Hotel is very clean, room is spacious. Breakfast is good, but be aware, there are days where there…read moreisn't anything for ppl with a gluten intolerance. I highly recommend staying here over anywhere in Opelika. It's one of the best experiences nationwide. I will choose this hotel when I come back to town. BTW- rooms have a full size fridge!

Very clean, comfortable room, everything you need, great continental breakfast & coffee bar! great…read moreguest services! definitely stay here again!

Wonderful stay. Great amenities. Lisa, the AGM, I believe, was so individually accommodating and…read morehad wonderful public courtesy.

The hotel room was clean, so no worries on that…read more Horrible breakfast though, cold potatoes every morning, biscuits no gravy, toast no butter, etc. Just weird stuff like that. Soap and shampoo pretty much empty on my first night. I travel a lot, this hotel wasn't horrible but far from great. My guess is they need a management change but just a guess.

We had the studio suite king bed. Clean overall, really good outdoor area by the pool, on site…read morelaundry machines. Bed was comfortable, shower has good pressure and hot water. Parking lot is well lit. Right off of highway 85. About 2 miles from Auburn University and all of the downtown spots for food and drinking. Good place for parents visiting their kids or if you're just passing through on travels. (These pics are when we were leaving, but it was tidy when we arrived)

If you can sleep on polyester sheets, go for it. I tossed…read moreand turned all night, not able to sleep. How can a hotel, in 2026, at almost $200.00 per night, use polyester bedding? The hotel offered to provide points to my account since I booked it through Amex travel. If this is the standard for IHG, I'm out.

We ended up staying here the weekend of Rodeo, a soccer tournament, and there was a wedding party…read morestaying in the hotel. All that said, we had a nice, quiet stay. I like that you can use the Hilton app to choose your room, so with all those factors, we chose one of the fourth (top) floor. The room was clean, and it was better updated than a lot of hotels we've visited lately. I did like that the in-room coffee offered was a pod system so we didn't have to make an entire pot. The hotel does offer breakfast for an additional fee ($7.95) if you aren't a certain level of Hilton Rewards member. It wasn't something we needed, so I really didn't pay attention to it, though I did see a nice table of coffee and beverages in the lobby as part of it. There is a Waffle House pretty much within walking distance, so there is something nearby if you prefer. There are also several restaurants nearby, and it's easy to get on/off the interstate nearby.

If I could, I'd choose zero stars for this hotel…read more Walking in, the receptionist was clearly on a personal call in the office. He wanted to be sure whomever he was speaking with, knew that he'd call them back just as soon as he could get rid of me. He was short and acted bothered during our brief encounter. I wouldn't dare hold him any longer. Elevator- nasty and old smelling with disgusting carpet. The room was so dingy and smelled just the way it looked! I wiped the hard surfaces down and my wipes were dirty afterwards. I can only imagine what's in the carpet and drapes. They didn't even bother vacuuming the room as evidenced by the candy and wrappers that remained underneath. The carpet was also stained very badly. I literally booked this hotel because I needed a few hours of sleep when my kids and I got stuck in deadlocked traffic. I paid $150+ for the worst room I've ever stayed in. I didn't sleep a wink because I was so uncomfortable because of the subpar conditions of the room. **See pics of underneath the beds.

Great receptionist. She was personable of knowledgeable. The…read moreroom was dated but comfortable and clean. The problem occurred when Columbus police closed out the area due to a bomb threat at the hotel adjacent to the hotel we were staying .Our hotel was next to it and was closed off as well. We waited in our car while the situation was rectified. While waiting for the police to clear the area, I found another review placed on the neighboring hotel, Microtel. This review warned us about vehicle break ins. Unfortunately I didn't see it in time to change our hotel. I tried their "hot breakfast" the following morning and found the food lukewarm and sparse. The coffee was good but no juice, only sausage and what appeared to be eggs. That was about all for hot items.

It's too bad this hotel has been left to rot away, the staff are VERY nice and front check in…read morepeople are gracious hosts. That's the only reason for the 3 stars. Without your staff, you ain't SH * T . So many updates and mold everywhere. Breakfast was out by the time we got down there at 7:30AM. The carpet in the hallways were stained but allowing my dog was also a good thing and it was nice we could bring him. It was a 75.00 fee for him. I hope there are some cleaning crews that come in and remove the mold.

A great property exceeding the Hilton/Hampton standards…read more Visiting Ft Moore (Benning) for a graduation, based on reviews, we selected the property - the reviews were accurate. Walking into the property, you would not believe it's a Hampton as the lobby is open and spacious. Pro * great professional and friendly staff * rooms were clean and spacious - seems to have been recently renovated * pull out couch is actually comfortable - it's a thick memory foam type of bedding Con * gym could have more equipment for working out - limited to aerobic equipment and 5-50 lbs dumbbells + benches * breakfast items are not replenished Great location (about 10-15 min from post), customer service, and rooms - definitely consider staying.

Breakfast are only has 3 tables 1 was used by employees. I guess the paying people dont count…read moreThe pictures are not of this hotel what a big lie.the handicapped room had no grab bars.Dont trust what the picture show.

I'd like to give this BW a 3.5 if I could, but let's go with a 4…read more I love staying at Best Western's because I generally know what the franchise is like and what to expect. The prices were fair and the ratings good so I booked here for a four day stay in Auburn/Opelika. We had family nearby we were visiting and the location was excellent for getting around town. The room was a great size and clean, however turndown service was lacking. Twice we had someone come in to empty trash and put in fresh towels, but the bedding was never changed or made during our stay. We had to go up to the front desk a few times to ask for items we needed - they were accommodating but some of those trips could have been avoided if housekeeping had come in. Towels were pretty thin. The bed sagged a little in the middle but not tooooo badly. We could hear one set of neighbors, but otherwise heard very little interior noise. You WILL hear a train in the distance from time to time, but I find that sound soothing. lol The pool was not open yet - it was warm when we visited but still spring time and they may not open the pool until later, hotter months. Now, the only truly disappointing part of the stay was the breakfast. This is one area where BW has always done well in my stays with them over the years at different locations. NOT this one. The 'warm' part of the breakfast was either room temperature or cold. The sausage was scary looking, shriveled up and old. Both of us passed on eating that. There's no carafe of water, so if you want a drink that isn't coffee, you must have juice. I believe there was some milk because they did offer cereal. Their bread products were good. For some reason this particular BW's breakfast fell far short of what other's have. The front desk people were very nice and professional. Hope this helps you decide on a hotel stay!

I booked a room thru expedia for 2 nights. when i checked in, the room smelled horrible, like…read moresomeone had been cooking weird food in there (even tho there's no kitchen). i asked to be moved to another room, the desk person, who is from India, said they were full and sprayed a whole can of air freshener in there... so now, you can't breathe in there, and you can still smell that weird smell. So i asked for a refund (since the hotel took my $$). Nope... I asked to be moved to the other local Best Western... Nope. when I told this man that I could not stay in that room for the smell, he said it sounded like a personal problem to him, that nobody else complained about the smell. so I called corporate. They pretty much said that it was expedia's problem, not theirs. So now I am out all this money for two nights at a room I cannot stay in. Then I called expedia, who also called the hotel, after corporate got off the phone with the hotel, and they still refuse to give me my money back. So, Best Western corporate does not care about their guests. and these hotel owners obviously do not care about their guests. And besides the smell in the room, everything was so sticky and gross that I could not even sit in the chair at the desk in that room without feeling icky. I did finally get a refund, but they did everything they could to keep my money. do yourself a favor and go book a room at the Hilton and pay the extra money and be comfortable.

Do NOT Stay Here - Strong Urine Smell, Gaslighting Staff, and Horrendous Service…read moreThe room we were initially assigned had a very strong urine smell immediately upon entering. We reported the issue to the front desk in less than 10 minutes of checking in and requested to be moved. Instead of offering a comparable replacement room, we were told we could not be switched because our dog had already entered the room, and that the only option was to cancel without refund and purchase another room. The issue with this is their excuse that my dog being in the room made the room unable to be resold to another guest. The room was uninhabitable long before my dog stepped foot in the room. They decided to ignore the fact that they sold me an UNSANITARY room. What made the experience worse was the dismissive attitude we received when trying to address the issue. A cleanliness concern should be taken seriously, especially when reported immediately after check-in. Instead, the front desk staff said she smelled "nothing" and refused to compare the smell to one of the other 4 rooms that I booked so she could see the extremely noticeable difference. Not only did the room smell of urine but the window seat had what appeared to be feces stains on the cushions. I am appalled at the condition of the room and the lack of accountability of the hotel staff and management. We ultimately had to spend additional money just to stay in a room that was sanitary and comfortable. Very disappointing customer service and problem resolution. I planned to stay here annually but I will NEVER step foot in this hotel again.

We stayed here for a few days and we enjoyed our stay. The staff were very helpful and kind and the…read moreroom was clean. Only downside was that the room felt moist and damp. Overall we would stay here again.