I've used Top Hat for over 3 years, both for dry cleaning and laundry of large garments. They…read moreprovide excellent, timely service with a friendly smile. While they do have you sign a receipt with a limited release for laundry of large garments, this is pretty standard for professional laundry service of large garments, in my experience. They've laundered several of my comforters and I have no complaints. :)

Don't take your clothes here for cleaning. They do NOT deliver quickly or even when they say they…read morewill. Customer service is abhorrent. No one answers the phone and they don't call back when you leave a message. If you take your clothes here, make sure you give them at least a week. Gone are the days of "in by 9 out by 5".

Unreliable. They have completely missed my pick up window several times. The chat help is not…read morehelpful. They will say driver is running late momentarily hours after a pick up window. Incredibly unreliable in Dallas.

Do not USEEEEE!!!! They took my clothes and then disappeared!!! When the delivery never showed up I…read morestarted googling the company and realized they are horribleeee. They legit legit my clothes and disappeared!! No customer service ever answered me. RUNAWAYYY

I have used them for years and I'm very happy with them. They are enthusiastic and kind…read more They have never ruined or lost my clothes. How many places can you say that about?

The staff here is very friendly and the drive-thru drop-off and pick-up is super convenient…read more However, the prices are high and my clothes have come back several times with a cigarette smoke type of smell. I've continued to use HK's for convenience (it's also very close to my home), but I'm trying someplace new to compare and contrast my experience here. I may be back someday, but it's definitely a mixed bag!

I don't understand how they charged me separately for an entire suit but the other suit the just…read morecharged as one. They also damaged my black suit jacket. It looks like bleach is on it. So, I don't think I will be going back. I am disappointed with the quality of work. Their customer service is good but how my suit looks now that I was planning to wear this weekend has set me back!

From the owner: Expert garment care. Professional dry cleaner using organic chemical. Clean sneakers, hats and…read moreleather. Preserve wedding gowns and freshen up your bedding.

I took my husband's suit to have it altered to fit my son for homecoming. they did nothing. I went…read moreback asking for them to redo it and they showed me the first alteration that my husband has done as their own! refused to return my money or fix

Same day service. Very friendly and the price was not out of control by any means. Going back again!read more