I recently visited the High Desert Foot and Ankle Clinic and wanted to share what my experience was…read morelike. Parking at the clinic was a little tricky. I realized there were two parking lots available: the larger lot in the back of the building and a smaller one closer to the entrance. If possible, try to park in the smaller lot near the entrance for easier access. Please note that the larger lot had a gate that said it closed at 7 PM. The sign said, if you find yourself locked in after hours, you will need to call the listed number, incurring a $100 fee to exit. This is good to know, especially if your appointment is later in the day. Additionally, a few other businesses within the medical center allow their customers to use available parking spots. The entrance appeared to be accessible for walkers and wheelchairs, but I'm not sure about the width of the door. Upon entering, I could hear the gurgle of the aquarium. The receptionist was behind a plexiglass barrier and provided a tablet for the check-in process. It involved answering questions on the tablet and completing a few paper forms outlining administrative details, including potential late and cancellation fees. I arrived at 3:00 PM for a 3:15 PM appointment and wasn't seen until 3:50 PM. This office uses Klara, a system for communicating with the office before the appointment, and then also uses a patient portal, once the patient has an established doctor visit. Communication using the Klara system was interesting. I was unable to upload the DICOM files containing the images of my previous X-rays from a different doctor's office, and asked the representative if I should bring anything else. She said, "that would be all thank you!" To me, that sounded like the end of the conversation, that everything was fine. When I arrived, I was asked if I had the X-rays. Regarding the clinical environment, the facility appeared to be an older building with some visible maintenance needs. I was able to get new X-rays done in-office the same day. When we went to the X-ray room, I observed debris on the X-ray plate and requested a cleaning before use, which the assistant performed. Ultimately, the high-speed nature of this clinic and the level of facility upkeep were not a match for my personal preferences. While the doctor was clinically knowledgeable and provided me with a stretching handout and a review of my in-office X-rays, the communication style of some of the support staff was quite brusque and felt hurried. It raised my blood pressure and really annoyed me. It made my visit feel overall unpleasant. It's possible that some of the staff were having a bad day. Everyone has those. The "talked at" communication style wasn't the right fit for me.

Do not come here at all. The staff are rude and my toes are way worse and painful now after my…read morehammertoe surgery and it's almost been a year.

Dr. Norris Morrison is a blessing to this office. He is the epitome of what a great Dr is…read more Friendly. Happy. Knowledgeable and takes his time to answer my questions. I felt well taken care of. His staff has always been kind and friendly. Would definitely recommend this all my friends and family.

What an amazing experience today. Staff extremely helpful and quick to assist…read more The energy Dr. Morrison brings is something i have never seen before in a doctor. Extremely thoughtful and genuinely concerned for his patients. He truly wants to help and it shows 10 out of 10 would recommend to anyone

Hard to get a hold of anyone there. They never answer their phones. Before going make sure what…read moreyour co pay actually is. They charged me more than they were supposed to. When I notified them they said they would call me back with answers. Been a few weeks now and haven't heard nothing. And of course can't get through to them by phone. Not wasting gas to go there just to hear they'll call me back.

They don't answer phones or respond to emails. I've been unable to schedule a post op appointment.read more

Diana was the best. Her pressure was amazing and really relieved my intense shoulder and neck pain…read more I booked six more sessions with her. I think the doctor was Ryan and he was also amazing. The doctor let me know he is at the Victorville West location every day but Friday. So I was glad to get to see this dream team at the Victorville location on Bear Valley.

Excellent Dr. cruz did a specific and non brutal adjustment…read moreto my neck Usually it has stayed jammed but he really does know the correct angle and pressure Massage three days prior was helpful

Today I went to my first session of acupuncture and frankly I was some what scared but it didn't…read moreand the pain is way less practically nothing not like before

Very nice acupuncturist kind enough to returned my phone call even though he no longer takes Kaiser…read moreInsurance

My husband had a great experience! Had his evaluation and he said he felt every bone n his body…read morecracked. He had issues with his shoulder and ankle & has been renewed since. He felt so much better after his first session and will be coming back. Reasonable price, didn't rush the visit and explained the process. Was super accommodating with our son. Open parking lot and easy to find. Highly recommend.

I was searching for a nearby chiropractor and happened to find Dr. Mark's office. He's an…read moreincredible chiropractor. I've visited several other chiropractors in Hesperia, but this one truly stands out as the best. I'm excited to become a regular patient! His office team is so warm and supportive, and Dr. Mark took the time to understand my needs and listen carefully without rushing. If you're looking for a chiropractor who genuinely listens and helps, I highly recommend Dr. Mark. Today, I went in with knee and neck pain, and by the time I left, I felt completely renewed and pain-free!

Dr. Steve promply answered my call and offered solutions in…read morereference to a hamstring injury I sustained. Thank you for taking the time and care which allowed me to implement recovery methods.

I was a skeptic on chiropractors but my husband came to Dr. Steve and convinced me to go and boy am…read moreI so glad he did! We come to him once a month and it is so worth it! Not only does he make you feel better physically but he is such a great guy with such a good personality we enjoying seeing him each month! Highly recommend him to anyone who is interested in chiropractors to come here with him!

Dr Chow is a great doctor but his staff seems to not care about their job, all you will get is Im…read moresorry were busy also dont expect a phone call they only know how to receive calls, Update I finally got a call but it was one rude scheduler telling me WE HAVE TO RESCHEDULE TO ANOTHER DAY instead of asking me or explaining all I got was OK and treated rudely

I am so saddened of the treatment the office staff gave me here. I am in so much pain with my knee…read moreit took every ounce of energy to be here on time and they refused to see me. I forgot my insurance card, I have the app on my phone I offered to email it to her. I had my daughter's card with the same policy number. I could have paid cash for the visit. I am desperate to get better and return to my happy self. What did I ever do deserve this? I am so kind and a giving person and I made one mistake and I can't get help.