Outstanding appliance repair service. Owner operated business so the quality of service is…read moreunmatched. Called George the Monday before Thanksgiving because the oven on my stove stopped working, he was able to get there the next day, diagnose the problem and repair it in under 30 minutes, and the cost was reasonable. He saved our Thanksgiving!!!!

AMAZING experience from start to finish! George is a real professional, he doesn't waste time. I…read morewas so fortunate to have him assigned to me through American Home Shield for my washing machine repair. George called me in less than an hour of me submitting my request and he was at my home the very next morning!!! He ordered the part that SAME DAY and had my washing machine back up and working in a week which is OUTSTANDING and surely would have been less time than that if he we didn't have to wait for the needed part. I will definitely be requesting him moving forward for appliance repairs. I would give him 100 stars if I could!!!

I HIGHLY recommend this company for your appliance repairs....Brendan is very efficient…read morecommunicating via calls, text and email....he replaced the soap dispenser on my dishwasher for a fair price, and is reliable, personable, and very experienced. As he pointed out, it's hard to find a small appliance repair company these days at all....call him, you'll be glad you did!

A year ago I contacted Brendan about replacing a surface radiant on a stove. He was very polite on…read morethe phone, indicating that it was an easy fix and that he would come by on a certain day to inspect it. Despite arranging a particular day and time range, he was a no-show. Worse, he never responded to my repeated attempts to contact him afterwards via text and telephone. Leaving a potential customer in the dark is typically not a sign of professionalism.

Henry is my go to repair man for my electrolux washing machine and dyer for the past 6 years. When…read moreI contact Henry, he is always prompt replying and clearly explains what to expect and what I need need done. I also like that he shows up on time and finishes on time. He wears a clean uniform and uses a professional tool kit that is very organized. Very professional and honest to deal with.

Henry is one of the best appliance repairman! He is detailed, knowledgeable, transparent, and comes…read morethrough with his word. Henry will meticulously take your appliance apart and clear all parts and put it back together. He has great knowledge of the parts and possible problem once he arrives and gives on time estimates (parts and prices). I was lucky to have met him and have him work on my stove. Now he will be my first contact for any issues at home. Items serviced: Thermador stove, GE fridge

This company was very responsive and professional. My oven was randomly shutting off. An igniter…read moreswitch was replaced. That didn't fix the problem so they ordered and replaced the digital panel control. Problem was solved. Owner stayed on top of everything! Very happy with this company and their service.

Applix was very responsive and addressed a washer/dryer repair that another repair company could…read morenot resolve. They communicate about when they will arrive in a reasonable window and honor their appointment times. They worked well with my home warranty company to get my claim closed.

Update on my prior review. Walter called and texted me and stated he would refund my service charge…read moreof 92 dollars on Monday......that never happened. Also regarding his response to my prior review, he never offered to come over to get the part number after the model number could not be read. He was about to order the wrong part which cost 100 dollars more. Also stating that i had to give him an answer so he can secure the part from his supplier which would take a few days to get. How does this story end. I ordered the part from an online authorized dealer $173. Part was delivered Monday. Eight screws later and my oven is back up and running. He was in a rush according to my wife. Was on the phone with another customer telling hum he would be right over. If he just would have taken a few minutes to remove the cover the part number was right there (see photo). 92 bucks for absolutely nothing, 10 minutes time. This is also the reason he does not take credit cards. The check was deposited, I'm sure right from his car that night.

I feel that I was scammed. Walter, very nice, came over, never looked at my oven and said I needed…read morea control panel. Charged me $90 dollars. Called the next day and quoted me $511 for a wrong part. I had to give him the correct part number so he lowered the price to $411. Part cost $173. I have no problem paying for work or parts. He initially told me that the service fee will come off the total price, that was a lie. Please be careful using this company, at first they promise you the world but in the end they lie. Be careful and do our homework

our refrigerator has loud noise. Juan, the technician from KinFix NJ Appliance came and checked the…read moreproblem. He said a part is old and needs to be replaced. After he replaced it, the problem still exists. He then recommended us to replace the refrigerator, but he still charged us $480 for the parts being replaced and not working, for which the whole thing will be thrown away. We are not happy about this type of service.

Very happy with the results. After a rocky start trying to find someone to address my issue through…read moreHome Depot. partly due to the restrictions and my description of service to be performed, I contacted Kinfix Nj Appliance and was able to clarify what was needed. Would definitely recommend and contact them for any additional repairs I may need.

Before Calling "The Appliance Repairmen Scotch Plains (ARSP)" at 908-441-8167 consider the…read morefollowing: My refrigerated stopped working on 8/21 and as always, I go local first looking for a service provider in Scotch Plains. ARSP responded to a message and assigned a contractor for 8/24. After two weeks of service visits and the installation of numerous parts and a compressor it came to a point where the service provider said he could not fix it, that I should get a new refrigerator and he would refund $450 dollars of the initial $660 I paid, but he would come back and take all the parts out he put in, with the exception of the control board, leaving me with a disassembled refrigerator. I said no having no choice since the freezer is partially working and I need food in the house. I did agree in a text to "not" hold him to his 6-month guarantee since there is no way he could repair the unit and I accepted a 300-dollar refund. He expected me to sign a piece of paper avoiding any responsibility when he returned the $300 personally on Sept 9th, which I did not sign. The warranty for the work I did agree to remove, as stated earlier, but not liability for using inappropriate parts which I believe your company should be responsible for when assigning "local experts." I am presently trying to confirm if the assigned vendor is licensed in NJ. I do not hold the vendor directly at fault since ARSP assigned the work and advertised local experts. Summary 1. The ARSP assigned vendor replaced my compressor with a non-linear one not designed for the Kenmore Elite (made by LG.) afterwards I had a technician from a licensed LG repair service to repair the unit but explained you have to use the same type of compressor or the system will not operate correctly. The guy felt so bad he did not charge me for the service visit, but because of liability will not repair the unit. 2. I called ARSP after about a week of failures to hear that ARSP does not have any technicians, they only assign "EXPERT" contractors and I was told they could not help me and their owner and management will not take calls. 3. ARSP accepted a credit card payment pre visit, but the contractor they sent would only take cash or checks. That should have been my first warning 4. The contractor did not tell me that the Kenmore (LG made) compressor has a ten-year replacement warranty when he gave me the estimate and his work has now voided the parts warranty. 5. Since ARSP was who I initiated the work with and since they set it all up, I did not initially check with the BBB. I have subsequently checked the vendor they sent who has an F rating. Wondering if background checks are provided prior to listing? Future customers should insist on such. 6. I tried to check the EPA License # on the bill from the contractor with EPA registration from the NATE ID: site message received "This technician no longer has active NATE certifications" In fairness to the vendor this could be an over-sit so I am not listing name information. 7. ARSP has called me back on 9/11 offering my $60 service fee for the appointment returned, and to have the vendor come back to my house to strip my unit (which at least the freezer marginally working) of all the parts he put in and he would than return the balance of money I paid. ARSP would then have me start over with a new service provider I would have to pay in full. Since a licensed repair service would not take the job because of uncertainty and liability of the work completed, I am not certain who they would send! In any case I said no, I did not want the old vendor back in my house I just want a reputable repair service to come and complete the work correctly. I offered to provide ARSP the $300 the old vendor provided and am not looking for any financial gain. Nor am I looking to pay any more money after losing frozen food twice after the repairs stopped working and waiting weeks for what should have been a standard repair. LESSONS LEARNED: * If using ARSP understand they are not technicians and you have no recourse when things go bad. This is not clear on the site. * They are not local they use service providers from all over, contrary to their site saying Union County. The vendor I was provided was outside of Union. * Make sure they are sending a licensed repair person out and certified for the brand of unit you have. I have not been able to find the company listed on the NJ register, but as I indicated that could be just an oversite, but something I am following up on for future posts. ARSP appears to be listed correctly, and I am hopeful they do the right thing. * Make sure they check warranty services * Always go to the brand site and only use certified companies, but still check certifications * The ARSP operator was polite but was not helpful or fully understanding of the issue. *

TJ's accommodated my appointment very quickly. Sean, the technician, was very professional and…read morepleasant. He was honest about what needed to be done and explained how he fixed my dryer step by step. He was punctual and worked on my dryer with much care. I would highly recommend Sean to my family and friends. I will be calling them again when needed and requesting Sean.

I called Manhattan Appliance for help with a fussy ice maker in a fussy upscale under-counter…read morerefrigerator/freezer. Terrance diagnosed the problem, parts were ordered and he returned and did an excellent installation. After a few weeks, a subsequent issue arose and Michael H came out the very same day and provided excellent diagnosis, service, and help. Also, the person who answers the phone and does all of the scheduling is pleasant and thoughtful. These problems are not easy ones to solve and they are worth the money to do it right.

These Guys are great! On time, honest and precise, I was very impressed, I would highly recommend…read morethem. They know what they are doing and when they DON'T they do their research to figure it out... I liked how they evaluated my old appliances and told me honestly what was worth keeping and what needed to be repaired, or replaced, again highly recommended.