Best bank I have ever used! People are friendly and always willing to help.read more

An actual back to complete your banking needs. ATM outside and drive thru teller. Their hours allow…read morefor transactions during on Saturdays.

Absolutely horrible service. Been trying to schedule an appointment for days to send a wire for a…read morehome purchase. No one at the branch answered the phone for 4 consecutive days. The appointment maker on their website has been erroring out and not submitting appointment requests. The gentleman there laughed at my girlfriend who went in to try an make an appointment for me and told her that I should just "do things online because obviously we're busy" Closing and moving all my accounts and filing a complaint with the District Manager.

What is up with Chase Bank?? We use Vystar Credit Union (awesome!), but I had to choose a bank that…read morewas both here in FL and also the state where my parents lived when we were going through probate. I chose Chase Bank. BIG mistake! Both branches I went in were horrible, but this was topped the cake. Large bank and only two people working on a Friday afternoon. WHAT? One teller and one that was helping people open accounts, or do loan stuff, I don't know.... He was in his cubicle. I had to get some papers notarized for Chase Mortgage and then leave them with the bank to send to the mortgage company. We waited for well over 30 minutes, and then when he was our turn, the guy went to the people who came in after us and had only been there for maybe 5 minutes. I waited a lil bit longer and then went and asked him why we were not helped next. He told me it was because the customers spoke Spanish and he was the only person at the bank who spoke Spanish. Ok, my guy, but ummm... you were literally the ONLY person helping people in the lobby. Beyond that, which made no sense, he was horribly rude. I was already familiar with horribly rude at the other Chase Bank in the area. Chase Bank. Never again. That goodness probate is finished and the estate account I had to have there in now closed. Bye folks... forever! Accessibility: Large bank with more than enough room to get around in with zero problems. Accepting of my Service Dog.

I am a long time customer of Chase. In fact, I have a been a customer of Chase since they bought…read moreout Washington Mutual well over a decade ago. This particular Chase is a newer one and is located next to BJ's Wholesale Club and is not a far ways off of the Interstate for any travelers who need a quick stop at a Chase Bank to do their banking needs. With the BJ's literally next door and they have a common drive-through, I cannot see parking ever being an issue. I have to say that I have always been impressed with Chase's customer service. At my home location, everyone at that location knows be my name and always make me feel at home. I came across this location while in the area conducting business and found the location to be a good location and a branch that woukd make Chase proud. If you need a good bank in this area, I would definitely recommend this Chase location. As I said, I am a long time customer of Chase and I cannot ever remember a serious issue and have had any concern of mine instantly resolved. I am going to give this particular Chase location five stars. If you need a bank, give Chase a try.

If you're looking for a convenient way to access your Bank of America account while running…read moreerrands, you might find the two drive-through ATMs at this location helpful. Although the branch is currently closed for in-person services, these ATMs can still provide a quick and easy way to withdraw cash or deposit checks without having to leave your car.

It's so rare that I give one star, but I HATE this bank. Every single location I have gone to has…read morebeen worse than the one before. This location takes the cake. It's so bad that I SPECIFICALLY only visit long after they've closed to use the drive thru atm. And guess what, I STILL have issues making deposits, transfers, or withdrawals. Every other week I have to come into the bank with 2 forms of ID to prove who I am... then wait 24-48 hours until I am allowed access to my account. the ONLY reason I keep them is because of the hassle it would take to move all my money elsewhere.

Extremely poor service. It seems as if they have no conception of the idea their customers have…read moresomething else to do other than wait in line at their drive through. It took over 30 minutes to conduct a transaction. The poor stiff behind me will probably need to go home for a fresh shave before going back to work. The car in the lane beside me took 20 minutes to make a withdrawal, and sadly he pulled up after I had already been at my drive through window and then drove away before I was able to do the same. Glad I was there to close my accounts. Regions bank is far superior when it comes to serving their clients, they even greet me by my name. TD - must mean " to delay", and as long as possible.

Thank goodness this VyStar is staying open! This location - directly across from Henry's Depot in…read moreSanford - has the loveliest team! When I decided to open both a Savings and a CD, they were helpful and efficient. I am always greeted upon arrival and, if there is going to be a wait, they keep me informed. I wish I could count on this level of customer service at every business I frequented, by I'm certainly grateful for the VyStar team.

Local branch--OK. Online--SUCKS! Can't sign in to account. Screen keeps erasing info I…read moreinputted--OVER and OVER again! I want to use my "Rewards"-- no one at branch knows how! Can't access online. VERY FRUSTRATING! Recommendation: DO NOT USE THIS BANK!

I came here a few months ago to get some documents notarized. I found the staff to be friendly and…read morehelpful. It was quiet that morning so I only saw like 3-4 employees. Seems like they were undergoing some renovations so that was visible inside the branch. Overall it seemed a little outdated but maybe the renovations will help. I would come back here again

I'm writing this about THIS OFFICE. The policies and practices of a giant bank are sometimes…read morewonderful but sometimes impersonal and arbitrary. But if you have a place to go, to talk to a HUMAN, and ask questions or complete more difficult tasks (that you can't do online!)...and have JODIE BUCK to help you...well let me tell you, you're in luck. Jodie, you are so nice and helpful...so glad you're here. And Joe's middle initial is "F" so you're safe.

I wouldn't think to leave a Yelp review about a bank but my experience with the teller (didn't get…read moreher name unfortunately) and the banker Alicia were aso outstanding. Both ladies were so kind and sweet and had the biggest genuine smiles on their face at all times. They truly made what normally is a tedious task something so pleasant and wonderful.

The employees are very helpful and pleasant. I enjoy banking here. The inside is kept nice and…read moreneat.

Accommodating, accurate, exemplary customer service! Community connected, and very professional…read more Charlene Hotaling is amazing! Alistair and Valerie are too!!

I've had this bank for over 6 months and I've haven't had any problems everyone is really nice and…read morefriendly