I got to experience a stubbornly stupid landlord lady, that scored a 10 on the richter scale of…read moredumb. She was basically in denial that our water system wasn't working. The system would go down and we wouldn't have water for 24-48 hours MULTIPLE times a week and despite videos sent over, this went on for three months and her responses were nasty like this problem was our fault. So after explaining everything to my co-workers whom surprisingly have gone through variations of this BS from their landlords (finding a good landlord on St. Thomas is hard), they told me to go here and get the cistern water tested to break out of our lease and report her to the department of health, which they have had to do. This process was surprisingly easy. All you do is call, set up an appointment, a tester will come for $65 and get a sample and you find out that there are all types of horrid things in your cistern (like feces and bacteria), especially if the cistern isn't being maintained which we had never seen our landlord drag her lazy bum over to do anything. You'll get the results in a few days and call to go over of what is found. The only thing that I didn't like is that we had to wait for testing because there is apparently a season during the summer time of when the analyst that examines the sample isn't in much. The building that the office is in is on the 2nd floor, it looks like it is from the sign that is on the first floor and I wandered all around the property looking for an entrance but its a stairwell on the right hand side of the parking lot. Keep this place in the pocket if your landlord goes down that retard road, which is where our landlord lady went. I would actually insist on testing upon moving into any new rental on this island. #St.Thomas #USVI