I am so happy with my visit. The office was clean and well kept. The staff were friendly and…read moreaccommodating. The doctor was spot on and extremely friendly. She explained everything to me in detail and too k the time to go over several options. Highly recommend.

Dr Oates is very nice, very thorough and my surgery went well. PA Gerlach is very good at what he…read moredoes, sometimes very matter-of-fact which could be interpreted as abrupt, but he is not. The staff took good care of me, and I felt informed. I did not have the experience of the other review, my appointments were always on time. My only complaint really is that it took months to get seen to evaluate for surgery and it took a while to schedule the surgery. overall about 6 months from primary referral to surgery. I chose Dr. Oates because of his sports experience, it was important to me to return to my sports activities.

Chiropractor wasn't friendly. He pushed my head & neck down VERY hard and didn't even warn me. Now…read moreI feel like my vertebrae are compacted. He also didn't look at my wrist.

I've been treated here for two different lower back injuries. Both times, I'd called my physician,…read morewho recommended I take some NSAID's, which I'd already been doing for a few days, to little effect. And I'd avoided chiropractic care for my entire life. But, I now wanted to treat the problem, instead of the symptoms. And it worked! What a relief! My insurance reimbursed for the visits, though this was out of my network, so I only got half back. Who cares! My back is better!

amazing friendly wonderful doctor! not to mention his background...this guy has innovated partial…read moreknee replacement surgery!

Ever go to the doctor at the scheduled time and then have to wait 45 mins in the waiting room? I…read morehad a 9am appt. I got there at 9:12am. The receptionist said that they normally have a 10-15 min grace period and I pointed out I was within that. Then they REFUSED TO SEE ME BECAUSE I WAS 12 mins late!! Total lack of self awareness. I will never go there again.

Our son, experiencing leg pain, had been misdiagnosed by his school athletic trainer as having shin…read moresplints, and Dr. Hanesworth found that our son had a stress fracture. Dr. Hanesworth was thorough, kind, and knowledgeable. He diagnosed crutches, which immediately solved the pain problem. We live in Seattle, but we drive all the way to Mt. Vernon to see Dr. Hanesworth, because he is so terrific!

Well I'm a frequent flyer with this clinic (unfortunately). I've been banged up over the years and…read moreNorthSound has put me back together. I've developed a working relationship with Becky who is their most experienced therapist. She is very good at her job but her schedule can get full. There are several there who are completely capable as well as a cadre of capable assistants. If you're willing to put in the work they will help you there. They have a clean facility and sanitize everything throughout the day. Masks are required by the state so be prepared for that. It's not optimum but it is what it is.

They ran 30minutes late with no communication as to why. The therapist was ok, a bit distracted…read more But I think the biggest disappointment was the conversation I overhead at the front desk. "Look at these patients with Medicare, I'm not calling them. How annoying". Ummmm, excuse me? First of all most elderly are on Medicare, and are in high need of adjunct physical therapy. Secons, talking like this in front of other clients is extremely unprofessional. I will be sharing this feedback with my primary care Dr as well. I hope the facility takes this as an opportunity to facilitate a learning experience and some retraining on professionalism.

Infuriating to deal with. I injured my knee months ago, and after getting my MRI, I had to wait a…read moremonth and a half to hear back from the orthopedic surgeon just for him to tell me there's nothing wrong with me and I'm okay to just go back to what I've been doing. When I told him I am still in a lot of pain and having instability in my knee, his response was "well, I don't know what to do, so hopefully I don't have to see you in here" so now I'm five months into this injury, in a ton of pain, and nowhere closer to being treated. I would avoid Peacehealth at all costs. This isn't the first bad experience I've had, and everyone else I know who has gone there has had similar experiences. Quality of care is an afterthought.

Very disappointed in the care I received here at this clinic. My provider's name was Dr…read more Kolodychuk. I've been dealing with excruciating right hip pain and have nearly gone to the ER several times as a result. I had read the radiology reports of my MRI and X-rays and have been told that I have degenerative issues, moderate osteoarthrosis with osteophytes. I am 49 years old. I have limited extension as a result and am often awakened at night with significant pain that doesn't allow me to easily get back to sleep. My quality of life is greatly diminished as I am unable to walk for long period of time or exercise. The MD didn't offer any other advice that what I am able to read on-line, nor could he provide a prognosis given my age and condition. He then dismissed my concerns about my condition by stating "he has no crystal ball" and muttering things about Putin starting the War with Ukraine and how if someone would have asked him last year about him starting a war, he wouldn't believe it. I'm not sure how this was related to my hip issue, but again I felt dismissed. He then said he could refer me to PT if I wanted it, but I already have a referral and was coming to him for more specific information and a potential prognosis. He ended by telling me to stay in shape and keep my weight down, which is a bit insulting and even unrealistic given the level of pain I have been in recently. I have trouble getting up to the toilet and back at night and even repositioning in bed can be painful for me. He also asked with curiosity about why I was on disability and when I mentioned it was due to a mental illness, he became short essentially silencing me. It's providers like these that give me little hope of regaining a quality of life and living without pain. I know I am younger than probably a lot of his patients, but I didn't feel taken seriously at all and I am now left to seek a second opinion elsewhere. This is all depressing and far too common anymore. When pain and hip issues are disrupting exercise and quality of life this exacerbates depression and makes it difficult to maintain one's optimal health. This can, overtime, cause other health conditions to manifest. I often feel like giving up, but I will continue to seek help elsewhere and hope the next provider treats me more seriously. My mental health that I feel he dismissed actually does make a difference in maintaining health and well being. It contributes to the motivation and stamina needed to obtain care and follow through with exercise. I just felt he didn't take the opportunity to see the whole picture and treat me holistically. That is what is often missing in our healthcare system... We need providers that can step back and see the whole picture and how systems are interrelated. My hip is one issue, but it's effecting my mental health and my quality of life. Oh well. I am persistent when it comes to advocating for my health. This is just one person's experience. It is what it is and I can only write about my own personal interaction with him.

I saw Dr. Matheson today for knee pain ( arthritis in my knees). I quite liked her, she smiled,…read moredid an examination and explained everything as she went. she chose a medication that was expensive but seemed to do the trick for me. how long it will last I don't know and am not sure I could afford too many treatments. she was very pleasant and has made a phone appointment with me for six weeks. I am very happy I got in to see her. my knees feel better. she did not recommend surgery at this time. apparently you cannot book in the future when you are doing pretty well today . thank you Dr. Mathis for giving me so much of your time today I felt good about seeing you . Fran Cooperman-Pfaff

I have now had two separate injuries that I ended up at rebalance for. The time it was for my…read moreshoulder, I waited almost to years to see Dr Zorzor to get surgery on it. Then finally I get to see him, he walks in the room says hes not going to do surgery on it, I say so you are telling me I won't be able to work? Im right handed and my shoulder was keeping me from being able to do much. He said i didn't say that and left the room. ( I did get surgery but needed to go to the mainland) Then recently I saw Dr DuPreez who put a bunch of incorrect information on his report, stating I said the opposite of what i told him. I've repeatedly ask for it to be corrected but have been ignored

Dealing with this "Doctor" has been a complete waste of our time and money. Our insurance requested…read morea peer to peer phone call to discuss the planned procedure, and this so called Doctor refused to do this, and this was after making two trips to Mt. Vernon, and getting an MRI there. At this point my wife asked that the MRI info be sent to her primary care provider, but instead the sent it to a random doctor at the Seattle UW hospital. You're results may vary, but our experience was dismal at best.

I had a sprained ankle. I hurt it at work. Sandeep was my physiotherapist he is so professional. He…read morereally Cares for his patients. very knowledgeable and helpful and kind. The staff working there are really kind and always willing to help you. Excellent service. I would recommend Sandeep and the staff to everyone. Brenda

Excellent, knowledgeable, kind, responsive to every need! Clear with instructions and best of…read moreall, the patient is improving rapidly with the excellent care.

Terrible experience at billing. I wish I could put " 0 or minus star" after dealing with Billing…read moreDept. They do not want to review the bill at all. I visited this clinic in October twice since the young doc could not do I/D at first visit, I had to come back again. Tri care supposed to cover 100% for these visits as my coverage. I got billed couple hundreds dollars for one of the visits. I called Tri-care, and was told that skagit used wrong code, so they need to use correct one to submit the bill again. When I asked the lady from Tricare , she could not tell me the code, Skagit needs to call Tri-care if they have a question. I called Skagit 360-814-7575, the young lady who talked to me at 1134 am on Dec 15, 2025 told me that they did not use wrong code and I need to check my insurance for coverage, if it's wrong code, "I" need to call Tri-care and get the correct billing code to tell her because it's MY responsibility to correct the billing. I am a patient, I am not working for billing at Skagit nor Tri-care. When I asked her to call Tricare to figure out what was wrong, She said, "Skagit will not call insurance company, we already communicated with insurance company. You are responsible for this billing. " She told me to have Tricare contact Skagit or get the billing code by myself. I explained to her the staffs from Tricare cannot make outgoing call directly, but she kept saying no. I am sure they do billing hundreds everyday. Human make mistakes , but how she knows she is not wrong 100% for sure? I was refused to request for the review the bill , not willing to call insurance company. Tri-care staffs I called cannot make outgoing calls. If Skagit cannot help to solve this problem. Who would help? Basically, if they use wrong billing code, patients need to shut up and pay the whole bill?????

I had to go to urgent care for some confusing symptoms and had a really great experience. The staff…read morewere thorough and kind, without exception. I felt silly because it turned out not to be anything serious, but was treated with empathy, got good answers and left feeling reassured. Lisa Kohler was especially thoughtful, and I appreciated the quick follow up with a phone call to explain my lab results to me.