If I could give 0 stars I would!!
Do yourself a favor and don't even bother using this company! Elayne is definitely not a business woman. She is not trustworthy. She cashed the check and then we heard nothing from her for months! Every time we inquired as to when our father's stone would be installed, we were told over and over, "its not in yet." Then after months of this and threating to call a lawyer, we were finally told that the engraver messed up the stone and a new one would need to be ordered! That was 6 months ago!!! I called Elayne again today and she told me that the stone has still not arrived. I called the cemetery to see if there was anything they could do but due to the fact that Family Legacy is a 3rd party supplier, they could only say that it should not be taking this long for a headstone to come in. They stated they have had supply issues, but not like we are experiencing. Family Legacy is a fraud!!!
I hope everyone that looks at this review, reads it and goes with a reputable headstone company because Family Legacy Monument is not one of them!!!!!! read more