At counter 1 person on otherside of counter being helped waited and waited then 3 more people got…read moreonline on otherside lady requested help from other employee never came then she told me to come around and get in line on otherside when I was there before all of them my time is money I will not be back

I've lived in LaCrosse,Wi. since 1997. I've probably bought shoes from Rogans 25 times since…read moreremoving here. 6 or 8 months ago I went in and bought a pair of New Balance 990's for $200. I have always chosen to get both the full price and the half price shoes. That day I only got the full price pair due to the price and the associate that day told me I didn't need to keep the receipt because I would be in the system. My name is Steven Wilklow. I have worked in the Wisconsin Department of Corrections and have had at least a dozen phone numbers in the last 10 years. Thursday evening I went in and was told my name and phone numbers were not in the system. I was also told Rogans had updated to a new computer system about a month ago. I went in today ( Friday Oct.1) and asked to speak to a manager. While I was waiting I heard 4 or 5 customers told they must keep the paper receipt. The Manager on duty gave me the same story as the associate did the evening before. I am a bigger guy and sometimes speak loudly, but having worked in corrections I know better than to act physically in an inappropriate manner. I had the box that said Rogans and the price clearly marked on the box. I argued with the Manager and he told me at least 7 or 8 times I needed a proof of receipt. As I slowly backed out of the store and he continued to tell me I needed a receipt. When we got between the 2 doors he finally physically assaulted me. He didn't shove me. He didn't push me. He gave me 2 stiff hands directly into my upper rib cage about 3 inches below my left and right nipples. I was a bit stunned. The fact that the nature of the force he used and the way he did it was totally out of line. I called the police. They explained my options. That manager crossed a line. I have a degree in business and extensive customer service training. What he did to me would be considered assault in most business situations. He should be fired or severely reprimanded. I told the officers that I would try to get this situation rectified by contacting Rogans corporate complaints department.

Go here. Buy the shoes. Be happy! This is a very unique shoe store to the area. They offer great…read morebrands and extremely cute and comfortable shoes. They are a little more pricey than I would normally spend but it is worth every dollar! The staff is all very nice and not pushy at all. They encourage you to try the shoes on and want you to love it before you buy it which is nice! Highly recommended! My new favorite addiction!

Amazing collection of shoes, clothing and unique gifts! The selection changes often! Love shopping…read morehere

I recently visited your store in Onalaska, Wisconsin. I wanted to reach out to you on the amazing…read morecustomer service I received on two occasions. My friend went in there to look at hey dudes. I don't typically look at shoes as I only wear vionics. I was asked if I needed any assistance. Asked about vionics and was told about aetrex. It stayed with me and I went in the next week to learn more. Ended up buying one pair for me and two for my mother. Amazing customer service both times. And, your store was BUSY! I'm not sure I've ever seen a shoe store so busy. Every worker was helpful and working. I was VERY impressed. I will definitely be shopping there again. Both who assisted me were female but I did but get their names.

I don't shop for shoes often so when I make a purchase I expect something that will last and…read morehopefully look fashionable too. Today I went in and had a very specific brand and model of shoe in mind but it was discontinued... The manager found me a pair that had the qualities I was looking for (waterproof, rugged, and fashionable) and even looked better than the ones I had originally wanted. He went out of his way to find me a few options that would fit me and I would have bought more than one pair if I had the extra funds. I will definitely be going back for my next shoe purchase. I highly recommend anyone else who isn't very good at shopping to go here. The staff is very friendly and knowledgeable. 10/10

I don't like shopping, but the younger blonde guy with a well trimmed beard working was AWESOME!…read moreHe was polite, thoughtful and knowledgeable. He stayed ready to help with any questions. He multitasked effortlessly while still keeping the atmosphere friendly and relaxed.

Seriously. The Johnny Bravo salesman actually was ridiculous. We came in to find shoes for my…read morehusband that has a back disease and has worn Red Wings forever. It was like a boutique store. My husband was browsing and the salesman said "It's fine. I'm paid by the hour. I'm here all day." We immediately left. The WORST experience ever at a Red Wings store. Please manage the guy in the skinny jeans, ear piece and the pleather cropped jacket. Just ridiculous.

I had a Personal Stylist appointment and was absolutely blown away! Eriana was so kind and helpful…read more I came in looking for a dress for an event and one or two business casual outfits. I left with 7 full outfits, a dress, and 3 pairs of shoes! I love shoping here as it is eco and budget friendly. The dress and one pair of shoes full price is probably the same as what I paid for everything. I 100% recommend having a Personal Stylist appointment if you struggle with fashion like I do!

There is a large selection of reasonable priced clothing for men and women, in sizes from XS to…read moreXXXL. Most are made of synthetic fabrics, not necessarily cheaply made; but easy to care for. Likewise most of the shoes and handbags aren't leather, and some are well-worn and not clean. I prefer natural materials, so the selection is limited for me. Sales associates are friendly and helpful. Merchandise is packed in a crowded space, but the store is generally tidy.