Best bank I have ever used! People are friendly and always willing to help.read more

5 Star update for AWESOME staff that have time and time helped me with any issues/questions, always…read morewith a smile! My sisters and I needed to start a new account recently and scheduled a sit-down meeting with Angelica, a relationship banking officer at the Chase Bank off of Bumby. She was able to help us fully, as well as answer follow-up questions promptly via email. She truly went above and beyond to make sure we were all set and feeling at ease. In terms of normal banking, I love the location for quick stops and they even have a drive up ATM. It couldn't be more convenient. 5 Stars all around! Previous review from 2018: 4 Stars for a bank location with friendly staff that's in a perfect spot. Plus, the building is great! This is my go-to bank and it happens to be insanely close to my house. They have two drive up ATMs and drive thru areas as well as a good amount of parking behind the building. The building itself is really unique compared to your cookie cutter typical bank outparcel. It's tall and pitched, and stands out on Colonial Drive. In terms of tellers, they're always friendly. I have been in a few times for services relating to the purchase of a new home but I didn't go through Chase for my mortgage. (Always Check the rates. They were comparable to local lenders, but you may find online lenders with lower rates- I did.) I worked with a Private Client Banker, Cindy Wong, for those more substantial requests (wiring a large sum for the down payment, etc.). She was absolutely a joy to work with. Quick, interested in chatting (as I always am), and got the job done. I had to go back in two days later and she remembered me and recalled our conversation. This is the kind of "Cheers"-like service you don't expect at a bank. It was really nice to feel like I know a few people at my branch. Overall, good spot. May not be the lowest interest rates, but the service is too notch.

this Chase Bank location was continently in route so I had to make a pit stop to make a deposit and…read moreused the ATM outside. I was pleasantly surprised by the setup--they have two ATMs positioned in both directions, so you don't have to circle the entire building to find one. It's a smart and efficient use of space that I've never seen before at any other bank. Kudos to Chase for making the experience quick and convenient!

Decent enough TD Bank. I stopped in to make my payment on my car loan and found the staff to be…read morefriendly and helpful. It is convenient to everything around downtown Orlando. All in all, i had a positive experience here.

Extremely friendly staff here. They are kind and attentive always, and extremely helpfulread more

Awesome staff every single person from banker to teller and manager - all were so kind and helped…read moreme even thought it was so close to closing - this is THE BANK to go to! I'm so thankful for nice people. Thanks so much Sepanta Masoodi And also Jasmine for her perfect care in helping me get the check printed perfectly! Manager also came out to say thanks for my patronage- and also other teller was kind to let me out. I highly recommend this bank.

I didn't even make it a week! Opened the account, had a problem. Called to fix that. Had another…read moreissue with the account setup so i called again, reached a not so nice representative who did connect me to a branch manager. She couldn't help so instructed me to delete and start over. Web page shows phone support available to 6:00 PM, called at 5:33 yesterday, got a recording, they were closed. Looked at other products and learned about limitations not detailed up front. The web site, the rates, etc., look great but once i started in less than one week the experience was terrible.

This was my first time at Orlando Credit Union. I bank at another credit union, but since they…read moredon't have any Orlando locations, I came here to one of their shared branches. They are located on Orange Avenue right across from Orlando Health. They have a nice size parking lot so plenty of places to park if you need to run into the lobby. I recently came here via drive thru for my transaction. They had several drive thru lanes open and the ATM. I went to the first window for my transaction. The teller was very friendly and it was a great experience.

I needed a branch manager to solve a problem for me. Carmen Shelly was able to assist in the…read moremanner at the Tuskawilla Office in Winter Springs and got the job done. She is a delightful person to deal with. - Robert J.

I have my mortgage of 23yrs, savings, checking and HSA accounts. The services, is always topnotch…read more Manager, always steps up to greet me, if she's available. I feel very welcomed. And any issue's that have occurred, the manager takes care it personally and right away. Thank you Victoria M

You you are looking for a Credi Union that fulfill ALL your banking needs from person loans to…read moreCorporate needs, well this is the credit union for you. Always greeted with a friendly smile and a warm caring environment. Stop my a say hello to my friends Selina and Madeline. (tellers)

This has been my bank for over 20 years now. The staff is always changing except Selina, she has…read morebeen there for as long as I can remember. I used to take my dad there weekly I know he always looked forward to seeing her as well as the rest of my family that is also members there. She knows all of us & is the kindest person. Everytime you actually go inside you see like q riddle of the day, my sister lives them; I think she intentionally would yo in to do her banking so she could see it. There's never a wait at the drive thru either & you always get a lollipop.lol The only downside is that there is only 1 bank in Orlando. Their main branch is located in Jacksonville, but it doesn't bother us at all. It's a credit union so we can technically use any credit union for banking as far as depositing, ect.

This is my local Truist, unfortunately a bit of a drive for me, but not too bad. I generally go…read moreinside to do my business, but I have used the drive thru a few times, but I prefer inside. It is a nice Truist, the staff are always very friendly and seem genuinly interested in you as a customer. I have always found parking easy and I have never waited more than a few minutes to see a teller. I have had to see a bank officer a few times over the years, and agian, I have never waited for more than a few minutes and they have always been friendly and helpful, and handled the tas at hand quickly. I have been a customer of Truist since 1983, since the Suntrust days, and I am still very happy with them!

Took a check from another financial institution to Truist to pay off a loan. It was made out to…read moreTruist and myself. I signed it over to Truist. The manager had no clue how to perform the transaction. He called Truist helpline while I was present. Helpline was closed for the day. The Truist manager told me to return when the bank opened on Tuesday. He was wearing jeans and appeared unprofessional. It was unbelievable. Only gave one star because I couldn't give zero.