Despite my many emails to them, this shocking, disgraceful, neglectful Veterinary practice…read more(Vets4Pets Newbury) continue to ignore me and refuse to accept any responsibility or liability for the neglectful and disgusting treatment of our beautiful 12 year German Shepherd right at the end of his life; just when he needed them most. I cannot emphasise enough to anyone reading this how distressing it was for my wife to phone around other vets to come and help us by putting our beautiful boy to sleep as he was deteriorating by the hour as they would not help us. We are seeking independent advice from a vet mediation service but until then everyone needs to be aware how Vets4Pets Newbury failed our family and more importantly our beautiful boy in the worst possible way at the worst possible time, and we will never forgive or forget the pain they have caused. I urge anyone reading this to not use them as they will not only rip you off they will not care one bit about your pet.

Completely unskilled Vets probably minimal qualified, and clueless when it comes to rabbit care,…read morethese Vets killed my beloved bunny when in GI stasis was sent home with painkillers and no meds or treatment at all! I complaint and was ignored. I went to see another Vet who advised my bunny was in immediate need of intensive care otherwise he would die. I demanded these Vets to pull their finger and they performed a theatrical 30 minute gi stasis care in front of us which most likely they googled. Completely inept also showed to be unskilled when diagnosing inexistent ailments just for the sake of profiteering and submit my poorly weak and anorexic bunny still in Gi stasis meds to unsuitable unnecessary treatments. I managed to move my bunny to another Vet but they advised the condition had deteriorated and his stomach was dilated with gas - because the Vet never gave him necessary meds or admitted him to intensive care. These Vets should be stripped of their titles and closed down, by the looks of it I wasn't the only one affected with their negligence. It is disgraceful that authorities continue allowing these practices to exist jeopardising animal health and well-being. Shame on you PETS AT HOME for advertising these inept Vets!