Went to get my elderly mother's glasses fixed or repaired after a fall. All they could tell me was…read more"we can't help you". My mother has been a patient there for years. They did not want to give me a copy of her prescription. Terrible customer service for dedicated patients.

I went here for the first time and received new medication. I was told that if I needed anything to…read morelet them know. When I called back a month later with a problem she refused to even look at my eye.

Incredibly kind. Dr Harris Sr seems invested in a continuation of working with his patients and is…read morekeen on addressing all of your concerns. He makes it clear you can always come back to him for your eye related needs. Takes thorough notes for your provider. Intelligent and Gentle but thorough approach. I am still dealing with some pain and plan on coming back soon.

Great team. The exam was done by a tech and then doctor came in after eyes were dilated. I am new…read moreto the area and my previous doctor had high end exam equipment.They give you a prescription for glasses and contacts and refer to Knoxville.

Dr. Lindsey does a fantastic job. He is so good it is hard to get an appointmentread more

Love the staff at Smoky Mountain Eyecare, very helpful. Dr Lindsey takes the time to go over every…read moredetail with you. He is very courteous and professional. Nice selection of frames. Staff very helpful in helping me pick out the right frames that suited me best. The staff are also just as nice and very helpful. I highly recommend Smoky Mountain Eyecare.

the providers and eye check is great but the eye glasses department is very rude and unorganized…read more don't call me and tell me my glasses are ready and I can come anytime then drive an hour to tell me my appointment is 3 weeks later! very frustrating and doubt I use them again. Just handed me my glasses didn't even sit me at a station to check if they were right!

Every thing at this practice went very well. Every assistant was very knowledgeable and pleasant as…read morewell as the optomitrist, Dr Hyde. Building is large, impectably maintained, feels airy and comfortable. Large parking area right outside their electronic door with ample handicap parking. All their equiptment is latest available. Very happy with the whole experience. Wish more medical facilities were like this one.

The experience was stressful and unfortunate. I ordered premium flowers from the website. I…read morereceived emails daily suggesting I order early. So I did. I also provided a tip of 17% on the purchase as I thought this might guarantee good service, it did not. When my wife got her flowers she sent me a photo thanking me. I immediately noticed the flowers were a simple vase and not the premium selection I ordered. I then drove to the flower shop to get this corrected. At the shop I was insulted by the staff. When I explained what had happened, the staff member told me I should not have ordered online as the shop has to pay for that service and that's what went wrong. The owner then came out and said she had made a mistake, and that they could correct if I could come back in two hours. I returned in two hours picked up the corrected premium order. I also left $100.00 to cover any cost for the first flowers that I did not return. I have supported Mildred's florist for years buying flowers and gifts on numerous occasions. I also, directed anyone who asked me if I would recommend a florist. I always recommended Mildred's. What I never mentioned was that Valentine's Day 2023 the same thing happened, I had ordered premium vase and when I picked up the flowers the order was not correct, and I waited for the shop to add flowers. I would tell anyone that if you order premium, and pay the extra money, if you are not paying attention they won't send premium. I don't know Mildred's heart, but they run a very poor business. I will never use Mildred's again and will specifically recommend that others not use their service. They caused extreme stress for me, and I thought I "was" a good customer, but they did not value my loyalty. I think this is very sad!

Thank you so so very much I ordered online last minute for my best friend's grandmas funeral and…read moreyou all surpassed my expectations ! They are beautiful!

Several years ago I had surgery in the opposite eye. Service was extremely satisfactory very…read moreprofessional staff very informative made me comfortable and followed up with my surgery. Highly recommended Dr. Harris and his team to friends and colleagues.