Don't recommend pedicures with French tips. It was busy when I was there which is understandable…read morebut that doesn't mean rush. I couldn't see most of the work because I have long toes that curl. I expressed to her that she didn't cut my nails right and the polish was sloppy. She did offer for me to sit back in the chair but what difference would it have made? The place was busy, customers were waiting for over 30 minutes. So I highly doubt it would've made a difference. I asked for a $10 discount which was declined. Paid $60, $39 for basic pedicure. $20 for "special polish" asked what that was and didn't get an answer. My polish was only supposed to be $15, I personally won't be returning. I believe the person I had was Lannah based off the name on the equipment she was using.

Great Mommy & Daughter date venue! Super friendly staff, clean and comfortable atmosphere and…read moresurroundings, and prices are right on!

I've been to Hawaii and coming to this nail salon made me feel like I was back again. I drive past…read morethis place almost everyday. Finally, this past week I decided I would stop in for a pedicure instead of driving to my usual spot. Let me tell you something: trying new nail salons makes me VERY nervous. It always has and I'm sure it always will. Typically, you have to feel out which nail technicians you like but this place surprised me. I walked in with about an hour until close and was warmly welcomed. I asked if they had time for a pedicure and one lady smiled and said "yes, of course!" before she ushered me to the back of the store so I could sit down. She also went and grabbed me a whole book of colors (which I prefer over other methods) and let me browse while another woman prepared my water and started my pedicure. What I loved: -Attention to detail -They stayed a little after close and didn't rush -Choosing my scent for the scrub -The foot/calf massage -The massage chair -The whole Hawaiian vibe and interior -The jewelry for sale What I wish was different: -It took awhile for a pedicure (almost two hours) She spent a lot of time using her nail to get off excess color. -I wish there was another coat of color (I didn't think to ask) -You need to tell them if you want to tip before! I never carry cash so I felt horrible afterwards. Overall I had a good experience and I would come back for another pedicure. It looks good and it felt awesome. Aloha and Mahalo!

My friend went in and they made her bleed in her toes She…read moreeven told them that she was afraid of bleeding and it happened anyway

Service is outstanding, I showed them the design I wanted and they made it happen. I asked for…read moreshort almond and I got it. My nails have never looked so cute!!! I will be coming back!

Great service and ambiance Everyone was very nice and…read morehelpful. My nails turned out exactly as I wanted them. Would definitely recommend.

If you hold in high regard businesses that uphold integrity and ethical conduct, then I encourage…read moreyou to read further. On Wednesday evening, prior to an early Sunday departure for a vacation, I visited Natural Nails in Andover seeking a manicure and pedicure. Initially, I encountered an inconvenience when the online reservation system assigned me to an employee who was either on vacation or unavailable upon my arrival. I chose to overlook this. As I settled into my chair for the pedicure, I decided to indulge in a more luxurious treatment--something I rarely do. Just as I was becoming comfortable, another technician approached to commence my manicure simultaneously. This caused a disruption, as I was unable to utilize the chair's features and had to awkwardly hold both arms to the left to accommodate her work. The experience was chaotic and distressing. The use of the dremel tool was particularly painful while grinding the cuticles, rendering the session quite miserable. Later that evening, I completed a survey provided by the owner, Nini, who apologized and offered a discount for a future appointment. By Saturday evening, one of the builder gel nails had already detached, despite being told they would last three to four weeks. I sent a photograph to Nini, who again merely apologized and extended a discount on my next service. Due to time constraints with my flight, I was unable to return for a repair and resorted to painting over that nail myself. By Sunday, another nail had fallen off, and I inquired about a refund. The response was, "No refund, it's the policy." On Tuesday, a third nail detached, clearly indicating that something was amiss in the application process. Nini's policy states that they will only repair issues within five days, with no refunds offered. I can confidently say I will never again patronize this establishment. I know of another individual who visited Natural Nails and was charged $90 for a builder gel set, with prices varying each visit--sometimes increasing with discounts. My initial set cost $65. She, too, has ceased visiting this salon. Having worked diligently for my earnings, I refuse to support businesses that do not operate with honesty and integrity.

So we have gone to this place a few times for full set with French tip. Was charged $70 ish,…read morenormal. This time for the exact same thing they charged $105???? The price for a full set and polish is $55 or $65. How has it doubled in price? Another thing, she did French tips but had one nail on each hand a solid color. The tech said she didn't want to polish that one nail on each hand, really?!? So they put a white color acrylic nail on. I'm planning on going in there and talk to Them face to face with receipt of our past visits and pics of the nails and ask them to explain. Ugh

Great experience! I did call to make sure I could get in and had me come the next day. Very…read morefriendly atmosphere and people. It seemed as though they knew their clients and were enjoying conversations with them. Prices were comparable to other places. I got a pedicure and was given choices between nail polish, gel, and packages that got more expensive as the services increased.

The best as always. This is the only place we go to due to the excellent service, friendly and…read moreclean atmosphere, and outstanding quality.

I did not expect such quality and professional service from a salon in a bedroom, however for only…read more$10 Mizz Erin took great care of me, giving me the nails cheap because she is practicing! Despite her sassy attitude and frequent breaks to play merge mansion, the nail set is exactly what you'd expect from the price.

I just love my nails that I had done at QUEEN Nails by Rosie! If you have a design in mind or just…read morewant simple but beautiful nails, my friend Rosie Vo will listen to your ideas, her mastery in her craft and her genuine customer care will keep you coming back. I have been getting my nails professionally done for 24 years, and Rosie is what you could call my G.O.A.T. (greatest of all time).

Rosie is so lovely. She was professional, witty and talented. I appreciate how patient she was with…read moreme as I worked through deciding which shade of gold I wanted. She happily painted one finger with each of them and helped me choose a bright gold with glitter topping. I LOVE the results. I definitely recommend.

I have been to BV Nails two times. Once for Gel nails and pedicure. The second time was for Gel…read moreto be removed and a regular manicure. I loved both visits! The salon is clean, relaxing and plays relaxing music. Mary did my nails on both visits. She did an excellent job and was very pleasant. I nicked two nails getting my wallet out of my purse! She graciously redid the two nails with a smile on her face. I highly recommend BV Nails & Spa.