I went for a basic cleaning to cover my year requirement. They seen that I had available money left on my dental coverage, so they forced me to get xrays since insurance would pay for it. I told them I did not want to do xrays. The dentist told me she would not do the cleaning without doing the xrays. She said she didn't know what the problem was since insurance was going to pay for it. I told her fine, but I am not paying for anything, so she better be sure insurance pays it. She literally traced my gumline and was finished. I told her I have had my teeth cleaned for 40 years and never has it been that easy. She handed me a mirror and told me if I could find plaque, she would remove it. She didn't even get between my teeth. The worst place ever. read more

This location has been a nightmare when it comes to emergencies. The first time the my child's bracket came off the tooth, one week after they put them on. The ortho was not available to place it back on. I explained that the wire was poking the lip and they suggested to call the nearest sister dental facility (family dental in another town). The other location stated they are unable to see my child because they "don't touch another ortho's work." I call this location back and they suggested to call another location because what she stated was true. It made no sense! My child waited for two weeks to get it fixed. Last night the bracket came off the tooth due to playing rough with a sibling (kids are kids ‍). I called them to have it put back and of course, they don't have the tool to place the bracket back on because why would they right? It's frustrating paying for such an expensive service and not being accessible when needed. Also, we're on our 2nd ortho because the first one just disappeared without warning and our new ortho had no idea about our child's treatment plan. I can never set an appointment with them while we are there because their system is constantly down. They have also guided us to a room and left inappropriate (adult shows) on their television for the 8yr old patient. I had to ask them to turn it off. Someone asked me where my child goes for their dental work and I told them to not come here. The experience this place offers really affects the business. read more

This office used to be ok, but has really gone downhill. My last appointment to have my teeth cleaned, I waited over 2 hours & was the last patient to leave. The dentist didn't fully clean my teeth & when I asked him to finish he said he would as "a courtesy". I had appointments for my children on 2/4/19, for teeth cleaning. Waited 1.5 hours before going into the back. They did xrays for 1 child & then left, we waited another 30 minutes before someone came to do cleaning & then my other child. I had appointments, but just like any other assembly line business they overbook & then fit in all the walk-ins. Time to find a new dentist office! read more

I had a really horrible experience here. I had a broken crown, and needed a replacement. I'm a good dental patient but these people had me WRITHING in pain. I had to pull their hands out of my mouth, and I DONT do that. The woman dentist is rude, unprofessional, and didn't have the time, patience, or attention span to answer my questions. I'm so mad I spent my money and time there. She refused to pull my "healthy tooth" but ended up being in pain after leaving, when I went there in no pain. I can't eat watermelon. She filed my tooth down so far the nerves are exposed. I came for a second opinion at Abbeville dentistry, and I will now need a root canal. Absolutely amazing. That dental experience was traumatic. So if that's what you're looking for I recommend them, but if not I would come to Abbeville Dentistry. Much more professional, experienced, and they have manners and seem to actually care about the wellbeing of their patients. read more

I just had a tooth extraction from thist location. I strongly recommend NOT using this dental office. Very unprofessional. One of the Doctors promised to prescribe me a LEGIT pain medication apon completing extraction inly to prescribe me TYLENOL thats right tylenol afterwards. What a joke. Stating thats all they can prescribe. I guess they'll say what ever they have to to get you in the chair and get your money. Very dishonest very unprofessional. Im now sitting at home with my 3 daughters trying to take care of them and im in pain out of my mind as the anastasia wares off and i just got a bottle of tylenol.. What a joke. Very disconnected incompationate dentist office. Iv never felf such lack of simpithy and just caring about their patient. DONT GO TO THIS DENTAL OFFICE if you have other options. Once they have your money you become just a nusense to them. Tylenol.. Haha what a joke. Just got a tooth ripped out of my head. Once they got your money this dentist could care less then less about you as they give me a bottle of tylenol and say BYE good luck with all that extreme post surgery pain you'll be experiencing. They dont care. They got they're dollors. Never felt such neglect and lack of simpithy. Avoid family or familia dental. Once they get paid your just an annoyance to them. Never experienced such lack of compassion and caring for the patients needs. read more