They had what I needed, and I called multiple stores and they were very helpful. I traveled 30…read moreminutes to get it.

Very knowledgeable staff. They always seem to have what I want. And if you like fine knives they…read morecertainly have a great selection.

Staff is always helpful, knowledgeable and kind. They have nearly everything you could possibly…read moreneed from gifts, lawn care, farm items and gardening as well as boots and clothes! If you can't find it just ask, someone can help and even point you to the best choice!

Has everything you need for planting. It does need more veggies and herbs, but it has all the fruit…read moretrees one could want

I like five below because they have a lot of different variety of stuff that are useful and cheap…read more My main complaint is that it is usually a bit disorganized in here which makes it harder to locate items. The workers are usually really nice though and willing to help me find an item. I've bought a lot of stuff from here at a cheaper price than I might've elsewhere

It is a place where all peoples meet! Low prices bring everyone to the table!…read moreMost everything on the store is below $5, but if it is not, they will let you know. I have only seen a $10 Below sign, so I don't think anything is above that price. This is a great place for :cookbooks, cell phone accessories, gifts, speakers, headphones, toys, make-up, etc. All prices are marked, and they have lots of choices. It is agreat store to just come by and look through, because you will invariably see something and say, "This is cool; I can use that!" They also have hands-free deivices for $5 bucks! I bought one, and it is 5x better than the $20 one that I bought at Best Buy! That one mounted in the heater vent, and overheated my phone in the middle of an Uber ride! Not good!!! It mounts on the windoww, and iis working fine! Get you some!!

The folks at this store are all very knowledgeable and courteous, it's a pleasure to shop there.read more

Ace carried wheelbarrow wedges we needed to fix our wheelbarrow. Lowes and Home depot did not carry…read morethem.I want to Thank Wanda for her help.She knew where to find things I watched her be approached by several customers and she assisted them..she knew where everything in the store was.Very impressed.I have to say you can't find a Wanda in Lowes or Home depot

I urgently needed a pentair sand filter to replace mine that had sprung a leak. Unfortunately it…read morehappened while I was out of town. So upon calling the two closest pool supply stores one had to order it and the other who had it in stock had an employee who was clueless and a smug manager. So I called Tamara at Backyard Water and I had everything I needed, along with a discount, by the afternoon. We had ordered 2 short on the sand so she made it up to me for a true display of great customer service. I'll never step in Pinch a Penny again as this was not the first time that I had a bad experience there. I'll be glad to drive totally across town in order to deal with quality customer service driven people like Tamara at Backyard Water pool supplies.

My new pool store. Beats all others hands down. Very helpful and friendly. Prices reasonable.read more

Great People to work with. Extremely knowledgeable about different products ( granite, marble,…read morequartz) how to maintain them and what would be the best for your family as this is a long term investment.

The staff is very knowledgeable and amazing to work with. They will answer all of your questions,…read moregive you great suggestions and make your project dreams come true! You are guaranteed to have a fun experience working with such great people.

I came into the store and ordered a mattress a week ago. I was ASSURED multiple times that the…read moremattress would arrive in 4-7 days at most. However, online my tracking information says it will arrive in TWO MONTHS! I promptly called the manager and she said she would get back to me about when it will be delivered. It has been a WEEK and no call back, when I try to call the store no one answers. The manager kept telling me to wait for a tracking email but it's been a week and I still haven't gotten one. Worst experience I've ever had simply trying to buy a mattress.

DO NOT USE THIS STORE. Don't waste your money, buy from anywhere else!…read more 1) Staff at store do not know what is "available" to sell, items go on back order and the consumer isn't told until days or weeks later. 2) Delivery is handled by independent contractors out of their warehouse in Jacksonville. They only give you the delivery time frame the day before the delivery around 6pm. 3) This store and their warehouse are separate entities and do not communicate with each other. They cannot help customers appropriately and blame the issue on the other side. 4) Sale staff and Management at the store are unprofessional and unwilling to take responsibility for issues that arise. Everything is always someone else's fault. My story: I purchased 3 beds, one for each of my kids and one for myself and my wife. They scheduled the delivery for my kids beds 7 days from when I purchased them and 14 days for my bed. But they weren't able to give me a time frame until the day prior to delivery (at 6pm). My kids beds were scheduled to be delivered between 3-5pm but the truck didn't show up till almost 6:30pm. My bed ended up being on "indefinite" back order, but I wasn't told about it until a week after I made the purchase. I had to go back to the store and choose another one. The day before delivery, I get told the time is 11am. Both my wife and I work and we couldn't do 11am, we called the store and were assured that the time was changed to 3pm. The truck arrived at my house around 11am and when no one was home, they loaded the bed back up and left. I called the store to complain and was told that the warehouse are independent contractors and the store can't really do anything to fix it or have it delivered today. The manager claimed the issues weren't his fault or his employees and that the bed manufacturer was to blame for the back order and the warehouse was to blame for the delivery method/issues. He then stated I would have to wait to have the bed delivered whenever the warehouse was able to deliver it.

Very helpful and knowledgeable staff. Always going the extra mile in service and always in productsread more