Joseph, Lisa and the team made a very difficult transition as bearable as it could be. They were…read morekind, professional and did everything within their power to honor our family's wishes and vision for the funeral. I will always be grateful for their compassion, empathy and logistical expertise. Thank you is an understatement for how they handled everything, including being very clear about the costs.

Joseph and the entire team at Roslyn Heights Funeral Home were absolutely wonderful. From pre…read moreplanning during the pandemic to my father's funeral today we were met with kindness, compassion and complete professionalism.

Myself and my family appreciate the smooth as possible process provided by Riverside. Smartly we…read morestarted preparation's well ahead of time. And as a compose this we are at the final point of arranging the Unveiling. I would enthusiastically recommend them. They weren't pushy and they were personable and professional with every aspect and at every stage.

My father passed away a few months back and we did the services in this place…read more The manager of this places name was Michael murone, and to put it mildly, he was extremely rude to us, and even borderline anti-semitic. The place is EXTREMELY expensive, and when I tried to reason with him to lower the price and explained that we are not that wealthy, he got extremely nasty and impatient with us, and even made comments like "I bet you're rabbi wouldn't act like this". When it came time to do the service, and people came to pay their respects, he very rudely yelled "come on guys, it's getting claustrophobic! get into the chaple already!" Is this how you treat a family who just lost their loved one? Don't ever use this place, unless you like patronizing people that are rude and nasty. (Oh, and I heard from friends that this same manager has already been fired from other funeral homes for his nastiness. Let's hope this place does the same one day).

My family and I had a very positive experience with the staff at Nassau Knolls Cemetery. Everyone…read morewas professional, patient and understanding during the difficult decisions to be made for my father's funeral. We chose a beautiful spot and everything went perfectly.

I have never been more disappointed in a customer service experience in my life. We had an awful…read moreexperience burying my mother. In the jewish religion, mourners typically put dirt in the grave of the deceaced. On the day we buried my mother, the ground was very soft, and therefore unsafe for the entire congregation to come close to the grave side. My rabbi kindly spoke with the cemetery foreman to offer a solution that would keep mourners safe as well as fullfill our obligation to bury my mother. The cemetery foreman was remarkably rude to my rabbi, the funeral director, and interupted the final prayer the Rabbi was saying for my mother to chastise the funeral director. When I called to follow up with the General Manager, Jimmy - he was extremely rude to me. He did not take the time to listen to my complaints, he was more interested in explaining away any of my criticism. Eventually, I was connected with the president of the board, Donny. I explained my situation to him. He decided that he was going to explain to me the reasons for the foreman's actions. He also took the opportunity to call me immoral. I asked him to speak with the board about my situation. It took him more than 3 weeks to return my emails and calls. In the end, I barely received an apology for my experience. Let alone any sort of compensation for such a disappointing level of service. Nassau Knolls advertises themselves as a non-sectarian cemetary. Yet, when faced with a situation that required accomodations for a jewish burial, I was told by both Jimmy and Donny "hey listen, kid, we're not a jewish cemetery". My rabbi offered to get a group of rabbi's together to help Nassau Knolls with the operating procedures for jewish burials, so that other families would not have this type of experience, they declined. I deeply, deeply regret that my family and I will have to do business with Nassau Knolls in the future. If you have the opportunity to go elsewhere, I would strongly suggest that.

This is a classy, professional and family run business. I went here for a family member's funeral…read more(and cremation) in 2025; we also hosted the repast here. The young man from the funeral home who directed our loved one's service played the piano and sang like a pro--he was gracious, empathetic, and quietly dignified. They took extra care to find a preacher from my relative's country to lead the services--that was such a thoughtful touch. Please move away from money grubbing funeral homes like the one in Canarsie that everyone goes to -- they don't care about you nor your family member. Harmony proves that you can provide an important service to your community without emotionally nor financially blackmailing families to pay for unnecessary costs. Their prices are extremely fair and their service and attention to detail is top-notch.

Went for my friend's mother's funeral. They did a lovely job from start to finish. They do offer…read morevalet and they also have an area for the repass. They took care of everything for my friend and her family with care and ease.

I reached out to Shastone about a complicated memorial for my father. Russell and his team were…read moreincredibly compassionate, helpful, and insightful as they guided me through my options. I'm deeply grateful for Russell's thoughtful attention and expertise -- he helped me find the right solution during a difficult time. I highly recommend working with him.

We were out-of-town clients who dealt with Russell Rosen mostly by email and text to purchase and…read moreerect a headstone and two grave markers in flushing cemetery. we could not have been more satisfied and pleased with this company. the entire process to order and design the stones was smooth, and communication was fantastic. mr. rosen provided great advice and guidance and the price was fair and transparent. the results, when we finally saw them, were even better looking 'in person.' the stone carving is deep and beautiful. this is a quality company and we highly recommend it.

When a family is grieving. Many things get overlooked in planning the funeral. It Weigand bros…read morefuneral home made our moms funeral beautiful and they went above and beyond to keep the family comfortable. Thank you to Chris Tom Tim and mark for all your kindness and professionalism. Highly recommend them.

During our time of need we were treated without dignity or respect for the situation we were in ,…read more Maybe the people who answer the phone should have more compassion and understand the plight of the family concerned Based on this experience I would not recommend them during your real time of need

I attended a funeral here and would not recommend this place to anyone. Upon exit, there was no…read moredirection to line up the cars with the hearse. Other cars got in the way, interrupting the procession right from the start. The hearse driver obviously paid no attention to the 20 cars behind him, leaving people stranded or caught in traffic.Once he got to the Long Island Expressway, he sped away at 60 miles an hour leaving half the procession lost or way behind. He should have taken the Grand Central as opposed to the LIE with all it's traffic, trucks, etc. It was a disgrace. The inside of the funeral home is dirty and dingy. The staff is unprofessional, taking true advantage of those in time of sorrow from both an emotional and financial standpoint. So much for supporting a local business. When it come time to choosing a funeral home for your loved one, avoid this one.

At a recent encounter with this business it was apparent that the owners have not kept their…read morefacility up and it was tired and unkempt. The personnel were also perfunctory at best and not at all compassionate as would be expected of them in providing their services. A big disappointment and if one is contemplating other choices, this operation is not to be recommended.