Dr Goetz is amazing!!! He is such a kind man, and he really helped me so much!!! I've been to a…read morediff therapist before & I felt like I could do the same thing that she did. But, Dr Goetz is SO smart and was able to provide me with tangible suggestions and advice that I am so extremely grateful for. In fact, friends and family members of mine know how highly I think of him & have seen the positive changes I've made in my life (and he is a big part of that), so many of them have asked me to call and see if they could go see him or to ask if he has a referral for someone where they live. I highly recommend considering going to see him! THANK YOU DR GOETZ!!!!!:)

** UPDATED 3/18/25 ** I had been seeing Ashley McNair at Banyan tree up until about 6 months ago…read more I've spent over $10k in 3 years here getting therapy. Over the last several sessions I had I felt a very unwelcoming demeanor from Ashley. Calls started with awkward silence while she was shuffling through papers in the background, no smile, very much an "I don't want to be here" attitude. On my last scheduled session on 9/4/24 I was logged in at 4:28 and waiting in the lobby. I called the office at 4:45 to inquire and was told I would get a call back. At 4:50 I received an email from Ashley stating that I did not show to the appointment and per policy I would still be charged the full amount. Historically the once or twice this situation has happened, she would have called me to check in however this time was different for whatever reason. I challenged this and ultimately I was not charged for that visit and was told she would need to speak to the Director before I could make another appointment.. but still if you knew I was still within the 1 hour time window that you intended on still charing me for and you knew I was trying to reach out why would you not call to use what was left of the session that I was being forced to pay for? The director left me a voicemail a few days later basically saying there was no issue and that I could make another appointment. I was waiting in the lobby and called the front desk.. there was nothing more I could have done. To this day there has been ZERO follow-up by Ashley or anyone at Banyan tree to see how I am doing or if I still needed therapy. This is very unethical behavior especially from a client who's paid you over $10k. At one point Ashley left banyan tree for a year and I asked on my last session for a referral and also via email. Both times it was never addressed, I was left without a therapist for over a year until Ashley returned. I still may file a compliant with the state licensing board over this. There have been many times where I carried a balance due to financial issues but ultimately all invoices were paid. I've always paid $130+ per session for a therapist that does not have her own license or very many years of experience. It's very disappointing to be in this position of needing therapy but feeling as though your therapist has given up on you or does not want to see you anymore. * 3/18/25 UPDATE * -- I received a phone call today from Kristi Gilleland, Director and Supervisor for Ashley McNair, my therapist in regards to this review. Despite me having specific dates listed in this review Kristi had no notes of the attempted therapy session on 9/4/24 nor the voicemail she left me on 9/6/24. I offered to forward a copy of the voicemail and email exchange and was told that was not necessary that she believed me. She went on to tell me that this review was "inflammatory" and a "Defamation of Character" to Ashley and to let me know that I would never be able to continue therapy with Ashley again and to question why I waited 6 months to write my review. I waited 6 months to let things settle down in my mind in order to write a level headed review and to give Ashley or someone at the Banyan Tree to reach out to see how I was doing as any therapist has an obligation to do, which ultimately never happened. I was also told this review somehow violates confidentiality because it includes my therapist's name and my name which doesn't make sense. Kristi did mention that they previously discovered an issue in the SimplePractice system that ultimately led to my missed session due to a systematic issue. She provided no explanation as to why Ashley had not called me during the hour they attempted to bill me for instead of emailing back and forth which would have avoided this situation completely. In the end I was asked to consider deleting and/or rewording this review. The more I had time to process what was said after the call today the more upset I was, after already feeling as though my therapist gave up on me, which is the worst thing a client could feel.

Great therapists and a great atmosphere. I learned a lot and it really changed my life.read more

Okay, I wrote a more in depth review and it got hidden, or filtered. I worked with Larry Walton…read morehere. I wasn't suffering from addiction but PTSD. The way that PTSD should be treated and the way that addiction is frequently treated are completely different. Treatments that are generally considered prudent for addiction can compound the trauma and create a serious suicide risk for someone who has PTSD. Indecently, the diagnosis of PTSD had been made by an MD prior to him. He is a social worker with a two year degree. Despite that he began treating addiction without my consent. When I asked him to stop he didn't. I never saw him again, but my family still works with him. He continues to give them advice that would only be appropriate for addiction and is counter productive for PTSD. The effect of that is that I have withdrawn from them for my own health reasons. Despite being confronted and having this explained to him by a psychologist with a four year degree he refuses to correct his mistakes. This is not professional behavior.

Simply the best. She helped me untangle my past and cope far more effectively with my present…read more Best therapist I saw and the last one I needed to see as she really and truly helped heal me from PTSD related to my childhood