I made a last minute reservation, & appreciate how welcoming, accommodating, and helpful the front…read moredesk lady (Ebony) was throughout my stay. The rooms were nice, clean, & the beds are comfy. The room & bathroom are fully stocked with essentials. The toiletries were a life saver, & the quality of the products is amazing. They also have a hot continental breakfast & the food is tasty. The lady who worked the cafe area was so sweet, attentive. We had a relaxing & comfortable stay.

Avoid at all costs. They are under remodel and will work until 6:30-7 pm making all kinds of noise…read morecutting, screwing and banging. I work night shift. Only here for a week but still. It's a joke. Who keeps this much noise going that late? Even if I wasn't on night shift it would be terrible. Almost need ear plugs and it's a room away. The video I posted was taken at 5:10 pm on 7/16/26

Had a great night's stay at this hotel. From the time we walked in the hotel staff was friendly and…read morehelpful. Our room was spacious and comfortable with plenty of fresh towels and linens. Our room was very clean and comfortable. I had a fantastic workout in their gym and then walked and got some fast food that was very near the hotel. The next morning I had eggs and cereal and there was also sausage available. I would definitely stay here again!

This a good hotel if you are not expecting much. Very basic hotel. Room was clean but very cold…read morefeeling. There were no carpets in the room just a hard floor made out of synthetic material. Staff was nice enough, not overly friendly but not rude either. Hotel was not great but not bad either, just somewhere in between!

We booked a room here in a pinch when our construction job was delayed. From our first interaction…read morewith the incredibly accommodating concierge - I think his name is Mike he had a ponytail - to our room we knew we were getting a better experience than we had expected Then we went to the pool. Wow, what a facility! Indoor hot tub, outdoor hot tub, indoor/outdoor pool, men's steam room, women's steam room, rain forest simulation chamber, kids play fountain/kinetic sculpture. The shallow end of the pool has a curtain of water that falls from the ceiling and various fountains/massage jets. For two guys on a multiweek construction project out of town, the aquatic center at Hampton Inn Wheeling was the best surprise either of us can remember lately. HIW had more to offer though. There was a shuttle service that took us to supper, brought us back when we called (and they showed up in about 7 minutes) later, we took the shuttle to the casino We both somehow beat the house for some decent loot. And we taken back to the hotel by the shuttle at two am Both drivers were exceptionally gracious and polite. This unassuming looking hotel hides spectacular accommodations and flawless hospitality. My name is Thieme Hall and I approve this review.

When I checked in, the guy asked me if I had ever been there before. I responded, "not to this…read morelocation". He said, "oh! Well, welcome to the best one". Lmao. Apparently it actually is because there was a poster near the elevators that indicated that Hampton inn was voted the best in the world. It also won like a best hotel in West Virginia award also. Who knew? Right off the highway, restaurants literally basically just off the edge of the property including, and I would like to highlight, TACO BELL. Room was decently sized, about average. Beds were comfortable. TV was smaller than I have expected recently and I don't recall them having the option of connecting Netflix or any other streaming services which is nice, relying on what is on cable at that particular moment is a drag and I don't know how we did it for so long. Towels were plentiful. Shower was nice. Multiple mirrors arranged in just a way that your partner can watch you on the toilet from the bed if you leave the door open, as we discovered. I'll spare you the photos that were taken. Not a bad choice.

Wow. I received a business call right before walking into the hotel, slid my ID onto the counter,…read moreand Melissa and Melinda took care of the rest. Somehow I walked out without having said a word, had my rewards account added to get credit for the room, and somehow knew how to log onto WiFi in my room. That must be what it is like to check into Trump Soho in NY. Ladies, that is how you do it! Oh, and the hotel is great too. Everything is modern, the rooms are spacious and uber clean, the beds are large and plush, and the business center has everything you need with plenty of space. I travel through this area regularly, and I think I found my new stay. Thanks!

I got charged two extra charges, each for $37.95, with no explanation about the extra charges at…read moreall whatsoever. This was after a ONE NIGHT stay. So, $75 extra dollars charged to my credit card with NO EXPLANATION. I have tried to call THREE times, and I get NOTHING but AI reservation bots who are useless. they keep telling me to call the front desk directly, one BOT even texted me a number to call. It went straight to the same bots! I will be contesting the charges with my credit card company. I will never use Holiday Inn Exoress and Suites again in my life.

This is your home away from home! We experienced the environment and workers for a full month…read morethanks to my fiancée's company! We also have two dogs-Captain and Morgan...they quickly adjusted to being welcomed and finding their new friends who work there (and give treats) ...knowing exactly where to to find them. Our month there was perfect. Clean, refreshed when needed, friendly beyond beloved (Brent, Robyn, BJ =VIPs) I'd go ten stars if this system would let me!!!! Don't hesitate you won't be disappointed!!!!

DO NOT stay here. THIS HOTEL HAS BEDBUGS!!!!!!!! I have…read morenever in my life encountered bedbugs. My family and I (including our 12 year old and 9 month old) stayed at this location last night. Around midnight, my 12 year old woke up scared, saying that an ant was crawling on her in the bed. I got up to check, and noticed a very small bug, the shape of an apple seed. I killed it, looked around for more but didn't see any, then told my child to go back to sleep. Early the next morning, my partner who was sleeping in the other bed jumped up because she felt something crawling on her face. She knocked it off and looked on the sheet to find a BIG bug, the same shape as the little one we saw in the other bed hours earlier. I looked up the description online and sure enough it was a bedbug. When we notified the front desk the were unapologetic, and told me, "if you want to leave, you can leave". They said they wouldn't charge us for the nights stay but we would have to wait two days for the credit. I asked to speak to a Mgr and was told because it was a Saturday, there were none available. After I insisted to speak to a Mgr, the person at the front desk called the assistant Mgr at home. The assistant Mgr. was even less helpful. When I asked how Hawthorn planned to compensate my family who now was 6 hours from home with nowhere to stay, the Mgr said the incident was not their fault and sarcastically asked if we would like to stay another night in their hotel. Needless to say, my family and I had to leave, find a new hotel and are still waiting for the $228 hold to be removed from our credit card. DO NOT STAY HERE!!!

Decent, if a bit run down, hotel with big rooms and a scenic setting…read more We stopped here on our way from DC to Columbus. The key part was a room with 3 beds for our family and decently clean. This ticked those boxes. We got a large room with table and 3 beds (with the sofa). The sofa bed was a trundle bed, not fold out, which was odd, but ended up being maybe a bit easier. The whole room seemed more run down than you might expect for the price ($175/night with taxes), but it wasn't actively dirty anywhere and the staff was all friendly. The room had a decent view of mountains and trees changing colors and the view was better from other places including the parking lot. The room had hot breakfast along with continental staples of bananas, toast, bagels, and things. The hot things were mediocre eggs and paper-thin bacon, which was at least something that wasn't pure carbs. There was no waffle iron even thought that's become a bit of a staple.

For $200 a night after tax, you'd expect a clean and comfortable no frills experience, but not at…read morethis location. The front desk agent didn't set up my key properly so after a long day of driving, I attempted to enter my room only to realize the key didn't work. I had to go back to the front desk to have it resolved and didn't even receive an apology. When I finally got into the room, it was super dated with dirty mirrors and sticky walls. The shampoo dispenser was empty and the shower tub combo had rust all over. The A/C was so dusty and the windows have never been cleaned. I barely slept in the dingy bed with lumpy pillows, but woke up with the worst allergies. I really wish we could've driven just an hour further into Pittsburgh instead of this crapshoot.

Very unclean. The breakfast area was very small. The pool water was very milky looking and so cold.read more

This hotel is the most shady hotel we have ever stayed at. Booked 3 nights business trip got cut…read moreshort so we checked out a day earlier. Only they refused to check us out at 7am when we left this morning. As of 5:22pm we are home in a different state and still refused to check us out. On top of that they billed my card for an additional $88.12 for a earlier check out fee. How is this legal? This is theft plain and simple. Christy at the front desk was rude, hang up on me, and at first refused to even give me her name. Since they refused to check us out someone could be using our room and any damages that would occur would be on us since we are still checked in. We have traveled for work for last 13 years and HAVE NEVER HAD ANY HOTEL DO THIS. STAY AWAY AT ALL COST! THEY ARE VERY SHADY AND FRANKLY THIEVES! NOT ONLY WILL THEY NOT REFUND THE NIGHT WE DIDN'T STAY BUT CHARGED US ADDITIONAL FEES THAT THEY CREATED AND STILL REFUSE TO CHECK US OUT! ABSOLUTELY RIDICULOUS!!!

My grandparents have been living in Oglebay for over 50 years. I absolutely adore Oglebay! I love…read morethe lodge and the new updates they've made, the glass house, the museum inside of the mansion, the beautiful views throughout the hills, it's truly an incredible place. I have been going to Oglebay since I was very little, and still continue to visit due to my grandparents living there... but I will say the kids Park absolutely needs renovated. There are so many trip hazards and the entire park is very old and has outdated play equipment. I highly suggest they take some of the funds that they receive for Oglebay and put it into making a new park for the kids. The paddle boats and all the new updated activities are great, but for kids to play at the park, safely, that should be the next focus. As you can see in my photos, every season is gorgeous, and the walking trails throughout are really nice for exercise. There's a restaurant now located on the grounds, I would say it's a little overpriced, but the food is good. I've stayed in the room several times over the years, and some of them are old and outdated, and some of them are really nice and new. I appreciate both. No matter what, they always keep the hotel portion clean. I would say the hot tub seems to have some issues here and there, that pool and hot tub have been there since before I can remember. There's new restaurants inside of the lodge as well, and they also have ravenous reviews. Christmas time is always beautiful, and the beautiful bloom of the flowers during spring is quite a sight to see. Apparently, the zoo will now have lions and beekeeper, I'm excited to take my baby to visit this spring! If you're thinking about visiting, do not hesitate you will enjoy it as much as my family I have for many decades.

nice area Trolly was nice…read moreHousekeeping only swapped towels, didn't make my bed, did not replace used cups and coffee.

We are staying at this location right now. I can't say enough about this place! We were met by Cash…read morethe dog and his sweet human at the front desk! Every hotel should do this! We loved it. The room is clean and spacious at a great price. Texas Roadhouse is in the same parking lot basically and the hotel has gift cards for a free appetizer and the Roadhouse crew is equally as friendly and the food was great! We will definitely stay here again!

From the owner: Our Award Winning Microtel Inn & Suites by Wyndham Wheeling at The Highlands hotel is the ideal fit…read morefor value-conscious travelers who do not want to sacrifice comfort. Our Triadelphia hotel is located at The Highlands, just off I-70, only 20 minutes from Washington, PA and a mere seven minutes from Wheeling. Our clean and accommodating guest rooms were designed with your comfort in mind, featuring thoughtful amenities to brighten your stay.