Dr Cunningham made me feel right at ease, concerning the novacaine and teeth being pulled. Her…read morenurse crystal was great as well, explained everything thoroughly and also put me at ease. Thank you both for making it a good experience.

I had to get a tooth pulled and this experience was the best I could possibly hope for. The office…read morehad a wonderful relaxing vibe, the dentist was competent, and they got the entire thing done including sedation in exactly an hour, possibly a little less. No bruise from the IV despite my squirrely veins, not too much pain, clear written post-op instructions, and extremely nice staff. I hope never to have to get a tooth pulled again but these guys were amazing and I'd choose them again.

I went to the Fayetteville office & was treated by Dr. Sidney Bourgeois, DDS. From my first call to…read moreleaving post procedure, they were kind, helpful & professional! Due to my level of pain from my dental problem, they worked with me to find the best available appointment time. The procedure (extraction) seemed seamless and I was out and home quickly, much improved. Special thanks to all the staff who took such good care of me! Thank you!

So, you guys have heard of that phrase "you don't know a good thing until its gone," right? Well I…read moresortof experienced that this week... You see, usually I plan a visit upstate in the early spring - visit family/friends, get my teeth cleaned with my fav dentist, have my hair cut by my fav long-time stylist, visit Wegmans, etc - but b/c of scheduling conflicts I'm not going to be able to make the trip this month. Soooo seeing as how I was at my 6-month mark I made an appointment with a dentist in NYC. After I left the appointment all I could think about was Clay Dental Care, and how much I missed them! I've been going to CDC since I was a kid and in 20-something years I don't have a single complaint. Why are they so awesome? Here are a few reasons: - The Dr's, the hygienists, the assistants - all of them are seriously the nicest people. They've got hundreds of patients and each and every person in the building remembers my name, and always asks how my Hubs and life in NYC is, so nice! - The place is so clean and up-to-date too. This is a team of people who care about where they work and making patients comfortable. TV & magazines in the comfy waiting room, all of the exam rooms are decorated with items showing off each dr/hygienists personality, there's XM radio playing smooth tunes. - The staff is great about explaining everything they're doing and they take their time - whether it's xrays, getting rid of that tarter buildup or shinning everything up. - There's an assortment of toothpaste flavors available for your cleaning. Don't be ashamed to ask for bubble gum! :-) - Not only do I get a toothbrush when I'm done - but toothpaste and floss and sometimes mouth wash. Once I was given a tooth brushing timer, which I still use occasionally! Did you guys know you're supposed to brush for 2 minutes!? It's true. I really really missed CDC this week... my next cleaning should be in about 6 months and I'm going to start planning my trip upstate now. I'd absolutely travel 250+ miles to get my teeth checked here. For those in central NY looking for a dentist - consider giving Clay Dental Care a call. They are seriously the best!

Again a nightmare...the Auburn New York office. Manager and…read moreoffice staff rude and manager dressed in clothes that were filthy and smelled as though she was not washed and food smelled. Eating lunch at the front desk. I asked for an adjustment and was loudly addressed to the fact I was dismissed as a patient. She seemed to be really proud of the control she thought had in front of the one patient in the waiting room. Office smelled of fried food. Horrible presentation of a dental office, I left and was happy I did. I am familiar with dental offices, as I worked in the industry in the past and I am surprised due to many many health violations I witnessed they remain open. Disgusting.

Update: I have been paying partial payments monthly. I have done this because of the hassle that…read morewas caused by their faulty billing process. It was not for lack of funds. However, the insurance was still investigating the claim and I never received a final notice. Now they have sent me to collections for a very small amount. Class act.