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    Hilton Garden Inn Auburn/Opelika

    3.4 (25 reviews)
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    Open Open 24 hours

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    Really dirty. See the photos!! Right after checking in I noticed a pubic hair on the toilet seat. If I had known how many other issues I would encounter I would have photographed it. Then I checked the mattress for bed bugs, as I always do, and noticed gross yellow stains on the under sheet! There were also nasty stains down the wall behind the bed, inside the closet, on the bathroom sink, and on the ottoman. Here's the best part. On my second day I opened the fridge and found someone else's coke! If they didn't even clean the fridge, what else did they forget?! Never again. Grossest hotel I've ever stayed in. Even compared to cheap hotels out of the country. I expected better from a Hilton.

    Bathtub wall
    Judy P.

    Based on my experience, this hotel needs serious updating. On the positive side staff is friendly, the hotel has a descent common area and housekeeping does a good job at keeping the rooms clean. The rooms have a small refrigerator, microwave and coffee maker. However, the senior management needs to spend a night or two in the Hotel to get the customer experience! The corridor carpet is badly stained. In regards to the guest rThe air conditioner is so loud that you must turn the tv volume up to about "48" to hear it and it keeps you awake at night. The toilet seat takes you "on a ride" when you sit on it because it is not fastened properly, the toilet paper holder requires you you twist off that "floating seat" and reach UNDER the vanity to reach the toilet paper roller. Doors are chipped, shower enclosure is stained with what appears to be mold and carpet is worn. We passed on the breakfast special ($12.99) served in a space similar to the space that the Holiday Inn Express (at the next exit) serves for free. If I was giving house keeping and line staff a grade it would be much higher, because they are doing the best they can with what they are working with. The management (Franchise owner) however gets a failing grade. Shame on "Hilton" for not setting a higher standard. BTW, I also need to note that there is no safe in the room, so travelers be aware.

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    6 years ago

    Nice room. Clean. Easy check in with digital key. Easy check out. Stayed 3 nights. No housekeeping service to room entire stay

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    Ask the Community - Hilton Garden Inn Auburn/Opelika

    Review Highlights - Hilton Garden Inn Auburn/Opelika

    Charming, clean, nice staff, excellent food, breakfast was incredible.

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    The Laurel Hotel and Spa

    The Laurel Hotel and Spa

    (9 reviews)

    I honestly don't even know where to start because staying here felt like walking into my own dream…read moreof what hospitality should be. From the moment we arrived, the service was on another level. At check-in we were offered a drink, and instead of just handing us a key and pointing to the elevator, someone personally walked us to our room and showed us around the property. I have never experienced that before at a hotel, and it immediately set the tone for the entire stay. The hotel itself is absolutely immaculate. Everything feels polished, calm, and thoughtfully designed. You can tell that every detail was intentional, from the atmosphere of the lobby to the way the staff interacts with guests. One thing that really stood out were the luxury touches throughout the room. The amenities included Bulgari soaps, body wash, and even perfume, which made the whole experience feel elevated the moment you walked into the bathroom. The marble soaking tub and spacious shower made the space feel more like a private spa than a typical hotel bathroom. Even outside the room, the design details continue. Right by our door there was literally a small moss garden built into the hallway area, which was such a unique and calming touch. At that point I was joking they might as well add a mini waterfall by everyone's door because the atmosphere was already that peaceful. They also offer thoughtful touches during the day like dessert hour, which made the stay feel even more special. It wasn't just a place to sleep -- it felt like a full experience. As someone who works in hospitality and kitchens, I naturally notice service and details more than most people. I have to say this hotel truly impressed me. This is honestly the level of hotel I would want to run or build one day. What I loved most is that everything felt warm and welcoming, not stiff or overly formal. The staff genuinely made you feel taken care of. If you're visiting Auburn and want a stay that feels luxurious, thoughtful, and memorable, The Laurel Hotel & Spa absolutely delivers.

    The Laurel is THE luxury experience in Auburn. I have stayed at all the other hotels downtown and…read morethis is the best. Everything is different in a great way than so many hotels. Having been to Thrive Coffee and even in the lower floors for Auburn events I was not exactly sure how to get into it. However, there is a separate valet entrance. We were greeted immediately by a host who showed us around and brought us to the 6th floor to The Library where we were given lemonade with an option to spike it. This was not a wait in line for someone to help you. This was a concierge service the whole time. Our host brought us to the room and showed us around, who doesn't love an iPad to control your thermostat, your blackout shades, tv, and music. The room is deathly quiet. You can actually hear yourself think. The marble bathroom with the tv in the mirror, the separate water closet, shower, and bathtub with Bvlgari amenities is stunning. The bed is uber comfortable with high thread count sheets. The bar cart with items for mixed drinks is something I have never seen in the thousands of room nights ai have stayed all over the world. All and all this is a treasure. I hope I am able to stay here many more times. If you have an Amex Platinum card they have outstanding amenities that were available at this point...including free valet parking, free breakfast, and $100 voucher for restaurant or spa.

    Graduate by Hilton Auburn, AL - Restaurant

    Graduate by Hilton Auburn, AL

    (17 reviews)

    Rarely are there hotels that impress as much as The Graduate. This property is last year's addition…read moreto the town of Auburn and is located next to a place steeped in legends: right across from the Skybar. The design of the hotel is something that is hard to compare to anything else. Full auburn theme, colors and details like stitching throughout the rooms. It appears like an extreme concept on the surface, yet, it's executed beautifully. This is not your run of the mill Westin or Hilton, it's a property with a lot of character and building something like this could not have been cheap. It feels bespoke and hits well above its price point. The rooftop bar is a venue on its own, providing incredible views of Auburn and a very reasonably priced wine selection. The food there is mediocre, but it's a great spot for drinks. Downstairs is a coffee shop, Bo Jackson's Beans, which maintains the design aesthetic and completes the lobby in a great way. The team is quick to respond and is very efficient to all guests needs. All around, this is a gorgeous boutique hotel that isn't just unique, but deeply rooted in Auburn culture.

    Love the location & room. The valet is hard with only room for about 5 cars at a time. The front…read moredesk staff are young & act disinterested. Fri night & not a game weekend. The woman just gives me the keys & doesn't offer any info...no valet info, no food or other info. Had to ask questions. Sad for this level of hotel. The room is nice. Just know you can hear the Sky Bar across the street late at night. We were tired so it didn't bother us. Early AM it's the delivery trucks. The food is not great upstairs. Nice coffee bar. Added another night & front desk ok on phone. Prices are high but staying by 85 is not recommended in my opinion. Nice to walk downtown. One young woman at the front desk walks away when people come up. Not great & sets a tone for the hotel. Recommend staff training & mgmt be present as mostly young staff running the place. Great potential if more customer focus people.

    Hilton Garden Inn Auburn/Opelika - hotels - Updated July 2026

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