I was not super excited to visit any dentist after moving to Texas. It seems in my area they all…read morewant to do a consultation first then schedule again for a cleaning. For me, it's really hard to work around my husbands schedule and we have a 3yo and it a just us here so we don't have anyone to leave our son with. With COVID they are taking extra precautions which is a safe practice. I can appreciate the safety measure. When I arrived they took me back fairly quickly which was a nice surprise. I brought my last six months xrays as I can't afford to have xrays done every time, they did accept them and read them as well. Everything looked good Dr. Reese let me know, she checked my gums and implants and gave me some really good care instruction in my implants that I'd never heard before. I've only had them about two years. She did go on to let me know she thought they could squeeze my cleaning in during my current appointment which I was thrilled to learn. That makes it so much easier for my family than coming back again. Very grateful. My hygienist was super friendly but not in an awkward I need to make conversation with this patient kind of way. Very genuine and loved that! My only gripe... wish I could bring my young in' but I understand kiddos are kind of a niche specialty when it comes to dentistry :). They were able to recommend someone in Midland. Definitely will look forward to my next visit. Oh! And Ashley up front was wonderful too. Very helpful with quotes for other services. Thanks Dr. Reese!

This is by far the best dental practice I've been to! Dr. Reese and her staff are very nice and…read moreaccommodating, starting from the front desk all the to the back!! You can tell the she and her staff genuinely care about what's in the patient's best interest! I highly recommend coming here!

I went for a basic cleaning to cover my year requirement. They seen that I had available money left…read moreon my dental coverage, so they forced me to get xrays since insurance would pay for it. I told them I did not want to do xrays. The dentist told me she would not do the cleaning without doing the xrays. She said she didn't know what the problem was since insurance was going to pay for it. I told her fine, but I am not paying for anything, so she better be sure insurance pays it. She literally traced my gumline and was finished. I told her I have had my teeth cleaned for 40 years and never has it been that easy. She handed me a mirror and told me if I could find plaque, she would remove it. She didn't even get between my teeth. The worst place ever.

This location has been a nightmare when it comes to emergencies. The first time the my child's…read morebracket came off the tooth, one week after they put them on. The ortho was not available to place it back on. I explained that the wire was poking the lip and they suggested to call the nearest sister dental facility (family dental in another town). The other location stated they are unable to see my child because they "don't touch another ortho's work." I call this location back and they suggested to call another location because what she stated was true. It made no sense! My child waited for two weeks to get it fixed. Last night the bracket came off the tooth due to playing rough with a sibling (kids are kids ‍). I called them to have it put back and of course, they don't have the tool to place the bracket back on because why would they right? It's frustrating paying for such an expensive service and not being accessible when needed. Also, we're on our 2nd ortho because the first one just disappeared without warning and our new ortho had no idea about our child's treatment plan. I can never set an appointment with them while we are there because their system is constantly down. They have also guided us to a room and left inappropriate (adult shows) on their television for the 8yr old patient. I had to ask them to turn it off. Someone asked me where my child goes for their dental work and I told them to not come here. The experience this place offers really affects the business.

Can't get cleaning scheduled for several months-kinda defeats purpose of going to dentist. Got…read moreprice for work-paid in full-then got new bill for 4 times that-and could never get a call back to resolve.

Worst experience with dental office and dentist ever. Hopefully your insurance can recommend…read moresomewhere else so you don't have to have same experience I did.