Lots of space... lack of appeal... missing/empty shops, could use music, food court could…read moredefinitely use a larger variety. Maurice with the only friendly customer service... Give it 3.5 .. not their fault that outdoor stores are built around the mall. That sux.. Decent for a place without a crowd.

Mall management is a joke they post a cosplay contest and yet my son can't be inside when he's in…read morecostume yet there's a few people in costume. NEXT TIME WORD YOUR DAMN FLYER CORRECTLY

Bryant in electronics is a godsend. Thank you, Bryant, for…read moresharing your expertise! No one else seemed able to contribute

A few supplies and I checked out the parking area to consider it for tonight's overnight. There was…read moreone other RV but it seemed a bit loud. Instead, I drove down the road to the Cracker Barrel. Inside the store, well stocked and tidy. The restrooms at the front were being cleaned and were closed off for at least 15 minutes. I don't know if that's a normal thing but at 7:00 pm, the store was quite busy. [Review 21060 overall - 108 in New Mexico - 23 of 2024.]

I've been going to the Gallup JCPenney Hair Salon for several years and my hair stylist is Toni…read more She's great in the fact that she'll listen to me and work with me and make helpful suggestions. I leave the salon satisfied with the service. I've recently moved away from Gallup. but I'll still make a special trip back to see Toni to do my hair. Gigi M.

Terrible. Visited with my father to buy a suit for my mother's funeral. This was the closest place…read morethat we could think of. My father uses a wheelchair. Upon entering, there was no button to push for the doors to open so we had to fight with the doors while trying to push him in or have someone hold the door for us. The aisles were NARROW for someone in a wheelchair. We needed help with getting his measurements but there was no one around. One guy saw us and knew we were shopping but didn't offer assistance. We went into their teeny, tiny fitting room which was not easy for someone in a wheelchair to use- it was a struggle. I asked if there was maybe another fitting room around and was told that that was the only one. There are no hooks inside the fitting room to hang your selections either. I expected it to be like the JCP in Flagstaff but it wasn't. I love JCP too.

Never shop here. If you are unsatisfied with any product they will not offer money back or store…read morecredit without receipt. They even had a receipt, their copy. But that wasn't good enough.

I placed an order on Friday March 23rd. Their website indicates an item WILL ship within 2-3…read morebusiness days for processing. They didn't call me until the following Friday March 30th to let me know an item was out of stock and that is when they shipped my remaining items, 5 business days later. In my order notes I indicated I needed it by the 30th and paid for priority shipping. They also advised me I'd have to pay for shipping again when the item is back in stock. I asked if they would refund the shipping since it took longer than promised. The manager Diane indicated she was ok with losing a customer over $7.00. It is really principle and good customer service. I've spent hundreds with them and was likely to spend thousands more when I start using precious metal, I like to support smaller businesses, but not them. I'll go back to Rio.

I purchased a vehicle cargo rack on 10/27/25 in Gallup, N.M. I requested a Military Discount, with…read more proper ID, and was denied the discount. The rack was almost $200. It would have been nice to get the discount considering their main internet page states a discount is offered daily. Apparently they only offer a discount on Veterans Day and Fourth of July. It's the ol' bait and switch. Veterans beware.

Yes, service was excellent and fast, courteous, well trained, professional cashier attendance that…read morehelp me to my every need and had well so suggestions to my liking and may I add their well dress too and pleasant to the eyes! Overall was beautiful

This pawn shop is located in the mall next to JCPenney's. It's a small store with several cases of…read morejewelry and a few other things. Interestingly, the jewelry they have is fairly nice, but pricey. I got a few things here because they did really appeal to me, but I thought they cost too much. I wish people would review the pawn shops more, and that they would give the hours, so that someone who wants to shop at them can get a decent review on yelp.