Had a dirt biking incident recently that landed me in the Virginia emergency room. Following…read moreinitial care, I was then transferred to Duluth's new facility (WOW) for continued treatment. I do feel that the care for me was understanding and effective at both facilities. I also appreciated very much those with the Virginia Hospital learning of my incident that came to my side. Essentia Team- Thank you all!!

I am very disappointed in the customer service model that Essentia has adopted in the past 4 years…read more It is extremely difficult to make an appointment. They do not have enough receptionists answering the phones. I've been trying to make an appointment for a week by calling. Trying to use the Mychart is not for everyone. I feel that not having easy access to scheduling appointments does a great disservice to the patient and creates unnecessary stress.

Amazing staff on December I had trouble seeing and on pain. They saw me right away and said I had…read moredry eye, and gave me the medication I needed on New Year's Eve. By New Year's Day I was in so much pain I went to the Emergency Department. They gave me two pain tablets while I was there. Then I was given a bottle of numbing drops and told to use them sparingly. Since they couldn't write me for pain medication. Luckily Eye North texted me on the third. When they found out what I was using they both came into the office to meet me. These drops caused coronial erosion. They put a very expensive placenta cover on my eye hoping to rebuild the coronial. When that didn't work, they referred me to a specialist and I just got the eye patch off last week. If they hadn't checked in on me I probably would have lost the sight in one eye

I came to up north dental after having issues at another dental office in the area. Everyone here…read moreis very respectful and informative with issues you might be facing. They're always on the ball too with getting you in as soon as possible with appointments or working with you schedule. I can truly recommend them (and have) to anyone looking for a dentist in the area.

Had an emergency, didn't have to wait long. Fast response, economical also. I needed to have a…read moretooth extraction.

Was my doctor as a child! Great with kids, loved him. Would highly recommend.read more

Excellent. Brilliant. Cares. Compassionate. Dr. Grothe is one of the best physicians I have ever…read moreseen. Helped me so much!!!!!!

I am a healthcare professional myself and I give my highest recommendation without hesitation to…read moreDr. Baich and his staff. The Doctor (an ACTUAL doctor, not a lower level less educated "provider") and his staff treat patients as individuals. There is no invasion of privacy, and your medical records are actually safe. I felt I was member of a team to find my issues and treat them, my questions were answered and my input taken seriously. That is their philosophy and they practice it. I am so fortunate to have found this office - one of the few remaining private or small group doctors in northern Minnesota. Thank you Dr and staff!! This is a refreshing change from the medical megamarts where medicine is an assembly-line knee jerk process, and often the patient input is ignored, they are assumed to be ignorant, while the providers assume they themselves are omniscient.

We are so grateful that we found Dr. Baich and his team. We first found this clinic last summer as…read morewe needed to find a doctor in the region that could see us straight away and every place we called had no openings that day. We found this clinic via a Google search and though we saw the doctor's name appear on other locations like Deer River where he does surgeries, but we learned that the clinic in Coleraine is his headquarters and that he does do surgeries at a couple of hospitals in the region. We were relieved to hear that his clinic is "walk-in" and the wait is usually short. Here's why Dr. Baich and his clinic are so great: 1. Dr. Baich is an experienced doctor & surgeon. 2. Dr. Baich is the first doctor I've ever been in a room with where the doctor isn't rushing off to another patient, but connects with each of his patients to make sure they have all the answers they need. 3. No wait for scheduling- Because it's a walk-in clinic and the wait is usually very short. This means on days when need to see a doctor, you can be sure to get in to see Dr. Baich at the clinic on his non-surgery days. (I understand he has two surgery days each week which he splits between a couple of regional hospitals.) 4. Customer service - The clinic staff are great. 5. Accessible- The clinic is a few minutes from Grand Rapids and right off the free way. 6. Affordable- a consult, resulting minor surgery, and follow-up combined cost us less than a 15-min. doctor's visit at other clinics. This is important for cash paying or high-deductible insurance policy holders!! In an era where the healthcare industry is growing larger and larger (and more costly), this is one clinic where you won't get lost in it all.

Since the birth of our beautiful baby girl, Piper this has been a regular place to go for us for…read moreall of her appointments. Of course even before Pipers arrival Cassie and I both had to bring our older kids here when needed. When first arrive, it's very bright and elegant inside. At this time everyone staff and patients are wearing masks due to the Covid procedures CDC still has set in place. I'm hoping in the fire these will go away because it's just not the same on how things used to be. You almost forget faces and names because of the masks. But besides that, the professionalism is still there, the staff who greet you and take you to the room, the staff who come in and start measurements and weigh you in, and then finally your doctor who comes and makes sure things are going ok with growth and health. It truly is a great experience. Piper hasn't had a bad experience with doctors or nurses this far, but after her shots she had to take today she may be sharing a different opinion. I am happy to report that Piper is looking great for both growth and health and look forward to coming back for her 4 month, appointment. Sending a big thanks to Dr. Tran who has been with us every step of the way to ensure our daughter has a bright and healthy future. #schroyerfamilydaily #piperschroyer #cassieschroyer #arrenschroyer #health #essentiahealth #2monthold #ourfuture

My mother in law was at Diamond Willow for the last three months of her life. The care was…read moreeverything the family wanted, and it was very touching that two of the caregivers came to her funeral. The room was clean and spacious with room for an extra bed. For the last month, one of the children was always with her. The staff were sensitive to my mother in law and to the family. It was as if the employees were more neighbors and friends than employees.