Clinically: excellent, for adult and for teens/working with school system and IEP…read more Administrative: good people but understaffed. They have an online Patient Portal that I have not used that may help. Takes time and energy to get to a person.

Horrible all around. I had one APN change my appointment time without notice then they tried to…read morecharge me for a missed appointment. I had a receptionist tell me the wrong day for an appointment and there was no way to contact anyone after hours who could help. The after hours number I called told me I had the wrong number and had no clue what I was talking about. Did they pay me for my lost time? lol of course not, they don't care about their patients time. Every appointment starts late and with zero notification so you sit there wondering if there was another "mistake." Billing is horrible. They call you and say you owe money when the portal shows nothing is owed. Then after being caught up the portal stopped charging me until a -$75 balance was posted only to find out that was another mistake and I actually owed $105. Complete incompetency, find another provider.

If you want a place that feels like a true compassionate person is supporting you and your family…read more- this is it! I found a perfect fit for my Individual counseling needs- not only did I feel comfortable sharing my needs, but I found solutions with my therapist. I then had my son go to the child specialist that changed my child's relationship his thoughts and he was able to stop showing anxiety with OCD behaviors. I have referred my friends to Hopewell Springs too... as this place feels so comfortable, professional, and you can call and text your therapist to get immediate support too. This place has changed my families lives for the better.

Cash only, if you pay by CC they charge you more. Went to 4 sessions paid cash 3 times and cc 1…read moretime. Next to the last session I was 14 dollars short, wanted me to pay cc and charge me more. I already had my next appointment scheduled and we were also going to include my wife. I came alone and paid the 1 dollar plus the $175 and expressed my feelings. "After thinking how you couldn't trust me for 1 dollar how could I trust you with my feelings" FIRED

calming presence and validating. She's very sweet and is a good listener. I was nervous upon…read morestarting the appointment, but was pleasantly surprised at how caring she is. She is great.

Dr. Anderson is careful and thoughtful about your treatment plan and doesn't rush to prescribe…read moremedication. She gives the patient autonomy and is knowledgeable when answering questions.

I'm finally on the right medication and seeing a provider that actually cares after many painful…read moreyears of searching. I highly recommend psychiatrist Christina E.

Been seeing them for about a year after dealing with the dumpster fire that is McGuire Air Force…read morebase "mental health" office. I couldn't be more happy

Dr. Cohen has helped me immensely. I have seen other therapists in the past and it is a night and…read moreday difference in quality. He is compassionate but fair. He doesn't just tell you what you want to hear. He wants you to be your best self. He helps you uncover deep down where some of your behaviors and thoughts come from and how to change your way of thinking if those behaviors or thoughts are getting in your way. I am a happier and less stressed person because of Dr. Cohen.

I have never been to any other therapists, but I have friends who have and I hear nothing but…read morehorror stories. Dr. Larry has never produced any such stories for my best friend (who also sees him) and me. He's in his mid 40s, but comes off as young and hip (though not in the "trying too hard" sort of way.) If you feel like you need someone to talk with and you're a hip 20 something (in other words someone who is on this site, hence reading this), I strongly suggest checking him out. Oh, and he's unbelievably attentive. If he knows you're going through a crisis, he'll actually call you sometimes. For instance, I have a very important job interview this Thursday and I have a strong feeling I'm going to get a call from him Friday morning. It's how he rolls. Check him out!

There is no way to accurately describe how wonderful Dr. Cohen is and how she has helped us. She is…read morean 11 on a scale of 1 to 10. If you read nothing else in this review, please understand this - Dr. Cohen is THE reason I am still married today. Now, if you have stayed around for the rest of the story, here it goes. My wife and I have been married 20 years and have hot a very rough patch for the last few years. In my ignorance, I was just chugging along thinking everything was fine in life while my wife was suffering alone. I just chalked up her outbursts and "resting bitch voice" to hormones, or emotions, or just plain evilness (you name it and I assigned it as a reason for her being at fault). Our life had become one of casual interaction. A constant cycle of valleys and peaks where I just tried to get from one argument to the next with some happiness sprinkled in where I could find it. I never realized that I was emotionally neglecting my wife and that her actions were a cry for my attention rather than just nagging at me. I spent so much time seeking praise for my cooking, cleaning and laundry skills that I neglected the most important thing in my life - her. After the cycle finally erupted in "The Big One" last fall, it became apparent we needed outside help. My wife had heard of the Emotionally Focused Therapy (EFT) method of marriage counseling and wanted to specifically seek out a therapist that specialized in that technique. After searching through lists upon lists of names, we settled on Dr. Cohen. And since that first meeting in January, our lives and our perceptions have changed. She provided a warm, inviting setting and put us both at ease from the start. She is patient with us when we have trouble expressing what we are feeling inside. She celebrates our successes and helps us get back on track after any stumbles. Her level of caring and professionalism is above reproach. She was especially helpful when we had a major bump in the road recently as she squeezed me in on short-notice and helped me walk-through an incident that had occurred and threatened to derail our progress. She led me down the path of "guided discovery" to allow me to see how I could have better approached the situation and to see it from my wife's perspective. I cannot imagine having anyone else helping us rediscover our love for each other and teaching me specifically that we all deserve more in life than just "fine" and how to reach new heights in our relationship. Without a doubt, she has brought our marriage from the brink of divorce to a stable platform where my wife and I both feel real change has occurred. Arguments and distrust have become the exception instead of the norm, and no more words (if I only had a nickel for every time I said I'm sorry without really meaning it) and empty promises to try harder next time, but real change that you can see and feel. I will be the first to admit that I thought therapy and counseling was a waste of money and just a bunch of touchy, feely, uncomfortable conversations about "daddy issues" - boy was I wrong. I look forward to our meetings every other week. My wife and I have learned what we are really saying and meaning underneath our defenses. We have learned how to approach conversations and situations in ways that result in productive, honest conversations instead of immediate arguments. And as a bonus, the things she has taught us have not only strengthened our relationship but the one with our daughters as well. We highly recommend her to all of our family and friends...she is the absolute best in our book and if she can get make me admit I have feelings than she can work wonders with anyone!

THE ABSOLUTE WORST! When my son started here 6 years ago, we were happy with the psychiatrist…read moreand the therapist. As the years past, many doctors and therapists and office staff LEFT. Now I know why - I have been calling 856-512-8108 every day and leaving a message ON THE GENERAL MAILBOX because no one has ever answered the phone in over 5 weeks. I have called every day and sent emails as well. I guess you understand why we have decided to leave as well. Now all I want is a copy of all my son's records. Yeah right..... like that's ever going to happen. Disgusted..................

I've been going to Pinnacle for about two years now and it's been a positive experience. The…read moredoctors and therapist are amazing. They have great treatment plans! I would definitely recommend giving them a try!