog (and…read morelater online) and wait for gear to arrive. I couldn't have been happier to find the company finally opened a store in the Cleveland area, where there are a lot of places to enjoy nature. The sprawling, modern store has a pretty excellent selection of outdoor clothing, hiking and camping gear, and even a bike shop. If you're in the market for gear, plan on spending a lot of time browsing. I geared-up for a trip to Iceland here and am readying for another adventure in Norway and Sweden, so this will be a shopping trip before I go. I frequent the store for backpacking food, and they have a wonderful selection of it for all three meals as well as snacks. This is a great place to find deals. I got the REI app a few years ago and it will alert you on sale items, which is great because you can purchase in-app and pickup in-store. There is a section near the back of the store where you can great deals on returned or gently used gear. It's kind of like going to a garage sale, but the items I've seen look new and not someone else's trash. Take the time to look through it! The staff have all been quite helpful and cheerful, so I always feel welcome when I visit. I've never had a hassle with returns or exchanges, either. As big as the store is, it feels comfortable to me. I am always eager to find excuses to return!

Came here for my dad to pick out a sun shade hat for a belated Father's Day gift. He is 85, not a…read morehat guy, but recognizes it's good to cover his head/ears. We needed some help, but there was nobody around. We went to the register, the lady admittedly said she didn't j ow how the Tilly hat adjusted. At $95.00, happy to get it, however, he wasn't quite comfortable with how to adjust it. We went back to loo, at others, I showed him another brand, it seemed easier for him to adjust. It was lighter fabric, covered his ears, and he was comfortable with it. We went to purchase it, the line had one register person and was 6 people deep. They finally called others to check people out. This helped. The store is pricey, no help and long wait at 10:45 am on a Wednesday. It offered no value that I couldn't get online next time. We could've easily ordered a few and returned what we didn't like. I love to support retail brick and mortar, but this experience does not provide a reason with no customer Service and a waste of time! The store was clean. That is a plus. Another plus, getting there at 10 a.m. when they open, parking is reasonable.

Everything in this store is overpriced and the management is terrible. I went there today to…read morepurchase a set of taylormade Sim 2 max irons. One local store and also target.com both had them listed at a lower price and they refused to price match. I got in my car drove across town to Dick's in Bainbridge, Ohio, where the Golf manager Greg was more than happy to match the price. This store closed once already and perhaps they haven't learned their lesson about how to take care of customers. I will never go back.

From the owner: Golf Galaxy in Warrensville-heights is your go-to destination to help improve your golf game. Our…read moreincredible selection includes the latest golf equipment including golf clubs, apparel, shoes, balls and a variety rangefinders. Our knowledgeable staff offer a variety of services including golf lessons, club fittings and club repair to ensure you are performing your best on the course. At Golf Galaxy in Warrensville-heights you can also shop top-rated golf equipment and apparel brands like Callaway, TravisMathew, TaylorMade, Under Armour, PING, & FootJoy. Shop the lowest prices online and pickup in store at your local Golf Galaxy near Warrensville-heights!

Buckeye Sports Center - Shame on you!!!…read more Saturday of last week I went to Buckeye Sports Center to pickup my skis that were being tuned and to pickup another set of older skis that I attempted to sell at their annual ski swap. My older skis did not sell and I needed to pick them up. I was late picking up my skis as a result of my Father's illness, death and funeral. Buckeye Sports Center informed me that because I was late picking up my skis from the ski swap that I was not entitled to the return of my skis or the 200 dollars that I was attempting to sell them for (for which I was to receive store credit). Please note that Buckeye Sports still had plenty of other skis in back remaining to be picked up, they just for a very odd reason did not have my skis. I gave my return ticket to the store clerk and he stated that their records indicated that someone had already picked up my skis. My response was, "well clearly you gave my skis to the wrong person." The clerk responded, "how do we know that" - implying that I was lying to him. Please note that I have been a customer of Buckeye Sports for several decades and as recently had 4 pairs of skis tuned by them. I asked the clerk to review the situation with the owner of Buckeye Sports who was in back and he did. The owner did not have the respect, nor the character, to speak directly with me and instructed the clerk to tell me that there was nothing ownership was willing to do. Thereby callously disregarding why I was late picking up the skis and completely ignoring the fact that the reason why the skis were not there was because his employees made a mistake and gave my skis to another customer who had similar skis. Mistakes happen, but there is no excuse for Buckeye Sports' poor treatment of me as their customer and unwillingness to correct the mistake that was made by their staff member. Needless to say, I will never shop at Buckeye Sports. Their actions yesterday demonstrate bad business practices and even worse business ethics.

Best in class dealership. This was my second big purchase from Buckeye, and I'll continue keeping…read morethem first on my list for any future purchases. VIP Customer Service. They did an excellent job educating me about my new boat as this is my first boat after purchasing a Hobie Pro Angler from them years ago. They put a lot of time, attention, and detail into prepping my boat so it would be water ready. They worked with me to get all the features on the boat that met my needs. VIP Treatment with the boat pickup as they were flexible with scheduling, had a congratulations sign, everyone walking on the boat took their shoes off, they consistently offered drinks/restroom, their service guys came out to answer technical questions, and they highlighted critically important parts of the manual so I may quickly revisit for review as a lot of information was covered during pick up. They don't just want to sell you, but they want to make sure you are set up for success, you are safe, and you have an all around great experience on the water and with Buckeye. Customer oriented all around. Would recommend anyone give Buckeye the first stop before looking elsewhere.

First time here, and the store has everything but shoes. I found a couple of children's outfits I…read moreneeded as gifts. The overall store was nice, and a lot of people were shopping. I noticed the Beauty area was messy with the small cosmetic/lotion/hair items lying around. The clothing areas are not as large as other stores, but adequate. A second room holds housewares, linens and lots of pet supplies. Don't overlook this store. It's worth a stop.

I'm a TJ Maxx girl, and this location is a No from me. It's on the smaller size, and really packed…read morewith merchandise, but very cluttered and hard to maneuver. There were a lot of staff restocking, but they were just kind of zooming around not looking and I had to dodge more staff than shoppers. The location has all o f the sections, and there was a decent amount to browse, but it was not an enjoyable experience, so I'd probably stick to the location in North Olmsted. Leaving, I'm pretty sure someone was smoking pot in the parking lot. You do you, but my coat soaked that smell up and I had to crack a window to dissipate it.

Finest clothes for a well dressed man. The price is a bit higher , but the quality is also much…read morebetter.

Class. Elegance. There is no finer haberdashery in the land. This behemoth location opened rather…read morerecently, and it certainly rivals Cleveland's flagship BB at Tower City. The staff is knowledgeable and willing to assist one in his quest to look the best. From personal experience, it is safe to say that this store is noticeably more exquisite than the flagship store in New Orleans -- one of the highest grossing locations in the nation. In fact, and indeed in my limited experience, only the NYC stores trump this BB in both decor and inventory. My only regret is the seemingly limited store hours. That being said, if one wants Brooks Brothers, one waits for Brooks Brothers. That is just the way it is -- and ought to be. Grade: A

I really love this store. Why did I give it 4 stars instead of 5? Because I cannot afford to love…read morethis store. They aren't gouging or anything, it's just high-end stuff. And I do not make high-end money. Great examples of the best of East Coast fashion...fairly subdued, and lots of black/white/grey. Which is golden for me, since I'm not the dude who can be thrown into a closet full of color and come out anything short of a disaster. And it's the home base of Cleveland-based fashion line "Wrath Arcane" which I've really developed a serious fetish for. I've managed to score a pair of their jeans and a scoodie so far. What the hell is a "scoodie", you ask? It's a scarf. With a hood. Hell yeah. I love the damn thing. Dan is the man at Brigade, and he's pretty much always the dude behind the counter. A solid guy, knows his stuff, and treats you like his bestest buddy from the moment you walk in the door. I've caught Brian O'Neill (owner) in there once or twice and he's a sterling dude. Great people, great clothes, and great service. Hell, when you buy something they wrap it up and carry it to the door for you! Made me feel all special. Like I was buying jeans in First Class or something.

So glad to have them around! An oasis of cool in a style desert. The guys are very gracious and…read moreknowledgeable with the best selection of G Star until Chicago. A very well curated and edited selection that makes Saks and Macy's G Star depts look old and tired. I'm grateful they're here.