I've held off on leaving this review in hopes that the owner of Camp Bow Wow would reach out to me…read moreas promised. He never did -- which says everything you need to know about how this place is run and how little they truly care about the dogs in their care. On May 10th, I dropped off my 4-month-old golden retriever puppy, Doug, for daycare. Around 4 PM, I got a call from a staff member named Anna saying Doug had been injured while playing and was bleeding. She said I "may want to take him to the vet" but left it up to me. Naturally, I was shocked and immediately asked, "Is he okay? What happened?" They said his gum was punctured while playing with another puppy. Okay -- accidents happen. But here's the kicker: this happened at NOON. They waited FOUR HOURS to tell me my puppy was injured and bleeding. That is completely unacceptable and irresponsible. I asked why there was such a delay in notifying me. Anna -- who had just gotten into work -- apologized and said her manager was present when it happened but chose not to contact me. Let me be clear: I am trusting you with the care of my young puppy, and when he gets hurt and bleeds, you don't even have the decency to call me immediately? I was livid. Not only was this dangerous for Doug, but it also put me in a horrible situation because my regular vet closes at 2 PM on Saturdays. Instead of having the option of taking him to our trusted vet, I was left with the much more expensive and time consuming (who wants to make their nervous pup wait hours at a vet?) option of an emergency vet -- all because they didn't pick up the phone. I told them I'd be right there (I live 5 minutes away), and as soon as the manager found out I was coming, she left. No accountability whatsoever. Anna was amazing -- the only bright spot in this disaster. She was sincerely apologetic and even admitted they've had ongoing management issues. She told me the owner, Nick, would call me on Monday and even offered to cover vet bills if I took Doug to their preferred vet. That call never came. The next day, I got a call from Sienna (I believe that's her name), who apologized for not calling sooner and for leaving before I arrived. She claimed the delay was due to her "reviewing the footage" -- which is a terrible excuse. I made it clear I didn't care how it happened, just that someone should have told me IMMEDIATELY. She agreed she had no excuse but still managed to shift blame by saying Doug was playing more roughly than the other dog. He's a puppy. They play rough. That's expected. Don't try to blame a puppy for your negligence. Again -- this isn't about the injury. Accidents happen. I completely understand that. What I don't understand -- and won't accept -- is the complete lack of urgency, transparency, and responsibility. I spent the weekend flushing Doug's mouth, cleaning up blood, and watching him like a hawk because you failed to do your job. Luckily, Doug is okay -- his regular vet advised us to monitor him closely, as antibiotics are not ideal for such a young puppy. But the real issue? Not only did Nick, the owner, never call me -- even after being told I was expecting it -- but I haven't heard anything from him to this day. I did get an email from another staff member asking how Doug was doing, and I responded that he was better but never heard back. No accountability. No follow-up. No professionalism. It's heartbreaking because Doug loved daycare. He had so much fun and would get excited every time we pulled into the parking lot. But thanks to this experience, we can no longer trust anyone else with his care. You've completely ruined that for us. And you've also lost what would've been regular business -- we had planned to use your grooming services and board Doug for an upcoming trip. Not anymore. To top it all off, if you watch the live cameras, you'll notice that most of the time, the staff is just sitting around chatting -- not watching the dogs like they should be. Extremely disappointed, furious, and heartbroken. Do NOT bring your dog here if you expect them to be well cared for. Because if something goes wrong, you may never even find out -- until it's too late.

i've been taking my dog here for 11 or 12 years and they are absolutely wonderful and she loves…read morecoming here. She's very old now but I still bring her because she enjoys it so much even though she is crippled with arthritis now. I pay a little extra for her to get 15 minutes of snuggles when she's there and she is a very happy puppy. They are diligent about giving medications exactly correctly and anything else you could want from them. I love this place and my dog loves this place. It's so much better than just boarding a dog in a little kennel where it's miserable for weeks. Here they are allowed to play all day and they are not stuck in kennels except perhaps at bedtime I'm not sure how that works.

We cannot thank Manny and Kelsey at Humble Paws enough for the incredible work they've done with…read moreour dog, Marcus. Before working with them, we were struggling with his intense fear-based aggression--lunging, snarling, and snapping at strangers, even after repeated introductions. It was heartbreaking because, at home, he was a loving and well-mannered companion, but out in the world, his anxiety made everyday activities stressful and unpredictable. After spending six weeks with Manny and Kelsey, Marcus has made an unbelievable turnaround. He is now able to be in public without lunging, growling, or reacting aggressively. He is calmer, more confident, and better equipped to handle new experiences without fear. While we never expected him to become a completely different dog, he has truly become the best version of himself--happier, more at ease, and able to meet life's challenges in a way we never thought possible. The team at Humble Paws didn't just train Marcus; they understood him, worked with his needs, and gave him (and us) the tools to succeed. Their patience, expertise, and dedication have been life-changing, and we are forever grateful for the progress they've helped him achieve. If you're struggling with a reactive dog and wondering if there's hope--there is. We wholeheartedly recommend Humble Paws!

If you have a stubborn pup that needs training, bring him here!! We tried two other places before…read morestumbling upon this gem, I regret wasting my money. Wish I would have just came here first. Manny is an amazing trainer and my pup loves him, he would get so excited to go to training everyday or as we call it "doggy school." Manny specializes in aggressive breeds, and while most places would have turned us down, he welcomed us with open arms. He truly cares about dogs and does not want any to be given up or put down bc of behavioral issues. I highly recommend humble paws, you won't regret it!

Our dog has so enjoyed going to visit his human and dog friends at Pampered Pooches for the past 7…read moreyears! When I give him the news "do you want to go see Patricia", he jumps up and races to the door so we can get there asap. :-) I love that he is never put in a kennel there and they have a great fenced in area for dog play. I would give it a 6 star if that were possible!

My dog is my life and I am extremely particular about who can take care of her. I found Patricia…read morewhen Sadie was a puppy (1.5 years ago). I initially brought her for socialization and also knowing that I was going to have a lot of travel this year I'd need to board her for. I don't like the idea of 'normal' daycares/boarding facilities where the dogs are left in a kennel by themselves most the day or where they are alone overnight with no staff. Having this in someone's home and not alone in a kennel was perfect. She gets to play, relax (though not sure if she ever calms down) and overall just know she's safe and having a good time. Highly recommend

Something has changed and it has gone downhill fast. The owner is rude as hell. He has been rude…read moreand aggressive on Facebook posts in rescue pages as well. They never answer their phone because "If we are on the line, you will get the message that the phone number does not work." WHAT? The OWNER, named Bill is the one who told me that their phone does not answer if they are on another call. It was NOT Comcast. The phones did not answer on several days for the last two weeks. The OWNERS dog was growling and nipping at my dog - no. This is not a review of the groomers, it is a review of THE OWNERS.

I boarded my two frenchies with Stubby's for a week recently and had the BEST experience! Not only…read morewas every employee incredibly considerate and kind but they supported each dog's individual needs. My one dog had an ear and eye infection, they administered medication perfectly! My dogs eat a specific prescription food diet which they adhered to 100%! Thank you Stubby's for taking the greatest care of my fur babies while I was on vacation!! Stubby's will be the only place I choose to board my dogs from here forward and will refer to anyone who asks! I also observed their grooming business during drop off/pick up, and their interaction with each animal is loving and caring. Tremendous business, thank you

They are wonderful people and they really help you when you need it and they're not expensive and I…read morelove them all very much. They were very good to my golden retrievers.

I took my fur baby Samson there 2 times. The first time I felt a bit hesitant; that feeling that…read moresomething is a bit off. The second time my poor Samson was crying out for me even before I left! I just thought he was having separation anxiety but to my dismay it was something more. Appa, they gave cameras but only 1 camera was working so I couldn't actually see my baby... Thats made me very uncomfortable and dissatisfied with this place. I decided never again!

My furbaby went there twice. When we brought her home the second time, she was pretty lethargic and…read moreseldom eating or drinking and acting out of the usual. We chalked it up to her just missing us and from being away from us for so long. Well, apparently the issue is she got ahold of some gloves and swallowed it even though we directed them she can't be around soft stuff. She already had GI surgery before, and some close calls so I'm surprised this glove made her act worse than a towel did when the vet said she had less than 24 hours left if she didn't get the surgery. Anyways. They claimed at first they had no gloves whatsoever on property (not even personal?) And then changed it to she wasn't around anywhere they keep gloves. Now, I get that mistakes happen, and I can't tell you the number of times I've stuck gloves in my own pockets or apron from work that should've been thrown away, but they decided to gaslight and blame it from when she got home. But I live in an HOA so she's always on leash, by my side, only to go potty (the parents next door hate that she's a rottie and try to make her sick). Plus we don't have this type of stuff and no one comes near our porch. All we were looking for at least was an apology for their negligence and for them to not end up risking another furbabys life!

We used Rampart Kennels for our dog Charlie, the week of Christmas, we we're moving cross country…read moreand we're stranded due to a horrible snow storm, they were so accommodating and wonderful, Charlie has almost always stayed with family when we go out of town ,so I was a little nervous, but this place was the best, they treated him as one of their own, I can not thank them enough for the wonderful care they gave to our pup, I'd 100% use, and recommend them to anyone and everyone.they are amazing and I'm great full for the peace of mind they gave me while traveling at such a stressful time. Thank you Rampart

Rio, Taliyah, and Felicia did such a great job with our pups Rocky and Oscar. Rocky was at their…read morefacility for 10 days for the two skill refresher and Oscar attended the 21 day basic obedience training. Both of our pups learned a lot and have noticeable improvements in behavior. We will continue to build on the skills they learned at Prime Time Pups. My wife and I would definitely recommend Prime Time Pups for any training needs for your furry family members!

The best move we could have made for our fur baby! Taliyah & Rio are terrific with the dogs - it's…read moreapparent when you see the interaction and how the dogs love them. Rio has a calming way & they respect & listen to him. But he doesn't leave it at that - he works with the owners so when the dogs go to their forever home, they are well behaved & the owners know how to bond with them. I can't say enough about Prime Time Pups for whatever your needs are!