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    Family Cleaners

    4.8 (4 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Family Cleaners

    Custom tailoring

    Embroidery

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    Bethany’s Alterations and Sewing

    Bethany’s Alterations and Sewing

    4.0
    (5 reviews)

    Bethany did an excellent job on two dresses that required alterations…read more The dresses were ready when promised. I found her very easy to work with.

    If I was able to give 0 stars I would. I am not even one to write reviews good, bad or indifferent…read more I reached out Bethany today 7/29/26 for alterations on a bridesmaids dress.We made an appointment rather quickly and she was close to my home. I had alterations done one time ever in my life and had no clue what reasonable pricing was. She quoted me $205 for a hem/steaming And adding a clasp: After I left I felt it was too much. I asked around and even talked to another highly recommended seamstress All of this within 30 minutes of me leaving her. I messaged her told her my concerns and she offered to lower the price by removing things I needed done. I explained I would never ask a business to adjust their pricing for me I would just like to go elsewhere. She lowered it to $160 but I lost the clasp and she wouldn't adjust the sash. I reluctantly said ok but afterwards I decided to cancel all together and collect my deposit back. Once I asked for my deposit she then told me deposits are not refundable and that the alterations were this price because of the rush. I needed to have back in 3 weeks. I explained none of this was explained before I raised concerns and you cannot just add policies as you go. Ready for where it got really bad?!? Buckle up! She had her husband of speaker phone talking to her indirectly about me. Saying that I am a terrible person that she needs to give me my money back and get me out of there. ( please give me my money so I can leave) He kept repeating that I was troubled and saying I feel really bad for her (me) and that she is a terrible person. Then proceeded to say that I was desperate for money that I needed my $100 back. Keep in mind she had my dress for less than an hour. He seems like a narcissist to be quite honest but I'm not a therapist! finally time to get my dollars back, the $105 I handed her in cash. AGAIN less than an hour before I was verbally abused by her husband on speaker phone.. She told me she had to Venmo me because she did not have it. Ma'am what even happen in that hour you don't have my cash. Asked me to come back in an hour and I said absolutely not... Venmo and don't even try to dispute it. I can't speak on her actual work but customer service 0/10 do not recommend. she will have her husband verbally abuse you.

    Family Cleaners - sewingalterations - Updated August 2026

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