Excellent service Just moved from ct toPR best service…read moreHighly recommend them Everything was perfect

Honestly, I would give zero stars if it were possible. Paid over $2,000 to move a few of Mom's…read moretreasured things to Puerto Rico. The movers destroyed more than $4,000 including an antique vanity (irreplaceable!!!) and the insurance only covered $1,400, not the $2,000 we had in coverage. The delivery driver just said it was not his fault. Did not care at all. Use this company only if you want your stuff destroyed.

This is a service for do it yourself. You pack and they will take a container so you or people who…read moreyou contract to help put all you packed households will go in. Next day they pick up the container and ship to where ever you need it. Moving nationally or over seas is a very big expense, so using u pack saved us a bunch of money. The service from the people of u pack was excellent. Very good communication with the process.

I gave the 4stars only because every women I had to speak to were mostly likely not professional…read morebesides Summer. There drivers of pick up and drop off were very professional and accurate of the time of being there. However, yes I use them again. There app of following your stuff was not accurate I'm not sure if it's because it's was coming from P.R. however once it hit florida port Florida port didn't want to release my items and ABF couldn't give me a reason cause that's how they contract with Florida Port. All my furniture and items were recieved the same way I packed them!! Oh must not forget I brought locks and one of the holes to put my locks in were not the same size as the other lock so one locked fit perfectly and the other lock went in half way.

Muy buen trabajo hicieron los muchachos que hicieron la mudanza y en un corto tiempo. Gracias por…read moresu ayuda y por su profesionalidad. Highly recommend.

My experience with this company was terrible. First, they were a day late for the pack out. They…read morewere to arrive on a Wednesday at 9am but they called me Wednesday at 9am to say they could not make it until Thursday. I had already arranged my schedule to be present on Wednesday for the move so it was tough to reschedule at the last minute. Then, about $10K of jewelry went missing. I had forgotten about the items in my jewelry box and when it arrived in IL, they were missing but everything else of no value was there. The box was not tampered with in transit. In addition, we had severe damages to our stuff the was not dismantled or packed properly. The packing tea had to be aware of the fact that they broke our bed frame while taking it apart because the damage to every piece was severve to the point that the bed cannot be repaired. I would not recommend this company. If you do use them, be warned.

I DO NOT recommend this moving company. We had very expensive items stolen from our moving (Special…read moreedition brand new adult mountain bike and scooter, along with others), they vanished without a trace. When we contacted the company through Mrs. Erika Del Valle several times we where told different stories and the last one being they where lost in the warehouse??? Now they are trying to wash their hands regarding the mishandling of our valuables, so to try to avoid legal action against them or an insurance claim. I WOULD NOT RECOMMEND THIS COMPANY AT ALL.

By virtue of my 25-year military career, I have gone thru 14 different moves and I am no stranger…read moreto moving households. On the 2nd wk of August 2018 I contacted Garcia Trucking Service Incorporated to move my brother's belongings from his apartment (Condominium Parque de Loyola, Jesus T. Pineiro Avenue #500, San Juan, PR) to storage or a local address in San Juan. They send an agent to do estimate/quote. At the time of the estimate we still did not know were my brother was going to move. On 29 August 2018 we received an estimate/quote to move from his apartment to storage (as of that day my brother had not yet found a place to live). The estimate for moving 3,000 pounds was $1873.20. On 30 August 2018 we set the date for the move to storage for 4 September 2018. Note that my brother found an apartment to move into and signed the lease in the late afternoon of 31 August 2018 (that is, a day after setting his move pick up date). The movers came as scheduled on 4 September 2018. By this time we had advised the moving company that the move was from Condominium Parque de Loyola to Condominium Segovia (my brother's new address) and NOT to storage. The crew began packing my brother's belongings and we noted that they were leaving articles unpacked. For example, we noted that they did not pack all the kitchen cabinets and removed items from a wall unit and took the unit leaving the items on the floor. I asked the crew leader about why these items were being left and he responded that he had been told by dispatch that the move was a 2,000 pound move and that therefore he did not bring enough boxes and paper to pack more than 2,000 pounds. By this time is early afternoon & the crew has finished taking way the 2,000 pounds and started to pressure me to sign the work order and submit payment. In view of the 3,000 vs 2,000 pound difference between the quote/estimate and the crew leader's statement, I called the Garcia Trucking main office who informed me that the move was a 2,000 pound move. I protested to no avail. At this time it is mid afternoon and the crew pressure on me has reached peak levels with them telling me they had to go because the home owner association rules in my brother's new apartment did not allow moves after 5PM. Faced with this pressure and the refusal by the crew leader to move the remaining 1/3 of my brother's belongings I was forced to sign the work order and pay the bill. As a result, I was forced to move the left behind 1/3 of my brother's belongings by myself (note that my brother is disabled and could not help). After the move I kept trying to get Garcia Trucking to assume responsibility to no avail. On 14 September 2018 (10 DAYS AFTER THE MOVE) I received email from Garcia Trucking that included a letter dated 29 August 2018 that, according to the company, was handed to me in person on 30 August 2018 by the crew. This letter is another estimate/quote that I had never seen before in which the theme is not pick up and storage but rather pick up and deliver to my brother's new address. This belated after-the-fact new estimate/quote is dated 2 days before we knew were my brother would be moving. Also, it contained no estimated weight at all. In summary: 1. Garcia Trucking reduced the estimated pounds of my brother's household goods from 3,000 to 2,000 pounds without informing me with me finding out on the actual date of my brother's move on 4 September 2018. The pick and storage quote is the same as the pick and deliver quote ($1,873.20) but pick and deliver quote has not estimated weight. 2. Garcia Trucking accused me of receiving a letter delivered by hand that was never received by me (until emailed to me on 14 September 2018 after the fact) that was dated 29 August 2018 with my brother's delivery address which we did not have until the afternoon of 30 August 2018 (that is 2 days after the dated letter). Furthermore, this new letter contained no quoted estimate of the pounds to be picked up at the original address and delivered to my brother's new address). 3. There is a total of 3 letters received by me regarding my brother's move: my mother's household goods move dated 27 August, my brother's household goods pick up and storage letter (3,000 pounds for $1873.20 dated 29 August, and my brother's household goods pick up and deliver to new address also dated 29 August (no pound estimate for $1873.20 and dated 2 days prior to us knowing my brother's delivery address). As you can see, Garcia Trucking was misleading (regarding the pounds of my brother's household goods) and clearly falsified a second letter for delivery of his household goods dated 2 days prior to us knowing the delivery address. DO NOT EVER hire Garcia Trucking Service for any moves in Puerto Rico!!! Sincerely; RM

Customer service is despicable, in particular there is very poor management communication.....in…read moretheir view customers do not come first. Look elsewhere.

Bob Lynch Movers is a total rip off! Mr Lynch charged me $1,000 to rent a crane to take a 20 foot…read moreshipping container off a truck and he quoted a price of $1,460 to strip the container. When I enquired why it was so much to empty the container, he said I should pay $730, so he was robbing me by doubling the price! I was able to find a company by the name of Desmond Movers to do the same job of stripping the container for only $250. Bob Lynch Movers is dishonest, a total rip off and unreliable. It was both difficult and confusing dealing with them to coordinate the arrival of my container that was coming from NY. I would never recommend nor use their services again. Use DESMOND MOVERS instead +1 (340) 473-7086

This episode is from dealing with their St. Croix office:…read more One of their drivers broke a light fixture at our business. He told us he would take care of it. After not hearing back from him or the company for some time we bought the parts and hired someone for the repairs ourselves. We mailed the bill to the St. Croix office. Nothing happens. We call weeks later and they claim that they never received it. I explain what happened and Sandra pretends to care and wants to help me resolve this. I email her the bill and she never looks at it. I follow up by phone and she ensures me she will cut a check hat Friday. I wait for one week to receive it by mail. When I don't, I call once again. A co worker tells me Sandra is off island. She does not know when she will return. When asked about the check, she states Sandra cut it, but did not mail it. She does not know where Sandra left the check for me. Weeks later I finally get a hold of Sandra. I tell her I will pick up my check from here myself. I show up at their location. No check, Sandra has to fill it out first. Long, frustrating story short: Go with someone else!