Been there twice, got worse on 2nd visit. I'm early for my appointments & always had to wait 20+…read moremins past my appointment time because the owner is talking to girl clients catching up. When washing my hair, they give a new girl who thrashed my head around like a noogie, not comfortable. Also they got water everywhere soaking my clothes. Then the owner moves super fast because she's behind & I get a super fast 15 minute haircut with so many flaws. A terrible faid, terrible neckline shave. I give photos to work from & I got nothing like it. I'm a male & this is the service I got.

Amazing balayage! I am so impressed with Lisa work!! With dark, thick Asian hair, it has been…read moreimpossible for me to go lighter blond without looking orange and brassy. For years, I didn't think it was possible for my hair to achieve a natural looking blond colour. After a terrible colouring job elsewhere, I went to Lisa to help correct it. She did a phenomenal job fixing the horrible blending the job that was done at the other location. She lightened my hair so that the blond came out beautifully. I am seriously blown away by the colour and can't believe how good it looks!! The first photo is the colour I came in with, the second is the colour after Lisa!

Really like the results. I needed a haircut/trim to get rid of split ends, Kay did a great job…read morecutting my hair with little instructions (I wasn't exactly sure what style I wanted so I didn't have much to tell her). The cut was pretty quick, only took about 20 minutes compared to some other asian salons in Toronto that took an hour with the same result. Would definitely come back every few months when I'm in Waterloo

The Fastest cut and excellent customer services although price was not comparable with TO's. Will…read moredo again. thanks!

My 15 almost 16 y/0 (which he reminds me every day) just got his haircut here. What an experience,…read morefirst of all, it said closed at 5, but he stayed until 530 for us which was really nice :) You can just tell that Mr.Lee looks at hairdressing as a forgotten art, it was truly exciting to watch his skills in motion. I was jealous of the hair wash, it looked so relaxing....... all in all, my son didn't like his hair as much as he should have with all the time and care that was taken, was a little short, but it's truly what he asked for, it's was not the hairdressers fault. I do wish there was no tax, old school Asian ppl don't usually charge tax when you bring cash, but, it's all good :) Teen haircuts are 19$ & up Adult haircuts are 23$ & up

Lee is rather experienced, and he spent a good amount of time perfecting this idea of what an male…read moreasian's head should look like. And honestly, he did a pretty good job at creating just that. If you were to bring your boys to his yard they'll all end up with a decent asian haircut. However because of that the cut turned out nothing like the picture presented. I bring the same picture to many places, it just came out too short. Nice guy though. :)

Took my 19 year old son in to get a haircut at the same time as I did at the Waterloo location on…read moreIra Needles. Terrible. Took a long time to log us in for some reason, then I got my haircut which was slow and of poor quality. Though the majority of haircuts are for men, this was far from the quality barbershop type experience. None of the shaving the back of the neck, offering to trim eyebrows, or ears, no offer of product in the hair, had to remind her a few times of the razor number for sides and back. But worse was my son's. So bad in fact that we will be going to get another cut tomorrow. He asked for a number 3 on the sides and back and got a number three just over the ears so effectively a mullet! Uneven haircut with one side longer than the other, and lots of uncut random hairs. Unbelievably bad. We'd had some bad cuts here before about 10 years ago and thought we would try it again since we were passing by. Big mistake.

Poor customer service, appointment system with no notifications and confirmation and "It's none of…read moreyour business to let customers know if their name is too long to type into the system-- we just pay for the service and not for your comments"

I'm a bit torn. I really liked my haircut and the prices were good and the staff friendly…read more However, there were many times when the owner seemed distracted running the salon and I was left alone or not effectively attended to. Furthermore, even though the place was not busy, it seemed rushed and the clippers were highly favoured over scissors (not a big fan of this). Lastly, the owner's practice of blowing hair off my neck instead of using a blow dryer or brush was very disgusting, not to mention unhygienic and rude.

I've had two different haircuts here with different outcomes -- the first time was done by a…read moreFilipino lady, she was really sweet and I loved the cut. The second time was done by a Chinese man and he was okay but the haircut was nothing like the picture I showed and it took almost 4 months for my hair to grow back to the length that I actually wanted it. My bad for being too timid to speak up but for a $60 haircut I expected better...

Masih was friendly and helpful. He did a great job…read more Good attention to detail. highly recommend

amazing barber , my son loves him ! super great and patient listens great and gives great resluts ,…read morealso pays attention to detail !

I was looking for a razor-cut shag but having recently moved was nervous to start with someone new…read more Dani could not have put me more at ease and made sure to understand exactly what I was wanted while checking in with me as she cut, which is honestly the best. The cut turned out fabulous by the way- I'm a convert. Ps: They cut kids' hair too! Brought my 4 year old son and will definitely bring my 15 year old daughter. Super friendly and welcoming environment. Toot toot!

Last week I received a disaster dye job from my regular hairdresser in my hometown. Unfortunately,…read moreI did not have time to get it corrected before I had to fly to Waterloo to help my daughter get moved into her new apartment before she starts her third year of university. I randomly selected Grace at Cowboys and Angels to get a corrective hair dye treatment. I was worried that she wouldn't be able to fix my hair - well, not only did she fix it, she made it look better than it has looked in years!!! Thank you, Grace!!! I'll be back the next time I'm in town!

Gina's is the most outstanding spa! Julia and Ingrid are…read moretalented professionals (in addition to the entire team at Gina's); they offer tailored facial therapies (after assessing the skin) that enhances one's features and natural beauty. Highly recommend.

I have heard many great things about Ginas and they were very true! I desperately needed a haircut…read moreand I called last minute and they took me right in! The girls were all do pleasant and seemed like they really love what they are doing!! I got a trim and a hair tattoo that was done really well. We had also talked about doing some colour or extensions and I'm very excited to get them done! Last thing is the price, the prices for everything are amazing!! I would recommend Ginas 100% :):)

Lisa has been my hairstylist for a long time and she knows exactly how to handle my fine thin…read more always makes me look so fantastic and makes me feel so

Amazing service and wonderful staff!! They were very helpful and the vibe there was so welcoming.read more