I recently visited the High Desert Foot and Ankle Clinic and wanted to share what my experience was…read morelike. Parking at the clinic was a little tricky. I realized there were two parking lots available: the larger lot in the back of the building and a smaller one closer to the entrance. If possible, try to park in the smaller lot near the entrance for easier access. Please note that the larger lot had a gate that said it closed at 7 PM. The sign said, if you find yourself locked in after hours, you will need to call the listed number, incurring a $100 fee to exit. This is good to know, especially if your appointment is later in the day. Additionally, a few other businesses within the medical center allow their customers to use available parking spots. The entrance appeared to be accessible for walkers and wheelchairs, but I'm not sure about the width of the door. Upon entering, I could hear the gurgle of the aquarium. The receptionist was behind a plexiglass barrier and provided a tablet for the check-in process. It involved answering questions on the tablet and completing a few paper forms outlining administrative details, including potential late and cancellation fees. I arrived at 3:00 PM for a 3:15 PM appointment and wasn't seen until 3:50 PM. This office uses Klara, a system for communicating with the office before the appointment, and then also uses a patient portal, once the patient has an established doctor visit. Communication using the Klara system was interesting. I was unable to upload the DICOM files containing the images of my previous X-rays from a different doctor's office, and asked the representative if I should bring anything else. She said, "that would be all thank you!" To me, that sounded like the end of the conversation, that everything was fine. When I arrived, I was asked if I had the X-rays. Regarding the clinical environment, the facility appeared to be an older building with some visible maintenance needs. I was able to get new X-rays done in-office the same day. When we went to the X-ray room, I observed debris on the X-ray plate and requested a cleaning before use, which the assistant performed. Ultimately, the high-speed nature of this clinic and the level of facility upkeep were not a match for my personal preferences. While the doctor was clinically knowledgeable and provided me with a stretching handout and a review of my in-office X-rays, the communication style of some of the support staff was quite brusque and felt hurried. It raised my blood pressure and really annoyed me. It made my visit feel overall unpleasant. It's possible that some of the staff were having a bad day. Everyone has those. The "talked at" communication style wasn't the right fit for me.

I used Veterans Administration Community Care and you know sometimes they can be a bit slow but Dr…read moreBollmann was worth the wait. He used Victor Valley Medical Center. (next door (very clean facility)) I have had 7 surgeries in my life. In Palo Alto, Loma Linda and Hayward, CA. This one on my toe joint was the least intrusive and easiest I have ever experienced. Dr. Bollmann did fantastic job. I would recommend him to all Veterans who choose to use Community Care for his specialty. And for everyone else too.

What an amazing experience today. Staff extremely helpful and quick to assist…read more The energy Dr. Morrison brings is something i have never seen before in a doctor. Extremely thoughtful and genuinely concerned for his patients. He truly wants to help and it shows 10 out of 10 would recommend to anyone

Dr. Norris Morrison is a blessing to this office. He is the epitome of what a great Dr is…read more Friendly. Happy. Knowledgeable and takes his time to answer my questions. I felt well taken care of. His staff has always been kind and friendly. Would definitely recommend this all my friends and family.

Three and one-half stars. I had been going to this office since 2013 when the powers that be…read morechanged their tune about primary care doctors prescribing opiods. I saw both doctor, Dr. Karamian and Dr. Ilbeigi. I did not care fot Karamian as her injections caused me pain and I also found her to be too clinical. And a bit rude. I loved Ilbeigi as he was kind, did pretty painless injections and fixed a problem that the staff messed up. once I told him That they inadvertently changed the dosage of my meds. Sadly Dr. Ilbeigi retired abruptly giving us all 2 weeks notice. Needless to say this was a problem. My body decided to have a sciatica flare up during this transition that hit the 10 level for a couple of weeks. I managed to use a muscle relaxer to help with the pain and allow me to sleep a few hours Intermittently throughout the day. Pain meds do very little for nerve pain. Finding a new pain management Dr that will give me the medication I was taking so far has been difficult . I had to wait a month before I could even make it to lay in the back seat of my girlfriend's car to get to these appointments. I thought I was okay with the first doctor but they shorted my prescription and never bothered to explain why nor how to go off these meds. when I called they told me to wait the month to speak to someone. I tried their main office as this clinic has various offices throughout Southern California, guess it's a money maker, however I got nowhere with her either. The next Dr berated Dr Ilbeigi and myself for even being on these meds. He was rude condescending and kept me waiting for 2 hours prior to seeing me. When I returned to Dr number one who is not a Dr but a rotating staff of nurse practitioners that one sees monthly she was under the assumption that I was told about the decrease. I wasn't. I was told she would keep my meds as is but that my next appointment the doctor might change them. No one mentioned nurse practitioners. Their main concern and to be honest both drs concern was following the regulations and abiding by the criteria set by the FDA or the powers that be with little concern for the patient. They wanted to cover their ass more than aid the pain patient. It has become pretty much a one size fits all. Since I had been in pain for years I tried various treatment. The one that changed my life, the pain meds. I went from being home bound to getting certified to teach water fitness which I did for 12 years until my next decline and sadly had to qui Teaching and working out. At that time I went all out trying injections, acupuncture, chiropractic (legs went numb) nerve blocks, mindful meditation, yoga and Pilates. The final thing that ultimately worked was massage which I paid out of pocket for over a year until my masseuse moved away. So if you want try Karamian go for it. Oh, she would not see anyone of us who had been a prior patient which I believe demonstrates her attitude and "first do no harm" way of practicing Medicine. I had hoped to find a group of prior patient so we could exchange notes on who best to see. I'm going to be 80 in April and I have been in pain since 1987 going on pain meds in 2003 when the policy was, "there is no cap on how much you can take of these drugs to this". I simply don't have the energy I had 13 years ago when I had to quit teaching and was in such good shape to Dr shop. Pain erodes your body and more so your spirit. Being told to detox myself without guidance is malpractice in my books but I know it's common practice in theirs. I have always been very careful with how I take these meds. After all they changed my life. I respected them unlike many of the providers who prescribe them. Good luck to those of you looking for pain management. I hope you find one you like

10/2025 Office staff leaves a lot to be desired. Long wait times and a general feeling of…read morenonchalance.

Dr Chow is a great doctor but his staff seems to not care about their job, all you will get is Im…read moresorry were busy also dont expect a phone call they only know how to receive calls, Update I finally got a call but it was one rude scheduler telling me WE HAVE TO RESCHEDULE TO ANOTHER DAY instead of asking me or explaining all I got was OK and treated rudely

I am so saddened of the treatment the office staff gave me here. I am in so much pain with my knee…read moreit took every ounce of energy to be here on time and they refused to see me. I forgot my insurance card, I have the app on my phone I offered to email it to her. I had my daughter's card with the same policy number. I could have paid cash for the visit. I am desperate to get better and return to my happy self. What did I ever do deserve this? I am so kind and a giving person and I made one mistake and I can't get help.

My sister has been on various PIC line administered medications to attempt to kill MRSA. She was…read moreadmitted by Kaiser in Fontana. Her right leg below the knee and the remaining great toe were removed. She was having hallucinations, incredible confusion, and somewhat combative responses. Over the past 12 months, she has had a PIC line 6 times, obviously not killing the MRSA, hence the amputations. She continued to get worse the longer she was on this latest round. I kept saying the anabiotics seem to cause some actions not at all like her and she's kept saying her stomach hurt. So, Kaiser does a CT that says mile Alzheimer's, short term memory loss, but puts her on a med to treat schizophrenia, never notifying any family members, or did they just tell my psycho sister with short term memory loss. Like we are talking 42 phone calls, counted them, asking where she was how did she get there and why? 42 in 3 hours, but Kaiser ditches her, after only 2 rounds of physical therapy. We were told that she can't live alone again. She gets transferred to the Apple Valler Acute Care Center. They ask me if she had any mental issues. I said OCD and Bi-Polar. They ask about the schizophrenia. Mom & I were shocked & said never. I asked why. She said well the other evening, she saw puppies coming out of the walls. Last night, she was asking them why they couldn't see the blood running down the walls, and BHO & FJB gave her a bath, she said it was nothing sexual, but she knew it really happened. I was in shock, went in to see her and she went entirely ballistic, however she knows I signed the transfer paperwork. She looks at me and asks me to tell her the truth, did she have some sort of psychotiic breakdown because she thinks she is going insane, and she is terrified. Shortly thereafter, like Linda Blair in the Exocist, head spinning & green stuff coming out. She was vile. We had to leave as she kept trying to stand up. It is important to note, that She has not walked 26 days. The "Care Center" gave her 4 sessions of PT. All she can do is get to a standing position from the bed with a walker. She cannot even pivot, much less do a safe transfer. They have made her use a bed pan because she falls. I went home that night and Googled the antibiotic Vancomycin induced psychosis. It states that it can rarely cause neurotoxic effects including hallucinations, confusion and acute psychosis. Most commonly occurring in patients in kidney failure, where she is at stage 3. I called and asked them not to give her anymore, call the doctor. Mind you, they are contracted with Kaiser and have a Kaiser doctor assigned to them. They tell me they can't do this, the only way is to transfer her to St. Mary's in Apple Valley and they would transfer her to Kaiser in Fontana. Mom gets there and they have checked her into the ER. They take her back and do bloodwork, their diagnosis is that she had mild short term memory loss & get with her primary care doctor, and arranged for transport. I was flying up the Cajon Pass when I get a call from AMR. They were dispatching a transport call from St. Mary's to her home. Kaiser is supposed to provide a wheelchair & walker and take care of safety features. She is a retired 37-year Kaiser employee. She has nothing. The plan was to drop, literally drop her off at her home. I refuse the transfer & doing 85-90 mph, I fly into the ER after enough security checks I thought a body cavity check was needed. I had called Apple Valley Acute "Care Center" and ask if they have a transfer order. She innocently answered, "well, I do have a note not to accept her back at all tonight and tomorrow morning, I don't know why." I wonder why Kaiser and the "Care Center" don't want her, she's acting psychotic. Why the HELL do they not consider the source, when I ask them to please contact a doctor, she is having a rare but ENTIRELY possible psychotic reaction to her antibiotics... St. Mary's said she was safe to be released. Did I mention she has no prosthetic leg. She just had the stitches removed. Apparently, when they were told that we refused to accept her at home due to that not being a safe transfer. We asked for her to be sent to Kaiser. The "Care Center" apparently were forced to take her back. Heck, they sent everything she had with her and had checked her out. They had no intention of taking her back. I called the "Care CENTER" this morning. All of the staff were in a meeting, but they would call me back. I had an appointment I had to go to, so I said ok. After 4 hours... I thought maybe they would have been setting up things with Kaiser, etc. I call, nope, can't even get with anyone in upper management. I have taken the information to contact the state board. I will file this with Kaiser. I will post this everywhere I can. I called her Primary Care doctor just before 5 last evening. I was told someone on her "Care Team" would reach out by end of day today, which is in 3 minutes..

So many bad reviews.... Yikes. Well mine is the total opposite ! Friendly staff, I go to see the…read moreamazing Ob doctor for my pregnancy Dr Moneke ! He has been my Dr for both pregnancies! He is just simply amazing. All the staff are very friendly ! May I mention St Mary Hospital in apple valley the labor and delivery nurses and postpartum unit were all just simply amazing !!! I highly recommend. Office is super clean, plenty of parking. Very nice medical offices ! Thank You Dr Moneke and staff ! Thank you to all the nurses in labor and delivery unit and postpartum St Mary Hospital Apple Valley!

Dr Parks and his team are very helpful. I was with another pain management group Dr Park got me an…read moreMRI and an examination that the other doctor never mentioned and came up with solutions. Things are progressing well, I have hope again.

This place needs someone to figure out the appointment times. What's the point of making an…read moreappointment just to have to sit an extra hour or longer to even be seen? They over book every single time I have come here. I'm always waiting minimum an hour if not longer. It's all about the money and not the people that come in. If you're so behind maybe call some people and let them know you're behind so they don't have to sit and wait around but no you wouldn't want people to cancel and you possibly lose money for that day so you say nothing and have everything constantly wait. Do better.

Dr. Steve promply answered my call and offered solutions in…read morereference to a hamstring injury I sustained. Thank you for taking the time and care which allowed me to implement recovery methods.

I was a skeptic on chiropractors but my husband came to Dr. Steve and convinced me to go and boy am…read moreI so glad he did! We come to him once a month and it is so worth it! Not only does he make you feel better physically but he is such a great guy with such a good personality we enjoying seeing him each month! Highly recommend him to anyone who is interested in chiropractors to come here with him!

I am now 77 years old, Hopeful with faith in the teaching of the Institute beginning fifteen years…read moreago with Dr. Denton and associate nurse Dan Austin, it seems that I am still here, able to maintain a good life and follow my careful diet and supplements as well as the prescribed Medicine modern science allows, thankyou Dr Siva and staff

Front office staff and assistant manager are really rude, bad customer service. I DO NOT…read moreRECOMMEND!!!! The Doctor and back office MA's were really kind! Other than that they need to get rid of front staff and assistant manager!