As a couple in our upper 80s, we love the IRL facility of the UIHC system. Many people ask us if we…read morewill move to be closer to our family, and we say, "Absolutely Not!" We have the best healthcare in the USA right here in Iowa City, and at our age, this is the highest priority. We especially appreciate the blood drawing staff at the IRL Laboratory. They are the best anywhere in the UIHC system. We appreciate the main hospital staff who are willing to come to the clinics of IRL. A huge thank you to the entire IRL staff.

I can't even describe as a parent how nice it is to have amazing healthcare available to my kids…read more Not everyone in the state of Iowa can say the same. Not only that, but to live minutes away from this location is a Godsend-- as I do NOT have to go to the main hospital for them to get the care they need. (Eek, I get the heebie-jeebies just thinking about navigating the parking and elevators.) Additionally, there is free parking at the IRL location. The staff is friendly here. The doctors are top notch. The building itself is well maintained and updated. I love the art throughout, as well. Absolutely no complaints. The fam popped in for flu shots and COVID boosters a few weeks ago (which I conveniently booked online via My Chart) and we got in with a minimal wait. The nurse was wonderful. Going to the doctor isn't always painless-- but this location helps make it more so.

The staff are caring, compassionate, and truly dedicated to the residents. The facility is clean,…read morewelcoming, and communication with families is excellent. I appreciate the kindness and attention given to each resident. Highly recommend!

My family couldn't have been more pleased with the excellent communication and comfort we received…read morewhen faced with a stressful decision to place Dad in long term care. We were listened to and had all of our questions answered. Shannon was kind and imformed and a helpful guide in our decision. Thank you for what you do!

Switched here after the last few doctor's offices I tried going to were disappointing in their care…read moreand attention. I now am seeing Stephanie M. as hopefully my primary care person going forward and she is SUPER NICE, caring and personable. She's easy to talk to, a good listener and answers questions before I even thought to ask them! The receptionists are nice, parking is simple and little to no wait before going back for appointments.

I wouldnt recommend going to this clinic my experience has been horrible and it seems the people at…read morethe front desk do not understand or you can't understand them. I could go on but they have been the worst of my experience

I called to ask if they provide a cervix dilator before their IUD procedures. I was told by the…read morereceptionist, "The nurse said they will not give you any narcotics just because you asked for them, because the IUD shouldn't be that painful anyway." If you are a woman considering an IUD, and you have not had a baby before, do not go to this clinic. If you are planning to use this clinic, and you have questions about the pain of this procedure, do not ask. They will assume you are drug seeking. I had my first IUD done at Robert A Mesropian Center for Community Care, in New Hampshire. Because of my size and the fact that I have never had a child, they wanted me to use a dilator the night before the procedure. I didn't know, and I didn't apply the pill until the next morning. When they put the IUD in, I was in so much pain that I threw up, and I cramped for the rest of the day. I wasn't given any narcotics from that doctor though, and there's no reason why I would expect that a new doctor would give any narcotics. But, it seems that they also don't offer any dilator's before the procedure, and this is what I wanted to get clear on. Based on my last experience, I would be too afraid to do the procedure without a dilator. Given my past experience, it's reasonable why I would be overwhelmed as I prepare to have the old IUD removed and a new one put in. It's unfortunate that the receptionist is more concerned with trying to "out" potential drug seekers than answering the questions of prospective patients. When it comes to smaller, more personal clinics, the most important thing is feeling safe as a patient. I would never be able to feel safe to share my concerns at this clinic, so there would never be a reason for me to ever go here. Anyone with similar feelings or concerns should also avoid this clinic. Planned Parenthood was much more helpful and supportive on the phone. They do not offer dilator's before their IUD procedures, but it was really easy for me to get that information. They were very kind and understanding as I explained my situation. I may just go back to New Hampshire to have it done. I will also say that I told the receptionist that I would get a recommendation from the doctor who did my first one, in order to verify how unusual my IUD experience was. I don't even think the receptionist heard me. She literally just repeated that the procedure shouldn't be that painful. I don't even know if this clinic offers dilators before the procedure, to be honest. They very well might! So, it really just speaks to the importance of professionalism on the part of the front desk.

I had high hopes for the care at this clinic, and it all started out great. Dr. Teggatz was clearly…read moresmart, caring, and knew what she was doing. My mistake was meeting with Linnea for health coaching. Just because a certain approach worked for her, she all but called me a liar when I explained why it didn't work for me. When I called her on it, she got mad and said I should take the weekend to decide if I still wanted to continue as a patient. By Monday, though, I was locked out of the portal and no longer had appointments. I don't know if Dr. Teggatz knew anything about this, but I certainly couldn't go back after that. $$$ down the drain, as I was footing the bill myself, without insurance - that's how much I liked this clinic, other than my experience with Linnea.

The care quality is top notch at JRMC! I have had experience through the surgery department and the…read moreoutpatient clinics, they are well run and provide expert care from the same physicians you see at a larger facility.

Once again, I have had a bad experience with Jones regional medical center. Initially, my visit was…read moregoing well, however about 2 hours after i got home, i had stinging in my fongef where stitches were put. Opened up the bandage to see an open area that is actively bleeding. I contacted the ER for a follow-up on this and was told by a nurse named Brin that said thwy are happy to see me again, but it would be a new visit! It is thw same situation and should be handled under the first care charges. Instead, i am sitting woth a hole in my finger because i am not going to have to pay another $100.00 for their error in the first place!

If you are looking for great bedside manner and fantastic medical knowledge in a family medical…read moreoffice, James Li and Queenyee Family Medicine is for you! Great care and easy appointment times. Expanded hours and short wait times. I have never felt to be in better hands. I can't say enough about how much I love this organization!

The quality was personal and kind. He walked me through an H Pylori test, provided email and call…read moresupport as needed. The environment was cleanly and quick

My wife has been receiving treatment for over a year for back pain…read more I've been in with her a number of times as we dealt with the need to cancel a 17 day European cruise for medical reasons. The care and assistant resulted in a complete refund from our trip insurance. The staff is stellar, friendly, always greeting her my name, patient, caring. Providers likewise are friendly and willing to listen. We never feel rushed. Recommended.

Very caring people who are really good at stiffling some very painful things. I have trouble with…read moremy hip and they've always found a remedy or process to get me back on my feet. I highly suggest you try them.