We've been bringing our pets here for 15+ years. We can't say enough good things about West End…read moreVeterinary. Unfortunately, one of our cats, Rocky has had to visit many times over the years and everyone is always professional, kind, and compassionate with him, even when he may not have been. We've always felt welcomed and cared for--not just our pet, but us as well. They take time to explain everything , answer all our questions and concerns. Even during emergency visits. The level of care and attention they provide is always outstanding. It's clear they genuinely love what they do and treat their patient's as if it was their own. We always leave feeling confident and grateful, knowing our pets were in the best hands possible. Highly recommended. Photo of Rocky.

Blown away with the care and customer service by West End! I called both vets here in Buhl while…read moretraveling with a sick pup. The other vet location here in town said they had availability right away and seemed concerned, until learning we lived in Boise. When calling West End I spoke with Tabetha, who was also concerned for my pet after explaining his sudden change in behavior and health. Tabetha got us in right away for immediate care and offered her advice for our vet and trip back home. Thank you, Tabetha, for caring and loving animals the way you do. You'll be happy to hear he's doing better thanks to you! He's also seeking further help you recommended from his vet here in Boise.

I cannot say enough good things about the vets, techs, and office staff. I have used them for 6…read moreyears and wouldn't go anywhere else. They worked hard to help me do the best for my standard poodle with kidney disease. Harli went out of her way to earn his trust on his 4 day stay which put my mind at ease. They are thorough with their exams, take the time to answer ALL your questions, and always took my concerns seriously when I knew something was "off" with my boy and worked to get him in ASAP. When it came time to let him finally rest, all of us in the room had tears. That speaks volumes to me. They are family at this point. There is mention in other reviews that they don't answer the phone but they are REALLY responsive with texts and I have found that works better than multiple calls. Yes, they are not taking new clients but when they are, I suggest you high-tail it over there. Bonus: They take Care Credit!!!

We like Valley View! We have brought our pets here for quite a few years. Every visit including…read moretoday; the Vet and staff really take interest in your pet. They show concern, are attentive, and they are helpful. Their prices beat other vet clinics too. I don't really care for their call system, but their texting system is easier to get through. If you leave a vm or text, they do get back with you. They are no longer taking patients. But if you are already hooked up with them, you are in good hands! I also like that they see large animals and farm animals. I have not officially worked here. I am not a x coworker... but I have done Veterinarian shadowing here before and "filled in or worked/assisted" here before. I shadowed 5 different Veterinarian clinic in the area. Only this place and 1 other vet clinic treated animals with care behind the scenes. They were careful and not rough. They do not man handle your pet whether conscious or unconscious. They are careful when holding/gripping a pet.They do not throw your pet. And so many other things that I witnessed at other Vet clinics... they are great here! This a huge thing to me. Because I am an animal lover like many others. And care for the pet's well being. Valley View is a great establishment!

Recently our dog Zira took a rapid turn for the worse as she neared the end of her long life. We…read moreare not MVP clients, but reached out to them due to proximity to our home. The staff, sensing our dilema and urgency, managed to find time in their busy schedule to arrange for euthanasia of our pet within hours. The personnel at Magic Valley Veterinary Hospital, were outstanding- they enabled us to deal with a deeply distress ing and profoundly sad moment with genuine care and compassion. We cannot recommend this veterinary practice more highly, and will seek them out when we require care for our remaining two dogs. Thank you MVP.

Losing a pet is one of the hardest things anyone can go through. I, myself, am a disabled Army…read moreveteran and had gotten a dog to assist with PTSD, anxiety, and depression. As he got older, 10 years old, he had pain and became increasingly aggressive. I had to make the hardest decision of my life to put him to sleep after he got into a dog fight with a neighbors dog. The front desk staff, who saw what my appointment was for, was very kind and was quick to get me into a room and set the table up for my dog. Knowing it was going to be impossible to hold myself together, I handed the receptionist my card and said to charge what needed to be charged but I wouldn't stop after everything was done. She confirmed wanting my dog's remains to be cremated and returned and then ran my card for $533.45. She ran it and brought in everything for me to sign. Fast forward, the doctor (Dr. Nathan Debner) and a tech came into the room. Debner started his routine speech about how he knows it's a hard decision - to which I told him I appreciated what he was trying to do but couldn't go through the speech. He then said he was going to give the sedative. After he gave it he said he'd be back in 10-15 minutes - to which I responded with what do you mean? I had worked as a veterinary assistant for nearly six years and had never heard of such a thing. He explained that the medicine needed time to kick in. After 15 minutes, they came back in and he wasn't sedated enough- so he left to get another dose and returned to give it. After giving it he said he went in the muscle this time and it should work faster. When he returned I frustratedly told him that this was a giant s*** show and I don't understand how it's acceptable that an owner has to sit here and watch their dog fight anesthesia and be in and out of it for over 45 minutes. He left the room. When he returned, he stated that I could stay by my dog's face because they'd be administering the lethal dose in the hind leg. After poking around on him for a while, he blow my dog's blood vein. He told me what happened and swapped sides. I was holding my dog as he dug around in the second leg for over a minute, again blowing the vein. He told me he blew it and he needed to be able to take the dog in the back where he had better lighting to do the front leg. I agreed, not fully understanding that he was putting my dog to sleep without me but assuming that he would be inserting a catheter since I said I wanted to be present. He assured me they'd be back and they returned with my deceased dog a few minutes later. When they came in I realized my dog was gone. I asked him and he said yes. I lost my temper and said it was bulls*** and that I told them I wanted to be present. As I was talking to him he had a grin on his face and was nodding. I questioned what he was thinking and he tried to interject. I told him to get out of the room to which he again cut me off and I lost it. He finally departed the room and my dog, was just lying there, gone, without my final goodbye. I threw a can on the ground and a woman center into the room and told me she couldn't have me acting out. I said do you even know what happened. She said she didn't. I explained it and she just said that he was a competent doctor to which I disagreed. After arguing back and forth about it being unacceptable and them making my hardest day harder. I asked why they didn't put a catheter in and her response was people in this area don't have that kind of money so it's not their common practice. I told her a gave them my card and told them I didn't care about the cost. She just continued trying to argue with me. I was trying to say goodbye to the shell that was my dog - my best friend - and she just hovered over me in the room until I left. If you have a pet, especially one who is your best friend or one that means everything to you, I highly recommend finding another veterinary clinic and if you are attached to this clinic see any other doctor. My dog went out slowly. I watched him fade out for over an hour, I watched him fight the medication, I listened to him whine and do a sedated bark, I watched him glaze over... All that and I still didn't get to hold him when he passed.

dr. Green has seen my black pug since he was six weeks old. He'll be 11 soon once a year he gets…read morehis physical and vaccinations and he's a healthy little guy and happy. I can't imagine a different veterinarian colitis bleeding rectally when he was a few months old took Dr. Green cleared it up and Ibrought him home. He is on.their Hills diet treats and canned food and dry dog food. I think that's a great idea to keep them on one type of food throughout their life the ID digestive advantage have not had any problem since I see where people are concerned about the staff at the front desk. They're very welcoming and kind and considerate. years have not noticed them to be rude to anyone.

I had a 1pm appointment for my dog. (First time at this place). The front desk staff was very…read morematter of fact and not warm or friendly at all. I was told they will let me know when a room is free. After 40 minutes, I went back to the counter and said "just making sure you haven't forgotten about me". Again, the front desk was not friendly, offered no smile and said "we haven't forgotten". I finally got into the room at 1:55 for the 1pm appointment. The doctor came in at 2:05 and was very nice and took good care of my dog's needs. As I checked out the staff (now 3 of them behind the counter) never offered a smile or an apology (or excuse) for the 1 hour late appointment time. I am giving one star due to front desk staff and wait time with no explanation.

The staff, all of them, were fantastic! The Doctor was efficient and compassionate as my dog…read moreShadow had real issues. Nobody wishes a dog to suffer and the difficult decision was agreed upon. The team handled everything as I was lost in the moment and I really appreciated them taking that heavy burden away from me. Good Bless You! Ray Porteous West Magic, ID

they wanted two grand up front for a downpayment, and in our living situation we couldn't afford…read morethat and they wouldn't let us do a payment plan to at least get her the emergency care she needed. because of their selfish, greedy corporation my dog died in complication with labor. Health care was created to HELP people and animals, but its been turned into greed. seek professional help.

Only giving them 2 stars for the fact they were able to get my dog in the next day and sedate him…read morein the car before going on. Aside from that not at all satisfied with the care he was given, if he was even cared for while in their hands. I took him in for "foxtail" or "cheat grass" whatever you want to call it. Told them to please check all four paws ( 2 we're bad) he was dropped off at 11:45am and picked up at 2:30pm. When my husband got him he still had 6 foxtails on the back paw! Not one but 6 how in the world do you do that? Clearly they didn't take their time to look at him or they didn't even look at him at all!!! Got a call back from the vet all he said was oh yeah I'm sorry we missed those... save your money go to someone who cares about your animal the same way you do!!!!! Nobody wants to pay for a half assed service.

I called on a Saturday to make an appointment for the following week. Even though the office was…read moreclosed, the phone was answered by one of the veterinarians who had the phone calls forwarded to his home. It's wonderful that he was available in case it had been an emergency! I will definitely be using this vet in the near future. Thanks!

Been going here for 3 years now and have no intention of changing. These guys are great!…read more Regarding William L.'s one star, I doubt that is a 100% correct story. Personally, I prefer the factual, no BS attitude and I am inclined to think it went more like this: Your dog is going to die without treatment and it is going to be a pretty expensive procedure. You might want to think about which way you want to go" Just sayin!

these guys have always treated my pets well. Yelp is dying, these reviews are useless. on google…read morethey have over 80 reviews and average 4.2 stars

When they come to collect the bill in the exam room you just feel taken advantage of. Loved them…read morefor years but then they just got overly greedy. Took my business elsewhere

I love Green Acres.They are like family to us.Elvira,Amanda,and Lucy are amazing.I love stopping in…read moreeven when my cats don't need to be seen. Dr Kieffer is so good and compassionate.Dr Stratman recently did surgery on our cat.She was amazing and gave up her lunch hour as did the recovery assistant.They all are a million in one.Susie and Jimmy Figueroa

I have relied on Healing Hands many times because my local vet too busy to see my dog or sickness…read morehappened on weekend and I really love the vets here. The wait can be long but once I saw vet, the care was excellent and quick and I was always given very detail information what test results were and the strategy for healing. Medication always made dog healthy again. If these guys were full time vets, I would switch my vet immediately. I'm thankful they are around in the hours when all the other vets are gone for the night and weekends!

I took my dog in there because she was showing signs of lethargy and confusion…read more The vet tech and the vet consistently asked if the dog had ingested Marijuana. Repeatedly we told them that it was impossible that she has ingested Marijuana. The vet offered treatments based on the assumption of Marijuana ingestion, but no other ideas or options were offered. Upon arriving home I re-sesrched the house. I saw the cleaner I was using in the bathroom (where our dog was with me the whole time I was cleaning). It was a strong tea tree cleaner. I looked up online if that could be the problem and low and behold it appeared to be 100% in keeping with our situation. The vet assumed the entire time that it was Marijuana and failed to even mention Tea Tree (despite it being a common substance in homes). They failed to even listen to me about Marijuana not being a possible problem and did not even explore or consider any other possibilities. I called back to get help and am currently waiting for someone to call me back. This is frightening and frustrating. Edit: I did receive a call and got information regarding tea tree poisoning later on. The vets did check up on my dog the next day.

The worst petsmart I've ever been to! Do NOT take your dogs here for grooming. To start, they…read moreshaved my dogs tail (toy poodle) completely off. I'm still finding scabs from where they cut him. When I went to pick up my dogs, they handed me two receipts. I paid & went home. I get a call 20 minutes later saying I need to come back to pay for one of my dogs. Apparently, they gave me the wrong invoice & it was all my fault. I tried explaining to the lady that it's not my issue they handed me the wrong invoice & that i was not coming back for HER mistake. She got extremely rude with me & blocked me in their system. Mind you, I take my dogs to petsmart every 8 weeks to get their hair cut. I buy all their food, treats & toys there. I have NEVER had an experience like this before. I travel the country full time so I go to new petsmarts every time. DO NOT GO HERE.

I already filed a complaint and a review of this place. NEVER AGAIN! I'll just make a long story…read moreshort, my Australian Shepard had mats behind her ears and needed a bath and brush with sanitary trim, paws cleaned out, and nail clip. The *Lead Groom* poo pooed my complaint and what she said was a load of crap. I used to run my own grooming shop. Now I'm almost 70 and we just moved and then got in a car accident which is why I wanted her groomed. I couldn't. She is a sweet unusually laid back Aussie. She loves people and will cooperate if she is spoken to . I paid for other services and she STILL HAD EAR MATS, RAZOR BURNS ON HER PAW PADS, NO SANITARY TRIM, and her nails need filing smooth. Find a real groomer don't bring your pets here. Also the bucket and mop for pee clean ups was black water. Really?