Nobody answers the phone. Please get a goddamn answering service it is supposed to be a doctors office. As a simple courtesy a simple answering machine after 3 rings would help read more

This experience has been very unsettling as a patient. I've been dealing with this office for a year now and multiple problems persist. Consistently given no information/ vague consultation during appointments from Dr. Fadi per patient. The staff has never once called me back when needing questions answered about prescribed medications or appointment overviews. Whenever trying to get someone to listen to anything of concern all your ever told is "he's a specialist". Also I constantly have a emergency refill situation on prescriptions because they never fill the prescriptions or get in touch with the pharmacy to fill/approve prescriptions. Its always been a frantic game of questions to try to get health information WHEN someone will speak with you. This experience has been very disheartening and given us much anxiety about this particular healthcare system and medical provider in South Texas and I would recommend if you are fortunate enough to have options to go elsewhere, I urge you please do. Do it for you and your families piece of mind. read more