I was referred to Dr. Tanaka by my physical therapist, Allen Ling, the owner of Physical Therapy…read moreInnovations in El Cerrito. Allen, a respected PT, spoke highly of Dr. Tanaka and I now understand why. In addition to his friendly and helpful staff, he is a responsive and experienced Podiatrist who listens to his patients. He was also interested in understanding my history. His diagnostic skills were impressive, quickly identifying my issue and providing reassurance that it could be addressed with approachable daily exercises and a topical gel. I left feeling confident that my needs had been responsibly addressed and with hope that my nagging pain and discomfort will soon be in the rear view mirror.

There are several podiatrists in this office. I have had to wait over 45 minutes on several…read moreoccasions for the one I see. She is never on time. The front office is friendly. However, the last time I ordered duplicates, the order was lost and it took over 2 months to get the replacements, then the doctor wasn't available and they still weren't exact replicas. It was a huge hassle both getting them fit and making an appointment with the podiatrist. The podiatrist blamed it on the company that makes them. I have used this office for several years, but my recent experiences have soured me and I'm not going to return.

Been looking for a long time for a podiatrist who could combine a genuine interest in my problems…read morewith deep knowledge and a helpful attitude. I found her! I am so happy to be treated by Dr Battula.

I don't know if it's legitimate for me to do this, but I'm going to cut and paste a review I left…read morefor Dr Battula in 2019 back when she was working with another group. Actually the review is listed as being for the office (which will go nameless here), but the review was based solely on Dr Battula. "I walk quite a bit, for exercise and for enjoyment, but I'd always "self-treated" and "self-diagnosed" for any foot issues until my first visit to a podiatrist a few years ago, when I went to Dr Battula to see what could be done about some fairly dramatic calluses I'd developed. She was able to help me with getting some quick results to lessen the problem, but also with longer term strategies to further reduce the calluses and to discourage their reappearance. And although the calluses had been my "presenting problem," Dr Battula was also able to diagnose a "hammer toe" issue I'd had for years on both feet, which I'd assumed was something I just had to live with. She recommended some simple and inexpensive toe splints which made a world of difference. That's already more personal medical information than I'd intended to give, but I've since had minor "sports injury" issues for which Dr Battula has quickly been able to recommend simple and practical exercises or treatments. Dr Battula is easy to interact with, and I highly recommend her for her competence and professionalism. I now see that if I'd started seeing her (or an equally skilled podiatrist) years earlier, I'd have saved myself considerable discomfort." I was very pleased when I learned that Dr Battula would now be practicing at Bay Area Foot and Ankle, and I've continue to benefit significantly from her treatment and advice.

I came to Dr. Poggio's office because of a sprained left foot which had been bothering me for some…read moremonths. The first visit, which lasted perhaps 45 minutes consisted of an x-ray and the doctor taping my foot. A day later I had to remove the tape because it was causing my foot to hurt more than it had before. The second visit was to relay what had happened with the taping, and the doctor suggesting some padding in different spots on my shoe insert to help. Once again this proved to not help. After that second visit, I did not return, and I have since approached the problem in my own other ways. What I found extremely disappointing was the bill for those two fairly short visits, with no obvious improvement. This office billed Medicare $955.89 in total, of which $396.72 was billed just for walking in the door for the first visit. I am revolted at this taking advantage of Medicare and our Medicare system. It's frankly a shame.

I can't speak to actual treatment, but receptionist unable to confirm whether or not Dr. Poggio…read morewould take my (very standard) insurance. Dr. Poggio is listed as in-network on Aetna's website, which I pointed out, but she said they could add/drop at any time and said she was unable to be sure they would take my insurance. Would I still like to schedule? Difficult to schedule an appointment with a medical provider under those conditions.

My son was a patient of Dr. Grimes in 2022. Our last appointment was canceled by Dr. Grimes, and we…read morenever received a follow-up call to reschedule. We ultimately decided to find another podiatrist closer to home and requested a copy of my son's medical records. Despite making more than a dozen phone calls over several months--during which I was frequently told I would receive a call back, but never did--I have yet to receive the records that were reportedly mailed to our home.

Dr. Grimes is a very good doc, listens, thorough, cares about his patients, and does push…read moreunnecessary treatments.

Dr. Miyazaki treated my two ingrown tonails and my toes are pain free for the first time in years…read more The procedure is fast and pain free. I highly recommend her. She also does a great job fitting custom orthotics.

Quick, efficient, relieve my pain - I had an excellent…read moreexperience. First time seeing a podiatrist and I was surprised at how quickly the source of my pain was identified. I will be returning for follow-up care. I am happy to recommend Dr. Miyazaki for podiatric care!

This is a review of the office staff, particularly the lead receptionist--one of the rudest and…read moremost unprofessional staff members I have ever encountered. For two years, I have tried to schedule an appointment with my doctor, but every time I call, she abruptly tells me the earliest date is four to five months away. When I explained my urgent need, she became defensive, told me to find another doctor, and hung up--something she has also done to other patients. Her behavior has repeatedly prevented me from seeing my doctor, as she shows no willingness to accommodate earlier appointments. This receptionist not only lacks basic manners and empathy but also displays a combative attitude and poor interpersonal skills, making her unfit for a role requiring patient care and respect. I am not alone in this experience--multiple Yelp reviews report similar incidents. Below is a summary of eight reviewers' comments showing how this one receptionist has damaged the clinic's reputation in the East Bay community. Unfortunately I had to change my Doctor whom I liked very much. Here are some highlights from reviews posted on this Yelp page: Kenneth O. "Just spoke to staff that was completely rude unreasonable and unwilling to schedule my wife's appointment " " In all of my years as a Blue Shield patient have I been so disrespectfully treated" "Horrible customer service" Topden T., "Rude as others have reported before me, she immediately started scolding me. " "She blamed me for rescheduling appointments with Dr. Robinson." "hung up without trying to resolve the issue " "As others before me have warned: this place is shady, unsanitary, crowded, claustrophobic, and their interactions with new patients are based on lying and cheating." "one of the worst experiences with medical providers I've had in my life." "their interactions with new patients are based on lying and cheating" Xuxu A. "The billing clerk (Her name is May )is extremely rude and arrogant, she was yelling at me over the phone" "If you are a patient, please read my horrible experience. Don't waste your time and money on this place!!!!You will be treated poorly and rudely" "After that, endless mails and rude phone calls have never ended." "After this conversation, I understood where May's rudeness come from? When your doctor doesn't care about their patient, the quality of their job, how can a clerk care?" " So far, I didn't hear any apologies for their poor management and rude attitude. "What a drama and shady place! " Margaret c. I would clarify every time the type of visit and code you are getting from this shady office clerk. Jackson H "The conversation went exactly as other reviewers experienced - unprofessional, rude, combative. " "she has not felt more bullied and humiliated by a service provider" Jimpers N. "Astoundingly rude and ignorant receptionist" "Hung up on me as I was trying to figure out insurance information. Hung up again on my insurance provider as they were trying to communicate" H Takehiro S. "horrible, horrible, horrible" Cassey H. "The office deserve zero stars. Very inefficient, rude and stupid receptionist" "This scum of a receptionist suddenly said this wasn't working out and abruptly hung up on my face! " " That stupid receptionist has no customer service skills and who is she to decide the call is not working out?! she is suppose to help and figure things out not hang up! I don't know how scum like her keep their job having 0 customer service skills!"

Just spoke to staff that was completely rude unreasonable and unwilling to schedule my wife's…read moreappointment without us selecting an unseen Dr as our primary care provider. In all of my years as a Blue Shield patient have I been so disrespectfully treated. Horrible customer service.

UCSF Laboratory at the Berkeley Cancer Center highly recommended. Dealing with health challenges is…read morenever easy, but the phlebotomy team here makes every visit significantly better. A special thank you to Michelle and Lee, who are absolute standouts. They are not only incredibly skilled and efficient but also bring a level of genuine kindness and calm to the room that is hard to find. They make the process quick and painless every single time. The entire phlebotomist team is professional, compassionate, and truly dedicated to patient care. If you have to have labs done, this is the best team to see. Thank you all for the wonderful work you do!

Infusion center staff are amazing! They make sure you are comfortable during your infusion while…read moremonitoring you for adverse reactions. Skilled wonderful group of nurses!

I love her! She's caring, friendly, listens well, and professional. I don't have any complaints…read moreabout her. When I first came in for my annual checkup. She was very detail about asking me about my family history and my concerns. She took the time to explain to me about certain situations and possible issues with my medical history. The only problem I have with Dr. Malm isn't with her, but with her medical assistant. I don't know if I have offended her in some way, but she is very rude to me. She won't look at me when she talks to me. She's very quick with her answers and always seems like I am bothering her. But I highly recommend Dr. Malm!

Dr Malm was below average in addressing queries or helping out in any way. She kept putting things…read moreon me, like since you did this we can't do this etc. I like have not really done anything. Overall a bad experience.