Cancel

    Open app

    Search

    Factory Direct Mattress

    5.0 (1 review)
    Closed 5:30 pm - 8:30 PM

    Factory Direct Mattress Photos

    You might also consider

    Recommended Reviews - Factory Direct Mattress

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Factory Direct Mattress

    You might also consider

    Verify this business for free

    People searched for Mattresses 603 times last month within 20 miles of this business.

    Verify this business

    Nebraska Furniture Mart

    Nebraska Furniture Mart

    2.2
    (595 reviews)
    4.4 mi
    $$

    Excellent service at Nebraska Furniture Mart in Kansas City on March 5, 2026! Francesca Canedy went…read moreabove and beyond to help us find a sectional that matched our very specific dimensions, which was not an easy task. She took the time to carefully search through options and made sure we found the perfect fit. Her patience, professionalism, and dedication to helping us were truly impressive. Exceptional customer service--thank you, Francesca!

    Bought over $7,000 worth of furniture. Salesman was not truthful, they work on commission and want…read moreto make sale. First delivery they refused as NFM delivery guy said they don't move anything out of the way. second delivery successful but product not as seen on sales floor so return was made by going back to store, agreed to accept Some furniture items back, mattress and frame, with pillows. All items picked up by NFM truck two days later. Delivery fee also told would be refunded, they charge $144.95 delivery. Well been 8 days no refund been issued. Called the customer service was number 15 in line with projected wait time of 30 minutes. Had to call Discover card and dispute purchase. Nebraska Furniture is terrible customer service, don't believe anything salesmen say as they want commission. Any return they wash thier hands and say go t9 customer service....long process...still waiting...never go there again Let me add after posting this review and emails to them my refund was processed and issued.....

    Photos
    Patio furniture
    Patio furniture
    Store Directory
    Store Directory
    Nebraska Furniture Mart

    See all

    Furniture Mall Of Kansas

    Furniture Mall Of Kansas

    2.6
    (90 reviews)
    11.4 mi
    $$$

    This review is long overdue! Back in 2021 we purchased a dining room table with chairs, new bed and…read moreframe. The bed still feels brand new 5 years later and the kitchen table is still beautiful/sturdy as ever. Safe to say the quality here goes a long way and you will get your money's worth! The guest service here is unmatched by any other furniture store I've ever been to. From the freshly baked oatmeal chocolate chip cookies and beverages when you walk in to employees all over the floor eager to help you find what you need or just to say hello. Furniture mall of Kansas is the Four Seasons of furniture stores because they really take care of you, especially at this location! In 2021 I was 8 months pregnant when we were looking for a new bed and I was dire need of some good rest. We got a super fancy mattress that stays cool and an electric frame, still sleep like a baby every single night to this day! Unfortunately, I forgot the name of the gentleman that helped us back then, but he was amazing and made sure we got the best deal for our money adding in two mattress protectors and free delivery. Last year around this time we got rid of our old living room set and I knew this is where I wanted to select the new one. Although, I do have to agree to an extent about the timeliness of the delivery is extensive...I almost hate to say it's worth the wait since these are pieces built to last. I have also snagged a glass bookshelf and a full body mirror to bring the new set together. To the female manager who called the other branches in Topeka and Lee Summit to get a product I saw online that the Olathe location didn't have in stock THANK YOU! I really appreciate your efforts to make it right even after I picked it up and my expectations were not met. I can't say enough great things about this location in particular, but I'll finish by saying If you are in the market for anything furniture this is the place to be! Disclaimer:just have to be REALLY patient for the delivery, may the arrival time be in your favor(:

    Maybe assign one salesperson to you so all 15 don't approach you! I hate this. I just want to look…read moreand if I need help I will contact someone. I get frustrated when so many approach me and I'm just looking. Management needs to change their approach and more people might want to shop here!!!

    Photos
    Furniture Mall Of Kansas
    Furniture Mall Of Kansas
    Furniture Mall Of Kansas

    See all

    Factory Direct Mattress - mattresses - Updated August 2026

    Loading...
    Loading...
    Loading...