Huge thank you to Lily! She was able to let me schedule my appointment on her usual day off and…read morepick whatever time I wanted for Lash Extensions. I came in not really knowing what I wanted and she worked off of what image I had in my head. I left not 100% satisfied and she let me come back 2 hours later and she completely redid my lashes exactly how I wanted them. Quick, good quality, and easy to talk to. She really does stand behind her work. I'll be coming back!

From the owner: Professional Hair Stylist & Eyelash Extension Artist ...providing excellent service in a…read moreprofessional and warm environment catering to natural hair and all hair types.

It is extremely unfortunate that I had to resort to this but I'm doing this in hopes of helping…read morefuture potential clients. Please message me if you would like to hear my full story. It's fairly lengthy (yes more lengthy than this review) and strenuous but I believe it's only right to share my story regarding my experience with this business and my artist, Miriam. I initially came to her wanting microblading done because I grew up during the 'thin brow fad' in the 90s and I rarely wear makeup so I wanted a more "natural yet maintenanced" look. I will be the first to say that in the cosmetic world, I am very naive and uninformed though I tried to educate myself on this specific procedure but I partially believe she may have taken advantage of my lack of knowledge. The entire process has been a complete upset and it's such a shame because the ladies were so nice while being in their presence but there was a huge lack of concern/care once I left the office (both times) and the reality of the results set in. I would text picture updates and ask questions about my healing phase and never got responses back, I called the business and also tried contacting her via Instagram where we originally met/talked. Nothing. She would actively post stories on her account but couldn't take the time to respond to a worried client.... since I was not getting any replies from my own artist, I went to a handful of others in the area with my questions regarding my results and they have all claimed that instead of microblading, Miriam looked to have attempted a tint & shade or powderbrow instead which is very frustrating for me because I showed her countless Before and After photos of women with thin eyebrows like mine and the look I wanted.. needless to say that's not what I got in return. I truly feel like I was robbed of my money and on top of that, I still decided to OVERtip her each session for her time even though her and I both knew I would leave unsatisfied and uneasy about things. At the end of the day, I'm MORE disappointed with the lack of compassion and attentiveness from my artist than I am the actual results.... and that's saying ALOT seeing how they turned out. Looking back on the situation I 100% believe it was all about the money and not having pride in her work and wanting to make things right. It took a lot of time, courage, trust and budgeting for me to finally take the steps to do this procedure and my heart is completely broken about how everything played out. I would also like to add that I know this ink is different than regular tattoos but I am tatted up and never had this issue with ink being pushed out, as she claimed happened. Also, I feel like she always danced around the issue and gave me the run around instead of being honest about my situation until everything was said/done and paid for. I naturally have dry skin and refrained from any type of excersing for 2 weeks after each session to assure I did not irritate or disrupt the healing process... in retrospect I just wish I would've put that money to better use. $700 down the drain. The result speaks for itself. Lesson learned

I received an email (not a phone call) 30 min before my appointment advising that it was canceled…read morebecause "I'm not going to be here". I replied literally seconds later (work from home) and asked for the first available. A week later, no reply. Horrible customer service & they act like they don't necessarily care about new business.

Highly recommend Nikki and About Face! Very professional and does great work! I've been a client…read morefor over a year and haven't had anything but wonderful experiences with Nikki.

My stylus is Candace and she does excellent work. She has a…read morelovely personality. It's very clean, Modern. The reception at the front desk is very helpful, professional, and just a great person.

I got hybrid lash extension at Shiloh Lash Lounge on 4/17/26 with "Senior Stylist" Jhave' B. The…read moreappointment went fine & she was nice. I paid, tipped & went about my way. By midnight, AT LEAST 20 fans had fallen out. I arrived at Lash Lounge the morning of 4/18/26 (They DAY OF my birthday & brunch, which is exactly what I was trying to avoid, hence why I came yesterday for the service) to get this resolved and despite their opening time being 9am, they were not open & I stood outside in the cold, calling 3 times & leaving 1 voicemail, until 9:18am and they still were not open. I then went go sit in my car. I finally saw a light come on about 5 or so minutes later & approached the entrance again. The door was still locked. The front desk receptionist had to come unlock the door despite it being business hours, which I'm pretty sure is a violation of a code in itself. After explaining the situation & her calling the manager. She returned and initiated a refund, which is all fine and dandy, but I still have a "full set" of lash extensions with spaces and gapes all over. The front desk receptionist then tells me the "senior stylist" that did my lashes won't be in until 10am & she has a 10am appt with no openings today except for MAYBE being able to squeeze me in at 1pm. She then goes on to tell me that I wasn't even a candidate for lash extensions but the stylist did them anyway. Would I not be wise to inform me of that? Especially since I've gotten lash extensions HERE AT THIS VERY LOCATION multiple times & have never been informed of this NOR had an issues with my lash extensions. When Jhave got her she came out front (The kindness from yesterday was no longer present which seemed to rub off on the receptionist as well as our interaction leading up to this was completely fine. She had up to this point been very kind & helpful. She actually looked appalled when I showed her the photo of how many fans had fallen out) and said that "They informed me of your issue. I wouldn't know if it's an issue with me. It could be the humidity." She then went on to blame me stating that I move/fidget during my appointments (I don't move my head, I fidget with my arms/hands due to personal & medical reasons) and that I got up to use the restroom during my application (again for personal/medical reasons which I DID IN FACT ask her if that would be ok/if it would affect anything). I explained to her that these EXACT things have taken place at all of my appointments, as I made them aware of at my VERY FIRST appointment at Lash Lounge Shiloh over 2 years ago with a lash tech by the name of Kelsey! My 5 star review is actually still up! I shouldn't have to air out my health battles in a Lash Lounge lobby. I then asked Jhave what the actually issue was because the receptionist told me that I was not a candidate but the service was performed anyway. Jhave then told me that this was in fact, not correct information and the receptionist mixed me up with another patron (another mistake/misinformation on their part). I now have to cancel my birthday brunch. This is not how I imagined or planned my birthday this year.

I was very pleased with today's service!…read more The aesthetician being available at the last minute was the first plus. I had an appointment elsewhere today but due to unforeseen circumstances, it was canceled and I was searching all over for a lash extension service before heading out of town. I reached out to three businesses, assuming most would be closed on Monday... Gratefully this business was open and had several appointment times for me to choose from. *hand claps* I saw pictures of their work online so I knew the quality of work was on point before I made an appointment. The establishment is run professionally, appears very clean, and I enjoyed their taste in music. I fell asleep at least twice but the aesthetician was very gentle (and didn't wake me) and I was pleased with the outcome. Lastly, I appreciate this business is owned by a Black woman. I enjoy being purposeful in buying Black and supporting women whenever I can! I'll be back in two weeks for a refill.

Lash lift did not work. I've had them done before at other salons in St. Louis with great outcomes…read more This time, the lashes were left clumpy, they did not curl upright or lay evenly across the upper lid, and today - day after - it looks like nothing was done. A waste of $75 dollars. I would like to support this local salon but given this poor experience for a basic service I cannot trust the quality expectations of the business. If this artist's work was deemed sufficient to pass them into a position of a professional provide and it was sub par, I won't risk attempting another try at this or another service at this salon because quality standards are lacking judging by this service. Very frustrating because I rarely spend $ on beauty given my tight budget and this was a waste of time and dollars.

I've been to several different lash shops and this is absolutely the best! Jenny is excellent at…read morewhat she does with my short lashes. Her personality is amazing. Barb

From the owner: Welcome! My name is Jennifer I am an experienced and hardworking beauty professional who takes…read morepride in my work. My focus and dedication to my job has allowed me to achieve great success in my career. I am so happy to give my guests that confidence boost that everyone deserves with a lash or eyebrow service. Book your appointment today!

Last week I got my first ever facial with extractions for my acne prone skin from Brittney Hobbs…read moreand she is the best ever! I HIGHLY recommend her services. She is the absolute sweetest thing and she educated me on so many things about my sensitive, acne prone skin that I never knew. Overall, the facial was very relaxing, comfortable, and my skin was so glowy with clean and clear pores the next day! I couldn't be more happy with the end result. I can't wait to go back :)

From the owner: I have worked diligently to specialize in and earn my certifications as an Ellebana lash lift…read moreartist and a London Brow brow lamination artist. I use Bioelements professional products for all relaxing, acne, chemical peel and anti aging facial experiences. I love my guests and can’t wait to see you at my studio!

Love my lashes love this girl. I get compliments even when I need a fill. So comfy too. Whitney is…read morethe best.

I absolutely adored my entire experience from start to finish with Whitney. After an unfavorable…read moreexperience getting my lash extensions elsewhere she went through and fixed every single lash as she helped replace the lashes I had already lost . She was highly communicative and very patient by taking the time to also walk me through good after care. My lashes turned out amazing. They have the volume I was looking for and we will play with some other options during my next fill. So far I have barely lost any lashes which is a big change from my initial extensions elsewhere. I'm so happy I found her.

This is my second time visiting my godmother in less than a year and each time I make sure to take…read moreher to get her hair done at Hollywood Hair Salon and Spa in Centralia. Savannah was the stylist this trip and she took great care of her and made sure she liked her hairstyle before leaving the chair. Thank you for making this another memorable fun experience. The staff is very accomadating.

I LOOK SO GOOD!! My hair, my eyebrows, mustache are all…read morestraight and even. Nicole gave me a great shampoo with the tingly stuff and got me ready for Ally to style me. I'm lucky to have a pro like her working on my hair! This could be YOU too!

Just met Kim for the first time today for a wax. She was beyond amazing! She not only did a great…read morejob with the wax, but had me laughing the entire time. I'll definitely be going back!

I love my appointments with Kim- she is amazing! I have been going in to get ready for my upcoming…read morewedding. As an older bride, I am utilizing a combination of anti-aging techniques to look my best on the big day. I had bought a Groupon and let it expire, Kim was gracious enough to redeem and offer the full service as though not expired. She is very knowledgeable and experienced- I trust her completely.