What happened to the Victoria's Secret experience?…read more Years ago, it felt special. Associates greeted you with a smile, measured you with care, and walked you through the fitting process like a trusted friend. It was personal, empowering and almost like a rite of passage. I walked into an empty store and was completely ignored. No "hello," no offer to help, no fitting support. Just silence. When I asked for a fitting room, it was unlocked without a word. Checkout felt robotic. It used to feel meaningful. Now it feels hollow. Victoria's Secret, we miss the heart you used to have. Please bring the magic back.

It took a while to receive help. There were only two workers who were both packed at the register…read more Finally, when receiving help, the worker was kind and willing to help. Dressing rooms had a lot of clothes from past users, but they were designed well. The whole store was cute and fun.

This is the saddest REI on the planet. The store has been gutted of its floor inventory leaving a…read morepoor selection of items for sale. We asked a salesperson if they were going out of business because the store now resembles a Kmart on its last legs (she said no). My wife tried to buy some hiking shoes while we were there - eventually the salesperson (who tried to give good service) said "I can't help you anymore." We left empty handed and went to Scheels where the variety, service and prices were excellent (we immediately got what we needed). REI has become a victim of bean-counting business wonks who don't care about the outdoor community. Two can play this game: Cancel my loyalty points: I'll look my outdoor gear elsewhere.

Always we stop at REI at the beginning of our backpacking trip because we need fuel and freeze…read moredried foods. I also got sun hoodies. Good selection of stuff here. Staff was helpful and friendly.

We had to be at IHC hospital and needed some socks. This was the closest place that had what we…read moreneeded. I was so amazed when we went in! The staff was so nice and offered so much help! The selection of all items was incredible! We will definitely go back!

Sun & Ski Sports is a great shop in Murray with a wide selection of outdoor equipment and clothing…read more The staff is friendly and eager to help. Their pricing is pretty standard but they do offer regular sales. It's nice to have an alternative to REI and DICK'S that offers brands and a different selection. They also have a bike and ski shop for repairs and tuning.

I came here today to get my fishing license and discovered this store has a lot more than I…read moreexpected. No idea where to go... at each entrance there are service stations where you may purchase your items or ask questions. I asked where to get my fishing license and the young man cheerfully gave me precise instructions. Once I arrived at customer service I was greeted warmly and in less than 5 minutes I had my license. I chose 1 year but you can choose from a good variety of options up to three years! 5 star experience... While I walked about I was asked by a floor monitor if they could assist me with anything... I asked T question and they responded kindly good people in the store. I got some Iowa beef sticks... they also had good variety of jerky... that meaty juicy type not dried. I asked AI what are the top 5 most popular lures that work best in Utah and the store had all of them. I took them, a great Nike T shirt and my beefsteak at the cashiers near the entrance, paid and bid good day. I'd shop this place again.

Sorry to do this but things are very different at Scheels than in the past…read more I spent 30 minutes in the Kuhl department and no one even offered help or bothered to say hello. (I had several questions) 10 minutes in golf department. Same story. 20 minutes in BBQ and the two guys there seemed more worried about the display looking great than offering help. I've always loved Scheels but I am very disappointed with the current lake of service or lack of. I hope things improve! (I only spent $250)

Hooray for the local guy!…read more Kirkham's has always been one of my favorite outdoors stops, and there are some pretty compelling reasons why. First of all, they employ people who are passionate about the outdoors and who, generally speaking, know what they are talking about. There's no push for corporate outdoorsness--I've often felt like I was chatting with a buddy when talking things over with their staff. Second, I like the location. Just off of State Street near the 33rd South exit of I-15. Nice. Third, they carry some quality stuff. The lightweight, high-quality, not El Cheapo stuff is their specialty, and they do it well. Lots of it is set up or out for display so you can get a good look at what you're after. The biggest reason I'm a fan is those Springbar tents. If you're not familiar, a Springbar tent is the greatest family/Scout troop/group tent known to man. They're immortal. They're super easy to set up. They weigh about a half a ton, but they're a tent you buy and pass down to your kids. For real. A few other bonus features: they have a decent selection of climbing gear, they have a tent repair area, they have random tent material (seam sealer, no-see-um mesh, tent stakes, etc.) and a nice book and map selection. Also, I dig the dog hiking gear and the clothing sections.

It's the support of the local community, and the wonderful repair department that keeps this at…read morefour stars. Online sales has to have killed them. It's also possible we no longer have the same numbers of people who actually backpack, and do backcountry activities, and want quality gear. I don't know. I've been coming here for 30+ years. I've spent many thousands of dollars. I don't go much anymore, so the dramatic decline in stock threw me off. For me, it's because I bought the kind of gear in my 20's and 30's that will last forever, and I'm in my 60's now. I have a reason not to do so much backpacking. In the day, the aisles were narrow and the place was filled to overflowing with everything. They had the regular brands, but they had nearly every one of the esoteric, specialty brands too. Today, outside of North Face, nothing in quality sleeping bags. It looks like a place heading out of business. I was there to look for shirts. In the day, they had as much nice outdoor styled clothing as you find total clothing in the big box store. There just wasn't much to choose from today. Walking around you could see the empty walls that held shoes, boots, and similar. I'm so sad. I assume there will always be a market for the car camping gear that Springbar tent owners are going to need. The Springbar tents are great. I don't own one, although I bought both my backpacking and car camping tents there.

Lots of selections for a very small store. I wish the store…read morecan double its size! Service was super formally and professional. The changing room staff was very patient and friendly. Value was good: lots of new items. Sale items only a rack. Will come again. The mall itself is nice to walk around. Parking can be difficult on a weekend.

Located in a shopping center appropriately called Fashion Plaza. Website shows the store open and…read moregives hours. The main store in the mall is under construction and a temp store was located down one of the hallways. At the temp store there a sign was stated that store was temp closed and no idea when it would be reopened. Maybe they should keep the store statuses updated. I'm sure I'm not the only one to find out after driving there.

Nice sporting goods store, you will find whatever you are looking for, except for hunting stuff…read more That is the down fall here no weapons are sold here. Other than that this place is amazing!

Oh, what can I say... I went into Dick's to purchase a set of golf clubs for my 8 year old. After…read morebeing in the store for about 30 minutes and no one offering any help, I decided we would get several little things we needed and head over to the PGA Superstore. When we go to the checkout line I told my girls they could each pick out a ball from the small bin of balls. I then bent down to look at something on a shelf. I heard an associate very rudely tell my girls that the balls needed to go back in the bin. Not knowing what to say they started to apologize and the associate repeated "balls in bin!" My girls did as requested and walked over to me. I found it extremely rude and unprofessional that the only interaction we had with any one of service was someone scolding my daughters for holding balls that I said I would buy them ‍. The store was nearly empty and I can understand why. Unfortunately, I cannot recommend doing any business with this store, unless you want to have your kids leave crying. .

Daniel at Jos. A. Bank was excellent to work with. He was extremely knowledgeable, professional,…read moreand took the time to make sure I found exactly what I needed. He made the entire experience easy and enjoyable without ever making me feel rushed or pressured. His customer service and attention to detail really stood out. I would definitely recommend asking for Daniel if you're shopping at Jos. A. Bank.

I've been a loyal customer here or over ten years. Over twenty suits ordered along with many belts…read moreand dress shirts. The level of service has dropped off considerably and customer service and business practices at this location are now shady at best. Manager engages in bait and switch practices and sales associates are either new, incompetent or shady as well. I went in last week to purchase a belt and specifically inquired about black Friday deals on custom suits. The sales rep told me they would be 30% off for black Friday and that sale would start on Wednesday the night before thanksgiving. I go into the store on black Friday. I confirmed with the sales associate that the suits were 30% off and proceeded to take measurements and get fitted for four suits. When I go to check out the discount is not present. Sales associate checked with manager and he said there was no sale on the custom suits. I told him I had specifically confirmed the sale on custom suits with two different sales associates on two separate days. Dude could care less and told me to go pound sand in his polite manager way. Steer clear of this location. There are plenty of other options around the valley or online with trained associates and managers who don't routinely engage with bait and switch practices.